HTA Plumbing & Mechanical

Judith M.

We just bought our home and after getting more settled, the water heater started having problems. First, it was a drip drip from the relief valve, which was plastic. Then, it became a drip drip drip over the next couple of weeks. Not good. We bought a home warranty as part of the home purchase and reached out to the provider to get support. The vendor they sent wasn't helpful, other than to let us know the water heater was not a brand they service (Rheem, which is one of the top brands) and that the plastic fitting should have been brass. We asked our realtor, Powers Real Estate, for a referral. They said HTA Plumbing is the best! We had them come out to diagnose what needed to be done, even though they were not an authorized home warranty vendor. We wanted to get the job done right.

HTA sent someone right away, and we learned more about what was going on and needed to be done. They also quoted us a great orice for installation. We contacted our home warranty provider and asked if there was a way to use them for the service. They agreed! My anxiety about using another vendor that AHS was going to send out was resolved. HTA scheduled the appointment for this past Friday, and when I called Thursday morning to ask if they could come sooner because now the water was actively draining, they got Albert out that afternoon! We now have a brand new water heater, and he also installed a water shutoff valve. He and the office team, Heather and Veronica, made this whole ordeal so much better and helped us with this major issue with such professionalism. We highly recommend them for any plumbing needs! You will be pleased with their services!

Rayner A.

HTA plumbing is a local plumbing company that I happened to run into while I was driving and saw their truck.

I made the call and was in a market for a water softener. The prices they provided to install was reasonable and far less than other companies.

What impressed me is what followed which was excellent customer service, timely, friendly and the level of attention after install.

They are a delight to work with and they care about their product and customers.

Clara V.

I strongly urge others to avoid using HTA Plumbing. We hired them to address a plumbing issue at our business, and the experience was nothing short of disturbing. The technician, Ryan Mills, showed up smelling strongly of alcohol, which was already highly unprofessional and concerning.

What made it far worse were the inappropriate and uncomfortable sexual comments he made about both my wife and daughter. This crossed every possible line of professionalism and decency. No one should have to tolerate that kind of behavior -- especially from someone entering your place of business or home.

To make matters worse, he left a huge mess behind after the job, and within hours, the issue was back -- worse than before.

Between the poor workmanship, complete lack of respect, and deeply inappropriate conduct, I would never recommend HTA Plumbing to anyone if they have service technicians like Ryan within their company!

Dr. Lei A.

Amazing company who does Not rip people off. Excellent work, service. Another company ICE Plumbing wanted $3,800 for same job! Awwwe!

Benjamin L.

Great plumbing company. From the office staff to the plumber, everything was done correctly and priced very fair.

I previously used another plumbing company, but HTA is the best, and will now get my future business.

Strong recommendation!

Jen R.

Called for broken water heater and they had a tech there within the hour. Having had bids by other companies, I can say this company was fantastic. Straight to the point, honest, and they didn't try to add on extra unnecessary items. Price was very reasonable for the service. Milo was great!

Kevin E.

They stop the immediate problem but ignore and damage done. Very costly experience in the end.

A B.

I asked them to silicone the inside of a glass shower. Easy enough for trained professionals, I assumed.

Within one month the lining was peeling off and they made every excuse as to why it wasn't their fault. They refused to make it right despite the failure of their work and/or the product they provided.

I can't recommend them at all.

Lydia H.

We were referred by two friends. Two Kohler push-button flush toilets were installed 4 years ago during the remodel. The one in the master bath had a slow leak. Pono arrived for the job. Said these were different than other toilets. Wax ring installed improperly. He replaced that and the flange and put everything back together. Did a nice job on the caulking at the base, and cleanup. Pono is efficient, professional and respectful. Thanks for the excellent work. We are adding HTA to our referral list.

Tracey R.

Don't recommend for businesses. Try to get more business sent their way. Unprofessional in my opinion.