Huft Home Services

Michele N.

After receiving a quote from 2 techs for repairs, accepting the next day, waiting over a week without hearing anything and calling i was told a manager needed to come out and reinspect before scheduling the work. Manager came out and after inspection told me they needed to drop some of the work. He said the guy who quoted was not as experienced as needed to provide the quote for repairs i needed so he had to take a look and confirm what could really be done. This was the manager mind you. I accepted and was told someone would be calling the next week. 6 weeks later, after many calls into the company and being told my posts just hadn't arrived... they finally scheduled the work for a Friday morning. The guys came out and about a half hour after being in my attic told me they couldn't do the work because the quote for repairs was wrong and I needed to do something different (with different parts). I was beside myself. After having not one but two inspections from staff (including the manager) i couldn't understand why the work repairs were wrong. I asked them to have that same manager call me ASAP. This was a week ago and I still haven't heard back. I really hope they don't do this to other customers.

Bill W.

Haven't decided yet still seeking bids but so far very happy with techs and salesman!

Steve H.

My friends in Elk Grove wanted to get my opinion on an installation quote your company provided Mr. Vican. I am an active hvac contractor in Modesto Ca. I've been in the trade since I was 20. I'm 66 now! My friends trusted my opinion so this is what I told them about your quote. I said Huft is selling good equipment . ""Hard to stop at Trane"" I looked everything over and would have to say your quote is a good value! I told Paul that you were obviously committed to giving your customers their money's worth. My friends mentioned that prior to quoting the equipment replacement your team had done a repair to get them through the hot spell until you were able to schedule the installation. Excellent service! Also you offered a contract adjustment on the new installation to cover the repair cost. Excellent service! As long as the workmanship is solid and good quality I would have to say you guys are GOOD! From one expert to another Bravo!

Cameron M.

Jet and another Tech, I think his name was Zach came out for an A/C tune-up. Did a through inspection and found refrigerant was low and a couple capacitors were low. Had them refill the refrigerant but I chose to replace the capacitors myself. My condenser disconnect junction box was damaged but functioning, when the tech pulled the fuse it broke completely. Jet was cool and offered to split the cost 50/50 with me since it was working. Great customer service and didnt try to rake me over the coals. Tech's wore masks and booties also. 10 outta 10 will hire Huft again.

Justin S.

We had our lower level AC/furnace and water heater replaced, in addition to asbestos lined ducts removed. The initial quote process with Glenn was thorough and educational, he was very responsive throughout the process. We also had a great experience with the entire install team, they were very knowledgeable, fast, courteous, and clean. The install team has the most interaction with the customers. Ray, Quentin, Reggie, and Alex are great representatives of Huft and make it easy to recommend the company to others.

Jan E.

I would recommend Huft Heating and Air. I will say at first I did have some challenges. The first HVAC system they installed on May 1, 2020 was a lemon and was not cooling my 2-story home and after several service calls of trying to figure out why the new unit was not working, Chris came through and replaced the original unit with a different unit. He assured me that this new unit would work. They completely replaced my unit with a different HVAC unit on June 1st and we have only had a few days of real hot weather but so far the new HVAC unit appears to be working well.

Kevin F.

Chuc was very honest and truthful. I didn't feel he was trying to sell me anything, but just give me the straight facts about the condition of my HVAC. He took time to look into things and didn't seem rushed or brush things off. Chuc came prepared in light of Covid 19 with his mask and booties. I appreciate his opinion and his willingness to answer questions. I felt my service was more honest than another reputable company that I met with a few days prior. Thank you

Terri F.

After additional service needs soon after their visit, I would not use Huft. I was hard sold to purchase a new AC unit. After another AC company came to service, it was a minor issue that cost a few hundred dollars. Unit fixed and working fabulous

Lee T.

I have reserved my review until we had our new a/c & heating system long enough to have a problem and that just happened. One thing about this the people at Huft Heating and Air, when I called - they came. What more can a customer ask!?!?! They did an excellent job with the install - ONE DAY!! There were issues but I kept my cool and they fixed every issue they had. And ... wait for it ... I GOT THE DEAL OF A LIFETIME!!! These guys do what they say. Nice people too!!! Thanks Matt Bridges for being good at what you do!!!

Gary G.

Been doing business with Huft for years at both my personal residence and my rental house. Great service once again. The service tech (Larry G.) called to say he was en route and, due to the coronavirus, also asked about whether we were having any symptoms of illness. We weren't. He assured us he was fine too but offered to wear a mask if we wanted him to. Larry showed up on time and was very courteous, friendly, and professional. He quickly handled the routine A/C tune-up. He also noted in our records that we had expressed interest a few years ago about a ""hard-start kit"" but had not requested installation. I had inadvertently forgotten about it, so I asked him to go ahead and install the kit. When it came time to pay, he noticed my military retiree ID card in my wallet and gave us a discount. Super job once again!