Hub Plumbing & Mechanical

Christian B.

I loved HUB plumbing. We have now used them twice (to fix our radiators and to remove our cooking gas lines). I have been very happy with their service both times; John has been really responsive to emails and he and his staff always seemed very competent and (unlike other contractors I've encountered in New York) always doing things according to code. His prices are slightly more expensive than other quotes we've gotten but absolutely worth it for the great service we've gotten and the peace of mind that we can be sure the work is done right.

matt m.

The owner of HUB is an absolute professional and a good person. He took the time to instruct me how to get the work I needed down for free by contacting the city even though it meant I would not need to hire his services. I will continue to use HUB in the future and cannot recommend them enough.

Mitchell C.

HUB was fantastic. Scheduling an appointment was simple. The technician arrived on time and was clear and professional. He fixed the problem with my sink in 2 minutes and the cost was much less than I had expected. If I need plumbing work in the future, I will definitely use them. HUB took all of the stress out of the experience.

Brooke B.

This is a belated review, but Hub Plumbing -- and Rich in particular -- were great. We had used a handyman to install a bathroom vanity, and it was a disaster. Rich was able to get it set up properly and stop the leak that had arisen from the handyman's faulty installation. The leak came back within hours of Rich leaving, but as soon as I called, he immediately promised to come back and make any additional fixes that were needed at no additional charge. We haven't had any problems since. Hub Plumbing isn't the cheapest option, but it was worth every penny. I was impressed with the quality of the work and the customer service.

Brady B.

So here's the story: After over a year of trying to pen down a weekend with my girl Tracy in the LES, it finally happened!

I took the Amtrak from Boston and arrived around 7:00 PM. After two wonderful nights (and a day) I woke up Monday morning pretty early and discovered her bathroom ceiling had a growing water pocket. I woke her up (we were both feeling pretty hungover) to show her.

Luckily Tracy had a business card for Hub Plumbing that a friend gave her. She called and left a message. John, the owner called her back within an hour saying that he or someone could be out there by noonish.
Sure enough, around 11:40 John himself showed up.
He disappeared for about 20 minutes, then came back to tell us what was happening. Within less than an hour the water bubble was gone and the problem was solved! Her landlord was billed, so I don't know what their rates are, but he came, he saw and he conquered it!

You always hear about shoddy plumber/contractor stories, this gladly was not one of them :)

N V.

I recently had a job with a toilet fill valve leak. The man comes in after I paid a $185 consult fee. Fine. He then says it'll cost another $225 to replace the fill valve and the stopper. A toilet flapper costs about $10 and a toilet fill valve costs another $10. So unless the the going rate to install those items in ten minutes is $200, this company is crooked. Sure, operating costs in Manhattan may be high, but this is just ridiculous. I was desperate to have my toilet fixed because of company coming in that day, otherwise I would have never agreed to the extra $225. Until they set realistic prices for each job, I would not recommend this company.

Fred R.

I rarely write reviews but this company warrants another 5 star review. I have had poor experience with contractors in NY because of a lazy approach to their business. Rude on phones, miss appointments and try to rip you off.

Hub, and special accolades to John Wood for understanding the true concept of customer service. Won't go through the details but called for assistance wit a shower that kept running water. Well beyond a drip. We had some issues with the repair initially but John stepped up and had open communication with me to really want to work out the situation.

It was all resolved to my satisfaction and the 5 star review is for a company that understands and practices customer service.
Hub is my go-to plumber for any future needs. Highly recommended.
Fred

Reena R.

HUB is the best! The plumber I had was super informative and friendly. And very communicative. He fixed my broken pipe in a jiff. Later on I need help putting my stopper back in the drain which I could not figure out to save my life. I texted him and he swung by and fixed it in 10 min! Highly recommend.

Kevin H.

Top Notch Plumbers, price was great, and they showed up on time, unlike the other company I called. John went out of his way to make sure I understood the issue and how they would fix it.

Jordan A.

Own a business in the west village and these guys rock! Totally professional and fast as hell. Definitely happy they came in and fixed my clog as soon as I called! Highly recommend!