Hurley & David

Nick D.

Scheduled an Appointment and it was canceled the day of. scheduled another appointment and it was canceled . they sent me a text with other optional dates... I don't think so.

Dana G.

I am giving them a no star rating strictly because of their customer service. I had mad an appointment well in advance and changed my schedule to be available. The day before, they texted me that their guy could not make it but they would accommodate me in re-scheduling. When I got back to give them some dates that would work, Alicia proceeded to give me dates well beyond anything near what I suggested. That does not sound accommodating to me.

Ziv C.

We've been members of the service club with Hurley And David for close to a decade. We've even replaced two HVAC systems with them at the cost of close to $30,000. This company has recently been purchased by a bigger fish and ever since then most of their seasoned technicians have left and overall, service has become a nightmare. We have been spending close to $100 per month for their service contract Only to have our routine maintenance appointments canceled at the last minute several times. Contacting their business manager was of no use as she is completely unreceptive to any customer concerns or complaints. Hurley And David declined to compensate us for missed appointments or to refund any amounts paid for services that they failed to deliver. They are swindlers and do not deserve your business. We will be sure to file a complaint with the Better Business Bureau as well.

Talia P.

I made an appointment over a month ago they called me the day before the appointment and said that they need to cancel my cleaning of the furnace because they are too busy with emergency appointments they can reschedule me to February! They were very rude very unprofessional had no concern that my furnace really needed a cleaning and just kept trying to sell me on a service call instead! Yeah I don't think so I waited a month for an appointment you cancel me the day before and then want to reschedule me for next year in February I wouldn't recommend this place HURLEY and David to an enemy! I spoke to 3 so called supervisors who were rude could have cared less and did not try to resolve the awful situation they had created!! My advice ...DO NOT EVER USE HURLEY AND DAVID!!!!

David H.

Shockingly bad service or lack there of. Twice in two weeks they canceled on us and even managed to send the wrong type of tech out once in all of that not showing up. More then that there complete disregard for the customer was very apparent when they said they did not know if they would be able to schedule us at all now. Guess the fact that I scheduled early has only screwed me more because now I can't get anyone else in to help....thanks hurley and david you guys are the best

Becca D.

Booked an appointment a month in advance. I was told my time window would be between 10am - 2pm . No one showed up! Call to see why no one showed up and get tossed from one representative to another and put on hold for 20 min. No one has an answer as to why. DON'T RECOMAND!!

Laurence J.

Made an appointment for a preseason furnace checkout weeks ago. Was told that the tech would arrive between noon and 4 pm so I notified work I would be absent. At 2 Hurley and David called and said that their tech would not be available today. While they explained that they understood my disappointment, they refused to provide any reimbursement or concession. To my ward time. Furthermore they could not reschedule for 2 months out.
Hurley and David is not what they ought to be. Strongly avoid this company.

Lynne C.

When our furnace was making funny noises and set off the smoke detector you came quickly to a non customer.
You fixed it for us.

Preston B.

They have been nothing but a joy to deal with. From their sales rep, to their service team, everyone my fiancé and I have dealt with has been nothing but a pleasure. Their installers have been fantastic and even though we had a slight issue with the programming of our heating and cooling system the company has done everything to accommodate us and given us some of the best service we could ask for. Would highly recommend them to anyone looking to upgrade or newly install any hvac to contact them for a quote!

Sam G.

Spent 1600 on a routine cleaning. The next day the heat and hot water stops working entirely. After scheduling an appointment and waiting most of the day, they call back to inform me that they got too busy and won't be showing up for 4 days! My 90 year old grandmother is expected to wait 4 days in 20 degree weather in the middle of February. She and head before these scam artists showed up.
TLDR
Awful business staffed by inept clowns.