Huft Home Services

J V.

Where have you been my whole life? Extremely friendly technicians, prompt service, great prices, and some great advice for keeping our HVAC system running efficient. We'll be using Huft exclusively from now on!

Sarita N.

AMAZING!!! I have used a lot of different companies over the last six years and this is the first that I completely trust. They solved my problem at both of my homes and with their membership I won't have to stress about any problems. Their customer service and response is on point. Hire them if you want the best service for your money.

Rose G.

I've been using Huft services for a number of years. Overall, they are always polite on the phone and the technicians are generally nice people. The reason for the 3 star is that, in my opinion, they are not the same company from 5-6 years ago. The up-sell for upgrades and repairs is getting tiresome. One of the newer technicians (that apparently no longer works there) convinced me that my system was leaking gas and I could be poisoning my family overnight. This was after he questioned (jokingly) why I send my daughter to daycare if I was at home - because I have a job, by the way. He was also looking around my house a little too much and asking questions about items in my home. I quickly got a referral from a friend for Young's HVAC repair (one of the owners) who quickly came over to give me their impression- for free. Turns out I was being lied to by the Huft tech and to make it worse, simple putting the system in the ""off"" mode was not legally enough to stop me from potentially poisoning my family if my system was, in fact, leaking CO. They are supposed to turn the gas line off and tag it. While it is older, there was absolutely nothing wrong with my HVAC system. This enraged me but I took it Huft no longer has my business. Even if they let that person go. I'm tired of wondering what exactly I need versus how they are trying to make money.

UPDATE: Response from company. Much appreciated. At least they care about their image.

Brian H:
Business Owner
First off I would like to apologize for your negative experience. Second I would like to thank you for your feedback. Without it I would not know what we need to improve on to make every homeowner's experience a positive one. I have spent the last two weeks going through our database for every homeowner we have in West Sacramento to try and figure out who you were. I believe you are located on ..., the technician you referred to in your review was Dan and the service date was January 2, 2015. Dan has not been employed with us for over a year, and after reading your review, I am glad that he left. I had no idea that this had happened until reading your review two weeks ago. I have since sat down with all of my technicians old and new and reminded them that if found that they have lied to a customer that they will be terminated immediately. I again would like to apologize for the experience you had and thank you for your feedback. Have a great day!
Sincerely,
Christopher Van Dyke
Service Department Manager
Huft Heating and Air Conditioning, Inc.
Cell 916-430-8033

L T.

I came home from a weekend away to my house sitting at 89°. I wanted to die. Clearly something was not working and the forecast for the coming days was +100° . I called late Monday afternoon, made an appt for Wed. James, the service tech showed up as scheduled, explained the problem & the fix. He Had everything back in working order within 30min of arrival. Could not have asked for a better experience. Fast, efficient, and reasonably priced.

Jeff M.

Had them out for a duct work check. Tech was really nice. We ended up booking a ""home effeminacy"" appointment for 12pm the following week, not a window appointment but a hard appointment for 12 noon. I specifically asked them how much time I should book out for the estimate since I had to go back to work. Day arrives, they call me at 12:20 and say the guy is running late and will be here at about 1:45, ouch. Needless to say this was a huge hassle. had a baby sitter here, lost money from work etc. We were prepared to spend thousands on insulation, ventilation and new duck work. They will claim this was a window appointment from 12 to 2 and maybe it was on their end. Simply not what I was told and I don't usually have problems with my english, nor does my wife who was here and herd the same thing. Oh well, that's business these days. Glitches everywhere. Given the high ratings they have, probably a good service. My money will be spent elsewhere. Thanks god this is a common trade with lots of options. Once again, the tech that came out was super nice and professional and seemed very experienced and honest. Darn thought we had a match.

Maria H.

Middle of summer, 104 degrees, ac breaks. These guys are who to call!! Amazing fast response, literally 24 hours they had a technician out to diagnose the problem. Shout out to Matt super informative and helpful!! Thank you!!

Jennifer M.

Very honest and hardworking people. This is a tough business to be in and I am very thankful for their knowledge, expertise, and professional manner. VERY THOROUGH!

Stephen B.

The Huft technician came out today and got our system all tuned up for summer. I've been doing business with them consistently since my initial review and couldn't be happier with this company. Every technician that I've met over the years has been professional, efficient and a pleasure to work with, and the office staff are great, too. I highly recommend this company. They really go the extra mile to take care of their customers.

Christian P.

I decided to call them up for a service since it has been a while. They came and they were very honest. Since the damage was really bad, they gave the option of I wanted to solicit additional bids.i decided to go with them because I did not want to wait too long. They ordered the parts which took a week. It was difficult but I know it would be fixed.

After a week, they came, installed and now it is working refectory. Would recommend them and the fact that I am supporting a local business.

Elden M.

I had Huft come out and install a 16 Ser Ac unit. Phillip the lead onsite was excellent work with. His team went above and beyond to ensure we were pleased with the installation. They even did some patch up work that should have done from the prior home owners. I would recommend them for any AC work