Huft Home Services

Wyman C.

Terrible customer service; especially with my experience with Jamie. I called because I had recently tried turning on heat in my house but it was just blowing cold air. They had come out back in June to replace my blower capacitor so I thought that something might have come loose in the process. They told me they could have a tech come out but it would cost $79 for the diagnostic fee. I thought it was unfair to be charged that again when they had worked on my A/C unit and paid over $900 a few months ago and there was no prior heating issue (which the tech Andre also mentioned in our invoice). Jamie then became super unprofessional by talking over my wife when she was trying to state our case as to why we felt it was unfair to be charged for a third time to come out. We spent over $900 in services and were highly confident the issue with the heat was a simple issue. I reached out to a different company, Rebel Air, and they came out in a couple of hours and spent 5 minutes attaching a wire to where the heating element was. I asked if this could have been done because I recently had my blower capacitor replaced and he said it looked like they missed that wire when reassembling it back together.

All I asked for was for Huft to come out without having to be charged because I was confident that it was a simple issue; which in this case was a loose wire. It ended up showing me that Huft is just out to collect your money and that they don't care about their customers as the experience with Jamie was just unprofessional. Will no longer be using their service!

Hser P.

I hardly ever write reviews, but I think this is worth sharing with everyone if they are looking to have their HVAC replaced from here with the goods and bads. I recently had my HVAC replaced for a home less than 1000 sq-ft, and this home is used mainly for renters.

To start off, this company did very well and quick to respond to my concerns and issues that came up before/after installation. I was able to reschedule issues almost the day-off or the next day. However, I was not expecting there to be so MANY issues with the new system. After the installation, my heater would stop working after turning on for a couple hours and this happened 3 times where I had to reach out and reschedule. I am not sure why each time I called, it seems as if the issue was never relayed to the coordinators so I had to remind each time. I was thinking they would reach out the next day the first time they encountered the issue, but I was never asked to call so the unit was not working for a couple days until the renters called me. This happened each time I had to reschedule. Eventually the issue was fixed.

Then the inspection time came and it did NOT pass so I had to reschedule again. At this point, I was frustrated because of how much I paid and the amount of times I had to go back and forth.

I went with this company because of their reputation and reviews and was willing to pay a higher price compared to other HVAC companies. I found my experience to be very unsatisfied, and nothing was compensated when the heater was not running for the first 3 weeks. Keep in mind this is winter.

People on the phone were very friendly and easy to reschedule, but I was not pleased with the installation. I hope they fix their issues as this is a family business and this could have gone a lot more professional.

Hope this help someone when they're making this decision.

Sonja T.

Once again they took care of my plumbing issue and were super reasonable! Called Friday morning to see if they might have time to come out over the weekend and they ended up coming out Friday evening! It turned out to be a minor problem and easy fix = just the service charge. They've never tried to take advantage of me or sell me anything I don't need.

Barry H.

Excellent service, we replaced our duct work ,heating and air all at once during an unexpected heatwave in our area, they were FANTASTIC, no pressure for sales even though our blower fan failed in older unit and we needed air fast, they sent 3 crews, specialist for the AC, specialist for the gas Heater, crew to remove and replace the ductwork, then followed that with a different specialist later that week for quality assessment and check of our new system, also the sales team drove with us to try to find a portable A/C unit since they were all out of there temps at the shop due to high demand at the time of the heat wave for service and repairs, we eventually got a unit, but to our surprise they brought us another to hold us off comfortably until our units were replaced. Highly recommend!!

Lori G.

I had Huft replaced my aging HVAC today & was impressed with the way the team of Luis, Alex & Fausto accomplished the job. They were a trio of professional, organized & efficient team. They were done on time & cleaned up afterwards. Thanks to Kevin for recommending me it's time the aging HVAC needs replacing before it conks out on me anytime soon, plus with rising prices due to inflation I'm glad I had it done now. He also gave me a reasonable price. I highly recommend this company.

Richard L.

We needed a new air conditioner, heater and ductwork. Our salesman was Alex. He was amazing! Explained everything to us in a way we could understand. Helped us choose exactly the right system for our home. The installation crew, John, Gio, Angel and Eddie were wonderful! Respectful, neat clean, always on time, answered our questions, explained what they were doing, and cleaned up completely at the end of each day. The office personnel always contacted us to let us know who was coming and what time they would be here. We had phone numbers and names of office personnel if we had questions about anything. We would totally recommend this company to everyone.

Van N.

Very transparent with their work. The communication was awesome and answer all of my questions. Jose our technician was very knowledgable and professional. Even went above and beyond try to help me set up my thermostat app on my phone. I definitely recommend this company.

Evelyn A.

I could not say enough nice things about Huft. They recently upgraded our electrical panel and main bathroom and I couldn't be any happier about the quality work they provided. Everyone was so nice starting with Drew and Mike who came out to help us design these upgrades. They were knowledgeable and not pushy. Next came their install crews who worked in our home with care and cleanliness. Ray, Peter, Luis, Henry and Leo did AMAZING work. Thank you to Octavio (Plumbing Manager) and Carlos (Electrical Manager) who helped tremendously through out this whole process. I will definitely be recommending them to all our friends and family.

Dan S.

Do not use this company. They are untrustworthy. They do not keep appointments. Their technicians are aggressive and are usually unable to fix what is wrong with your system. They make a terrible mess in your home. Do not use this suspicious company.

Kj H.

Price gouging during these difficult times ~ $5000 for a permit when I purchased it myself for $86. Shame on them for trying to scam people.