Huft Home Services

Lila S.

Top of the line professionals - excellent service! I had Huft replace our complete heating, air, and ducting with top-of-the-line equipment that they recommended in 2009. They have serviced it twice a year since and it is still operating like new. The technicians that come out are knowledgeable, show respect for us and the cleanliness of our home, and keep us informed of the condition of our equipment season to season. If I had it to do over again I would go back immediately to Huft Heating and Air-Conditioning. Don

We just had another tuneup of our furnace on October 14, 2016 by Jim Ellis, and he did the same professional work that we are accustomed to. The heating and air both work to perfection without a flaw. We are spoiled by the performance!
Don

Daniel H.

I have been very satisfied with Huft for years, so I was fully confident to purchase a new heater from them in 2014 and a new AC in 2015. Prior to purchasing the new units I was impressed with Huft's honest efforts to keep my old system going with expert service until I was ready for the new purchases. I continue to be very happy with the new products and Huft's reliable and timely service. I have recommended them to many friends, and ALL of them have been very happy with their experiences with Huft.

Bekka C.

Our old air conditioner broke during the hottest weak in sac. We decided to replace instead of a costly no guarantee fix. After getting 6 estimates i can say that Ryan at Huft was the most knowledgeable and helpful. He was the only one who told us about all the rebates we qualified for. The crew was at our house for a week and everything went smoothly. They were all very friendly and professional. I highly recommend them.

J V.

Where have you been my whole life? Extremely friendly technicians, prompt service, great prices, and some great advice for keeping our HVAC system running efficient. We'll be using Huft exclusively from now on!

Sarita N.

AMAZING!!! I have used a lot of different companies over the last six years and this is the first that I completely trust. They solved my problem at both of my homes and with their membership I won't have to stress about any problems. Their customer service and response is on point. Hire them if you want the best service for your money.

Rose G.

I've been using Huft services for a number of years. Overall, they are always polite on the phone and the technicians are generally nice people. The reason for the 3 star is that, in my opinion, they are not the same company from 5-6 years ago. The up-sell for upgrades and repairs is getting tiresome. One of the newer technicians (that apparently no longer works there) convinced me that my system was leaking gas and I could be poisoning my family overnight. This was after he questioned (jokingly) why I send my daughter to daycare if I was at home - because I have a job, by the way. He was also looking around my house a little too much and asking questions about items in my home. I quickly got a referral from a friend for Young's HVAC repair (one of the owners) who quickly came over to give me their impression- for free. Turns out I was being lied to by the Huft tech and to make it worse, simple putting the system in the ""off"" mode was not legally enough to stop me from potentially poisoning my family if my system was, in fact, leaking CO. They are supposed to turn the gas line off and tag it. While it is older, there was absolutely nothing wrong with my HVAC system. This enraged me but I took it Huft no longer has my business. Even if they let that person go. I'm tired of wondering what exactly I need versus how they are trying to make money.

UPDATE: Response from company. Much appreciated. At least they care about their image.

Brian H:
Business Owner
First off I would like to apologize for your negative experience. Second I would like to thank you for your feedback. Without it I would not know what we need to improve on to make every homeowner's experience a positive one. I have spent the last two weeks going through our database for every homeowner we have in West Sacramento to try and figure out who you were. I believe you are located on ..., the technician you referred to in your review was Dan and the service date was January 2, 2015. Dan has not been employed with us for over a year, and after reading your review, I am glad that he left. I had no idea that this had happened until reading your review two weeks ago. I have since sat down with all of my technicians old and new and reminded them that if found that they have lied to a customer that they will be terminated immediately. I again would like to apologize for the experience you had and thank you for your feedback. Have a great day!
Sincerely,
Christopher Van Dyke
Service Department Manager
Huft Heating and Air Conditioning, Inc.
Cell 916-430-8033

L T.

I came home from a weekend away to my house sitting at 89°. I wanted to die. Clearly something was not working and the forecast for the coming days was +100° . I called late Monday afternoon, made an appt for Wed. James, the service tech showed up as scheduled, explained the problem & the fix. He Had everything back in working order within 30min of arrival. Could not have asked for a better experience. Fast, efficient, and reasonably priced.

Jeff M.

Had them out for a duct work check. Tech was really nice. We ended up booking a ""home effeminacy"" appointment for 12pm the following week, not a window appointment but a hard appointment for 12 noon. I specifically asked them how much time I should book out for the estimate since I had to go back to work. Day arrives, they call me at 12:20 and say the guy is running late and will be here at about 1:45, ouch. Needless to say this was a huge hassle. had a baby sitter here, lost money from work etc. We were prepared to spend thousands on insulation, ventilation and new duck work. They will claim this was a window appointment from 12 to 2 and maybe it was on their end. Simply not what I was told and I don't usually have problems with my english, nor does my wife who was here and herd the same thing. Oh well, that's business these days. Glitches everywhere. Given the high ratings they have, probably a good service. My money will be spent elsewhere. Thanks god this is a common trade with lots of options. Once again, the tech that came out was super nice and professional and seemed very experienced and honest. Darn thought we had a match.

Maria H.

Middle of summer, 104 degrees, ac breaks. These guys are who to call!! Amazing fast response, literally 24 hours they had a technician out to diagnose the problem. Shout out to Matt super informative and helpful!! Thank you!!

Jennifer M.

Very honest and hardworking people. This is a tough business to be in and I am very thankful for their knowledge, expertise, and professional manner. VERY THOROUGH!