Icon Plumbing & Design

J B.

It's a Sunday morning and our restaurant was in the middle of a busy Brunch rush -- a water pipe burst and was leaking all over our kitchen equipment! We made it through the rush, emptying buckets of water the entire time! We were fully booked for dinner during the busy holidays and knew we had to fix the problem before the next rush, or face possible closure and calling all those reservations! I called about thirty plumbers over a period of 2 hours and Matt at Icon was the only one that said he could help. He got to the restaurant within 30 minutes and solved the issue quickly and with minimal disruption to our business. Many other plumbers seemed to prioritize bigger jobs or didn't have someone available. Thank you Icon!!!

Leigh W.

Icon Plumbing is the best to call for emergency plumbing situations. We called them and Matt answered the phone and arrived quickly and got to work to repair our leaking sink. He had all the parts and tools needed to fix it quickly and affordably. Thanks so much!

Scott R.

Icon Plumbing was amazing!!!! One of my pipes burst and there was water everywhere. I had to shut off my water. I called every plumbing service under the sun and no one was able to see me. I spoke with Matt and he said that he was super busy, but if he was able to finish a job he would stop by. Matt arrived just a short time later and was able to diagnose and fix the problem in no time!!!! If you are in a need of emergency plumbing give them a call!!!! I will be using them again for any of my general plumbing needs. Matt is professional, efficient and explains everything so you know what your going to get. Prices were very reasonable!!!!!!!

Susan C.

I called to schedule a service call for a client (I work with the elderly) who had a leak but we didn't know where. The water district came out and checked the outside of the home and suggested to have a plumber look inside. I called Icon and they tried to get out there the same day I called. When they were there, they immediately identified the problem, fixed it and called me to explain. Matt was exceptional and I wouldn't hesitate to call him again for myself or any of my client's plumbing needs! I wish there were more businesses who operate like this in the world!

Jennifer M.

Best plumber yet! Reasonably priced, efficient, honest, and all around great experience.

Tyler D.

We took a leap of faith with Icon plumbing and we're happily rewarded with outstanding workmanship, fantastic service and fair pricing. It wasn't an easy decision, as we had four other bids for our project. We liked Mat's friendly down to earth manner and felt an immediate sense of trust with him, so we decided not to go with the bigger more established Marin plumbers.

Project Scope:
- New tankless water heater and boiler (radiant heat) upgrade
- Infrastructure update to meet code
- Add laundry sink and laundry box

Mat and his team helped us do a much needed system upgrade to our 1961 Eichler. Along with the new tankless Navien 240 NCB-E combo boiler for radiant heat and domestic water, Mat upgraded legacy infrastructure to get our house up to code. We also decided to add a laundry sink and proper laundry box. It was notably tough to decide on what kind of tankless system we wanted. Mat was very helpful in giving us the right perspective when purchasing our first tankless system.

We had very high standards overall for this project because we wanted a nice clean look to go along with our newly re-modeled garage. Mat delivered big time and worked seamlessly with us and our carpenter to make sure the job stayed on schedule and things got done right. Most of all, Mat went out of his way to make sure we had minimal service interruption (hot water/gas) during the project. This was huge.

We past inspection thanks to Mat, which wasn't easy because of a some mystery gas leaks we found when doing a pressure test pre-inspection. Mat worked tirelessly to find to the leaks (turned out to be caused by old lines) and made sure everything would check out for the inspection.

We plan to be in our house for a long time. Mat will without a doubt be our plumber of record. I highly recommend him, he's a plumbing genius.

Andrew W.

Matt at Icon Plumbing is great! He was very responsive and prompt, as well as professional. Matt has been a plumber for a long time, which resulted in a quick and efficient job. Very reasonable too!

K S.

Unfortunately, they were not able to solve our plumbing issue and they came out twice. Tried to call the office to get a refund and the office never picked up, nor was there an answering service!

Lisa V.

The pilot light on my water heater went out on a cold, rainy Saturday of a Holiday weekend to boot !! After trying several plumbers, Icon
Called me back in less than 10 min. He explained to me that the weekend-holiday rate was high
And suggested he stay on the phone with me and talk me through how to relight it myself!
After several failed attempts and lots of patience on his part, I got the water heater going again.
Thank you Icon !!

William C.

My tankless water heater broke down. Called around the plumbers I found on Yelp and none of them picked up the phone until Chris from Icon picked up after 3rd ring. Told him the problem and he asked to send him couple pictures of the WH and then he called back told me what he thinks the issues might be, turns out my WH is but too old and was not maintained well throughout the years, so time for a new one. He was able to put together a quote for me quickly and he was able to come out and do it on the same day so we won't have no hot water for the night. Everything was great and I scheduled him to come out that same afternoon.

However due to my house was scheduled for a building dept inspection and under the advice from my contractor, I had to cancel the appt with Chris. Although I did not use Icon but I was very impressed with their responsiveness and professionalism.