Hydro Physics

Kristina S.

First-time clueless home-buyer here!! 150% satisfied. I wasn't made to feel dumb, though I asked a thousand questions. He was on time (early even!) performed a sewer inspection efficiently and even when he couldn't get through the pipe, he worked very hard to navigate the block, and eventually made it all the way out to the the main sewer line. Afterwards, he walked me through exactly what he saw, used very effective metaphors to be sure I understood what he was telling me and was incredibly professional and pleasant. Reasonable recommendations, asked me to call him anytime with questions/clarifications and I was VERY comfortable with him all around. Will definitely recommend this company to everyone, especially if you are like I was, scrolling aimlessly through YELP praying you don't make a mistake. No mistakes here. And they provide a video. Awesome!

Katie S.

We had nightmare plumbing issues at a place we were staying (between the house and the main sewer line) which left a deep impression on us for getting any future home thoroughly inspected before purchase. We would never want to go through that again.

Using Hydro Physics was amazingly simple and efficient. Scheduling was quick on a Sunday and I was able to get the inspection done on Monday. Rick was friendly, humorous and his expertise helped me feel highly knowledgable about the property being inspected after we were done. Everything was clearly explained along with a video we could view afterwards. I also know if anything came up, I could take the documentation to a plumber so they could accurately provide an estimate for the work to fix it.

Loved the bag of popcorn at the end :)

I would highly recommend them to anyone and if I have the opportunity to call upon their services again, I would in a heartbeat.

Anne R.

A patch of our front lawn had been looking different than the rest so I thought maybe the sewer line was leaking. I called Hydro Physics to ask if that sounded plausible. They looked up my address on a map of sewer lines and described the location relative to my house. That's not where the weird lawn patch is, so they saved me the cost of an unnecessary sewer inspection. Since they ruled out their service for this issue, I would trust their recommendations in the future if they do say something needs to be done. I was quite impressed with their customer service today, and they did a great job inspecting our sewer lines several years ago when we bought our house. Now if only I can figure out what's really causing the lawn spot...

Private R.

It's amazing and very sad how dishonest many plumbers are. I was told by two different plumbers a couple of years ago that my sewer pipes a were so damaged that they needed either replacement or lining right away, both jobs quoted somewhere in the $10,000 range.
I was given Ricks number by one of my patients who has worked in the plumbing business before. Rick promptly came out, did what he was supposed to and told me that while the pipes would have to be eventually replaced, they weren't nearly as damaged as I was lead to believe. He gave me several tips on how to preserve the pipes. And his prices were very reasonable.
So, recently my sewer pipe developed a clog and the plumber that came out told me 'We found two major breaks and also found the bottom portion of the pipe is almost completely gone the full 47 feet.' I asked to see the video of these breaks and the missing bottom of the pipe and I've gotten no response back, just a huge bill for the hydrojetting. They did send me an estimate for almost $10,000 to put in a liner for 47 feet of the pipe, but no mention at all of letting me see the proof that the pipes were as damaged as they said.
So, anyway, I know the pipes need to be replaced eventually because of what Rick told me. I talked to my brother who can operate an exavator and even if I pay him $100/hr and pay for the equipment rental and materials , the whole job is going to cost me less than $2000.
Now I just need Rick again to map out the exact location of the pipe for me!

Eli M.

Hydrophysics is the best! I first worked with Mike (the owner Rick's brother) in 2010 at the recommendation of our realtor. We were purchasing an older home, and my estimate is that Mike saved us around $40-50k with all of the sewer issues that he discovered prior to closing. We made the sale contingent on the seller repairing the whole sewer--from the house to the main sewer line under the street. A huge, expensive job, and we're appreciative that he was so thorough.

Rick and Marty just left my house after I discovered a sewage odor in my basement--and a sink hole over our sewer line. They were prompt, friendly, informative, tidy, and patient (willing to answer all of my questions without making me feel like an annoying idiot). They did a really thorough assessment of my sewer line, scoping it out to the street. They also assessed what could be causing the sink hole, speculated on what could be causing the problem, and recommended solutions.

And when I asked Rick for plumbing referrals, he gave me a few names. Then he told me to call back anytime if I had questions about specific concerns, and he'd be glad to recommend sewer or plumbing companies based on our needs.

I would not hesitate to use Hydrophysics.

Bonus: free bag of microwave popcorn! Now I have something to munch on while I watch my uploaded sewer scope video!

Ben B.

Rick is a top notch guy! He is always timely, courteous, and efficient. I always recommend him to any client that is thinking about purchasing a property. I have always had great results when using his services!

Penny B.

We have used Hydrophysics many times over the years. Rick is prompt, organized and good at explaining the potential problems in side sewers. A thrilling topic! He also helps purchasers gage the seriousness of problems he finds. In the City of Seattle, we all have old sewer lines and you want to find out the condition before you buy.

Arron R.

I have used Rick and Hydro physics multiple times. Not only are they professional, courteous, clean and on time but they really know their stuff. Let's Face it Sewer lines are not something a lot of us know much about. Rick and his staff are great at interpreting data and also explaining if things are serious or not. this is very important for my clients when buying or selling older homes which is why I will continue to recommend Hydro physics. If you want a personal testimony feel free to call me any time Arron Renfrew 206-779-6600

Brad C.

We hired Hydrophysics to do a sewer scope on the home we are in the process of buying. After hearing a few horror stories of homes purchased without a sewer scope checking the condition of the side sewer was high on my priority list. I like the fact that they do scoping and no plumbing so there's no low potential for a conflict of interest.

Hydrophysics had to come twice because the first inspection revealed blockage. They were on time (early, actually!) and friendly at both appointments. They also marked the yard at my request so we can get an external clean out installed. They were very clean and didn't leave a spot on the carpet near the clean out. They also answered all my questions patiently and clearly.

After each scope we received a computer viewable cd with the recording of our scope, a written inspection sheet, and popcorn.

Dealing with Hydro Physics was a pleasure and helped make my new home purchase a little less stressful. Highly recommended.

Rich W.

Prior to buying a house I had the sewer line inspected at the recommendation of friends and the realtor. Our realtor chose Hydro Physics, and our experience was great.

They were extremely punctual, and got the job done quickly. They burned the video results while we waited, and threw in a bag of popcorn to watch the action with later on.

Quick and painless. Just the way I like it.