Imagine Plumbing

Michael M.

Sean is very punctual and thorough. He responded to our non emergency plumbing issue late at night and eagerly fixed it the next morning for our tenants. Then was thoughtful enough to walk the property and disconnect all our hose accessories before an incoming frost freeze. We had major water pipes burst last year when forgetting to do this. He also had some great pointers to protect our plumbing in other regards. We live out of state so working with him was well worth the price, he communicated times and the whole operation in detail to let us know what was happening and our tenants love him as well. I added him to our contacts for any future plumbing issues that might arise.

Rebecca B.

Sean is an actual lifesaver. Up there with Jesus, and Mother Theresa. Let me explain.

He came to our house two days before Christmas in response to my frantic Yelp message that water was dripping from the ceiling of our basement. He came the same day and gave a thorough examination and told us what he thought was happening with our pipes, and then connected us to a remediation company who came that night to remove one of our shower walls. Sadly, Sean was unable to come to replace the leaking valve for nearly a week, so the remediation company referred us to another plumber.

This referred plumber (who I will not name bc that's not what I'm here for) came two days later and quoted us $2700 for the project. We were desperate, as I have surgery next Wednesday, so we agreed to book with him them Tuesday, 12/31 at 8am.

Well, at 10am on 12/31 rolls around and still no word. He then contacts us to tell us he's had a family emergency and can't make it. When we ask when his next availability is, he tells us he doesn't know because he's been sick... (which excuse should we believe?)

So... we went begging back to Sean. And when he told us his next availability was Monday, we asked if there was any chance he'd be able to help us sooner as my surgery is on Wednesday and I have some shower prep, and this is when the halo dropped from the sky directly onto his noggin. He offered to come on a Saturday, though he normally doesn't work weekends, just to help us because we were in a pinch.

And his quote? $1950. Incredible service. Incredible prices. Incredible human.

He just finished up, and even spent about a half hour looking at all our other pipes in our 100+ year old home to let us know how things are looking, since we've had other plumbing issues in the past.

Don't second guess your plumbing experience. Go with the best of the best and call Imagine Plumbing today! (Yes sean, feel free to use this slogan in your next commercial.)

Sasha N.

I initially called Imagine Plumbing to compare prices with another plumbing company and so glad I did! He listened to my arguably bad description of the issue, asked some questions and filled in the blanks, and then was immediately able to explain what was happening and why. Saved me quite a bit of money and put my mind at ease as I just bought this house in July and can't afford a huge repair at the moment. He also gave some recommendations for the future regarding repairs for me to keep in mind and budget for, which I appreciate. The fact he was so honest and didn't insist on a visit to charge me for something which wasn't actually a problem was really awesome. Definitely someone I am going to keep in mind in case I actually do have any plumbing issues down the road!

Taylor G.

I contacted Sean today about replacing a toilet. Our schedules don't line up, unfortunately, so he won't be able to help me with this job. He went above and beyond by suggesting a different plumber for me to contact and then spent 10 minutes on the phone with me answering a ton of questions about toilet replacement. I appreciated his time and his transparency and will absolutely reach back out to him for future needs.

Kriya K.

The great reviews are 100% true. I called Sean for an issue of a odd smell coming from my drains and his recommendation and expertise made all the difference in addressing the issue. I have saved Imagine Plumbing to my core home repair companies. I will be working with this company in the future for sure!

R G.

I've worked with Imagine plumbing a few times and they have always been on time and professional. The quality of work and innovation of options is always appreciated. Thank you very much.

Brizna G.

He came over for a quick job, he was courteous to walk me through it so I could do it myself next time. He offered to look at a couple other things and helped with a few and gave recommendations on long term care and preventing damage. Very happy with his work and the competitive pricing!

Ed F.

Thanks to knowledgeable and wise advice on frozen shower pipes given free over the phone during the ice storm in January, we contacted Sean recently to take out an old toilet and prepare the area around the drain for new flooring. He was available on short notice and did an excellent job at our request. He is diligent, honest, friendly and his quotes are reasonable. Who could ask for more? Recommended highly!

Nick L.

Sean is fantastic. Diligently fixed my issue, saved me a bunch by finding solutions to fix, and not replace some components. He was extremely on it, first person to follow up with my request, on time, finished quickly. Highly reco'd if you need a plumber!

L R.

Sean came out regarding a leaky garbage disposal replacement and consulted on several other issues at home, which we moved into about 2.5 years ago. One of the things I appreciate most about Sean is that he took the time to address any questions and the options that we had. He found a 1-to-1 replacement, which wasn't the standard replacement other plumbers quoted me for. We're very happy with the replacement and adjustments to the piping underneath the sink. He discussed the issues with the previous setup (wrong-sized pipes and T), which made sense because of the number of slow draining and more than occasional clogs. He went above and beyond by replacing the second sink flange/drain basket, which was great because the other was heavily worn.

As for the other issues around the house, we found out that we have super high pressure systematically coming into the house from the main. So, he'll be back to install a pressure-reducing valve and a new water heater (over 13 years old!). Again, Sean addressed all of our questions so that we feel confident in our choices.

He's very professional, a good communicator, and easy to talk to.

Thanks, Sean!