Hydro Rooters Plumbing & Drain

Justin H.

He came over my house at 10 pm to fix a busted pipe!!!!!!!! This was a last minute thing. I reached out to 3 plumbers prior to calling and all said that they couldn't help that night. Called hydro-rooters and he came to my house in 25 mins. found some problems with the piping and fixed what needed to be fixed. Very friendly easy to talk to, extremely clean. No mess left behind. His number is in my plumbing in emergency contacts.

Thanks much

Kelly P.

I was having problems with my garbage disposal. Diego walked me through some things to try in an attempt to save me some money. His advice worked! I really appreciate a company that works for the consumer. I may not have had to have them come out to my house, but if needed in the future, they will be my first call. You don't often come across companies like this one. Thanks Diego!

william s.

Great service, Hydro-Rooters Plumbing & Drain came out to assess an issue as a 2nd opinion. Their opinion will definitely be saving me a lot of money! Very much appreciate their honesty, doing what is best for the customer versus suggesting a big expensive job. If you have big plumbing quote look these guys up for a 2nd opinion.

Jim C.

We had a leak (in the basement but leaking from the kitchen) during the week we were preparing for our son''s wedding. They returned our initial call in about 5 minutes, showed up the next day (exactly on time), diagnosed the problem and provided us with the right solution as well as evidence for our insurance company (in case our home owners insurance covered the problem. Second time we used them, and based on both experiences would highly recommend

HL W.

Contacted these guys late last night and the owner was able to provide us a rough estimate over Yelp.
Next day, Diego arrived on time and even gave us a phone call 30 mins prior for a heads up.
He put on shoe covers before entering our home. And was able to determine a plan of action on the spot. Signed the contract and he was able to repair one of the parts in his utility vehicle. Which was awesome and saved me $30.
He went back upstairs and completed his work in 30 minutes. He cleaned the reusable parts before reinstalling so I figured this man takes pride in his work.
His fee was reasonable.
Will definitely recommend and reuse him in the future.

Austin D.

We called Hydro-Rooters to help address an exterior drain that overflowed in recent rains. Co-owner Diego came the next day, and provided excellent service.

He located immediately located a chunk of concrete in our drain line; it would have been easy for him to try forcing that chunk out our sewer line, at the risk of damaging or clogging the sewer line. Instead, he stopped, explained the situation clearly, and asked for my input. Before long, Diego devised a clever way to remove the concrete, and thoroughly cleaned and inspected our drain and sewer lines.

He was courteous and professional throughout, happy to share his expertise and answer questions. While we hope not need his services again, we are very happy to recommend him.

Susan W.

I can't say enough good about this company. I called them on an awful rainy night because my parents basement had water coming in because the drain outside the door was blocked. We were bailing water as fast as we could. We had no prior relationship with this company and they were closed. But the owner came out (from an hour away) and fixed the problem. He also fixed another longstanding drainage problem that multiple plumbers said couldn't be fixed. Fees were reasonable. Great guy!

Tim M.

We called Hydro-Rooters in the morning after a basement toilet and sink backed up. Jon came out the same day, snaked the main sewer line and, with the use of a camera, gave me a birds-eye view of the pipe. Unfortunately, the pipe (Orangeburg) from the house to the street needed to be replaced. Not only did they give us multiple options for replacing the pipe (and different price points), they were able to pull permits and complete the work less than 48 hours later! Everyone involved with the job was pleasant and professional, but most of all took the time to explain their work. This was an expensive job. Could I have found someone cheaper? Maybe. But based on a few calls not by much and certainly not as quickly.

Allen C.

It's been over a month since I called these guys about a toilet that was backing up on the lower level of my townhouse. I got quotes from a few competitors, and they were all very close, so I figured to go with the company that indicates drain/sewer line cleaning is a specialty. Definitely the right move, the guy gave me a very good primer on what my particular drainage was all about and why it was backing up. Even showed me, with a video camera on the business end of their very long snake system. Didn't take very long, and there has been no issue since.

John and Jess P.

Second plumber I got for the issue. Jon came in, very nice, went over the issue with me and got to work. I had damage from mold in the ceiling of my kitchen of my sink because of issues in my bathrooms that I didn't know of at the time. He noticed the toilets may have been causing the problem and corrected the issue. What makes them a five is they responded the same day, John was very nice and explained everything to me, he cleaned up everything, and he went above and beyond by writing a detailed statement for my insurance. I definitely recommend this company.