Hunt's Services

Steven R.

Labor Charged by the Job, Not the Hour

If you are thinking about using Hunt's Services for plumbing, please be very careful. Hunt's Services charges labor by the job, not by the hour. With my experience it was very costly.

My mother's hot water shut off valve under her kitchen sink needed replacing. Hunt's Services replaced both shutoff valves and supply lines, charged $473.26. I thought this was a fair price, considering parts on the high side would run $50 and the rest in labor, $423.26.

Then when we tested the new connections, we noticed that the water pressure was considerably less than before. The plumber suggested that the existing faucet should be replaced to restore the water pressure, I agreed. Now the catch is this is a new job. The cost to replace a basic, chrome, single-handle kitchen faucet with an auxiliary sprayer was $742.26. The part costs $57.70, leaving $684.56 in labor costs.

So, in conclusion, after approximately 1 hour of service Hunt's Services walked away with $1,107.82 minus $120 for a senior discount equaling a total of $987.82 in labor charges.

Again, please be careful and do not get burned like I did.

Sue S.

Nic was very professional and knowledgeable in all categories of Hunt's Services. He explained everything plus educated us on several issues on our annual checkup. I would highly recommend them for any services Hunt's provide. I wasn't going to have them inspect the electrical, plumbing, sewer, hot water tank or dryer vent because I didn't think I needed it, but it was so nice to find that we had no problems except that my dryer vent needed to be clean which I knew...it had been a year since the last visit. I definitely will have this checkup next year....without any hesitation!!

Thanks for everything Nic,

Sue

Jin C.

Hunt's electrician was punctual, professional and knowledgeable. Performed work in a timely manner and services was good value for money. I recommend.

Terry C.

Took a day off my work to be here for a quote on installing a new water heater. Was told I needed to be here all day waiting for a call. A call came at 3 telling me they couldn't make it today and they wanted to reschedule for tomorrow. Now there is a lost day. I won't be working with them again.

Steve B.

Awesome service, came out repaired issue. I would highly recommend using this company. Very professional!

irock4u222 ..

Had no heat and hunts got me in same day within the hour! The techs Ed and kacey were very professional and extremely knowledgeable about my problem with absolutely no upsell. They have me as a customer for life and I have heat!

Tacoma P.

Terrible service--this company is nothing but a scam. When you call them to service your furnace, they'll try to convince you that you have numerous issues, suggesting you either need a full system replacement or costly, extensive repairs. All their recommendations come with sky-high price tags.

Avoid this company at all costs. As always, it's wise to go with smaller businesses and get multiple quotes to avoid being taken advantage of. Don't fall for their tricks!

Warren B.

(Writing this on behalf of my grandmother)

Donovan came out and made repairs to the furnace and it works like new again! He was courteous, did great work, and price was fair and exactly as quoted.

Larry D.

Make sure you get a detailed estimate, invoice and eventual bill from Hunts. It will help with any warranties, rebates and tax filing for credits if you replace certain equipment like water heaters and furnaces. Make sure Hunts line items the product, model, serial number, price of material or product and labor cost. Putting all of this in one large quote without delineating each item leaves you stranded when utilities and the IRS, for rebates and credits, wants you to report it to them. Hunts failed to supply me with information of the water heater I had installed on the initial invoice. After contacting them, they finally added it and sent it to me. After looking at the IRS form needed to receive Energy Credits, it requires a cost breakdown for the product. Hunts is reluctant to send me that information claiming they cannot give any further breakdown and that the invoice has already been exported and closed out. I believe you have 30 days to ask for an itemized bill in Washington State and plan to contact the AG's office for guidance.

Brian S.

DO NOT HIRE THEM OR USE THEIR SERVICES! They are dishonest and they look for opportunity to scam you. Their price is more than 5x of the average price on the market.

I don't know how they have so few negative review on Google but their Yelp reviews tell a different story and you wouldn't hire them after seeing those reviews.

On 12/20/2024, their technician (Marc) arrived at 2:08 PM and I showed him where the issue was. It was in our bedroom and some of the outlets were not working. He mentioned that it was due to one of the outlet not installed properly. He also mentioned that he would give me a quote or estimation on the job before start working on it. However, he did not provide any quote or estimation and went ahead start working on the issue. He rewired 2 outlets on the wall of our bedroom with no complication on accessing the outlets. There was no parts installed or replaced, the original parts were not broken but only the wires were misplaced. After the job was done and we confirmed all the outlets were working. He then proceeded to give me a form to sign which showed the cost of the job $539.99 pre tax and he collected the credit card from me for the payment. He also mentioned this price is for ""fixing only 1 outlet."" He should've presented the estimation to us before proceeding working on the issue because I would turn him down after knowing this insane price for fixing only 1 outlet.

I spoke to one of their manager (Lissy) over the phone shortly after the technician left our place. And she provided me with the timeline of what their technician have done during the job. The timeline from their system showed that the technician presented the $539.99 estimation at 2:39 PM and then accepted the payment at 2:41 PM ""and then proceed to work on the problem. She mentioned that the estimation was presented to me ""BEFORE the job."" However, it was not true. The technician left my house at 2:44 PM which doesn't make sense because he did not work on the job ""after giving me the estimation."" Otherwise, it would take much longer for him to depart after 2:39 PM. The manager eventually provided me partial refund of the cost because there are evidences showing that they did not follow the SOP. Still the remaining of the cost was far higher than the market.

This is the link to the ring video indicating that the technician left at 2:44 PM. https://drive.google.com/file/d/1TjiTmzWCjvTcTLRwhx82Vgmi58V99-z6

DO NOT HIRE THEM OR USE THEIR SERVICES!