HT Strenger Plumbing

Howard M.

I've used HT Strenger several time in the past few years. Their excellent service starts with the receptionist. They asked me some great questions so the service providers would have all the parts needed and they helped me schedule the perfect time for the service call. Brad came to my house once. Josh has been at my house several times. These guys are really good plumbers. They seem to know everything. Not only did they complete the projects, 100%, but they put up with all my questions and actually tried to make me a better homeowner. I really appreciated their willingness to explain every little project detail with me. They wasted no time. They are extremely professional.

Jim H.

We had a plumbing emergency and HT Springer was here within two hours. Mark was very efficient, diagnosed the problem within minutes, had the needed parts on his truck and our problem was solved. We would recommend this company without qualification.

The only little comment...when I asked if they took credit cards, he said yes. When I got the invoice there was a $6.48 service charge for using a credit card. I could have easily written a check and saved the amount of the service charge.

JR W.

I called up HT Strenger after a poor experience with Arrow Plumbing. If you're just using Yelp and can't tell which ones better bc they both appear to be highly ranked, let me assure you it's HT Strenger.

On the surface both appear to charge time and materials, but HT doesn't misquote you like Arrow did. They also are licensed plumbers so you have peace of mind. The dispatch or customer service has been so pleasant to work with. Once they knew I was in a hurry, and they actually moved up my appointment when someone else rescheduled. So far, they've installed toilets, fixed leaks due to an old wax ring, installed kitchen sinks/disposals, and hooked up my refrigerator. They even noticed problems that I had missed and gave me peace of mind.

Also, they put on booties before entering the home and extra towels to clean up. It's a lot of thoughtful touches that go the extra mile.

Tony J.

I called this company to replace kitchen riser water lines for the sink, in a 100 year old building in the city. These are the original galvanized steel pipes inside the walls.

Greg showed up & reviewed the job site, returning the following week with all the necessary parts. Initially everything went smoothly, replace the old steel piping with copper, but once the water was turned back on, leaks appeared. This occurred multiple times, due to the age of the old pipes.

However Greg is a true pro & he displayed his experience & expertise on this nightmare plumbing project. Every time a new leak sprung, we'd turn off the water and Greg would stare at the pipes for a few minutes, then say: Okay, here's what we have to due.

What started out as a several hour job, extended into the evening. I can't say enough about Greg's plumbing skills, especially having to tackle this project by himself! I would also add that I've worked with various plumbers at this building over 30+ years and Greg rivals them in spite of his relatively young age.

At the end of the day, I was prepared to get hit with a massive invoice, as overtime was involved, but I was quite surprised with the reasonable bill. I would highly recommend J.T. Strenger for any plumbing work!

Jennifer R.

Polite and very thorough service. I have shopped around and used other plumbing services, but Strenger really is the best.

Craig B.

I've now used this company for everything from an extensive septic repair to simply installing a toilet. They probably aren't the cheapest, but clearly the most professional and no nonsense. Their estimates and work are straightforward and fair. I'll take that anytime. Had them do work today. Brad showed up on time and was a pleasure to work with. He not only did the work but took the time to intelligently explain what was going on and provide some sound advice.

Patty M.

Very courteous, prompt, and professional service. Brad from H.T. Strenger has been to our house several times to fix plumbing issues in our 1920s house. Most recently, he fixed a leak in the overflow of our vintage tub, then told us which parts to order to replace the aging faucet/shower assembly and waste/overflow, which has been giving us problems for years. After we had the replacement parts, Brad came back and installed everything and replaced the original drum trap with a P trap, so our tub now drains properly. H.T. Strenger also sent an apprentice to help Brad at no charge to us, so the work was done more quickly than originally estimated. Our new shower and tub faucet look great, and everything is working well. Highly recommended!

Sharif N.

I've been working with plumbers for years, and I can't honestly say that I've had a 'great' experience working with any of them, that is...until I started working with HT Strenger!

David is a consummate professional. On my first day working with him he arrived on-site in Lake Forest around 8:00 am CST and I assumed he'd only be there to perform an assessment of what needed to be serviced at the property (like all the other companies/guys I've had come visit the house I'm looking to renovate over the last year or so). This was not the case at all.

David's work van was fully equipped (like a plumbing supply store on wheels), and so was his work belt.

From the moment he walked into my family's home, he started working. No complaints. No fuss. No waste-of-time here. He didn't shy away from literally any of the challenging issues that all the other plumbers who had an opportunity to earn my business did. All the other guys were full of a bunch of excuses, or reasons why they couldn't start the work, whereas David was an avid problem-solver. He claimed my job was 'easy' compared to many of the other jobs he's had to handle.

He simply fixed everything in sight, like some sort of terminator-like machine from the future. Lol. I'm still blown away by my experiences with this company and David. Like...in awe! This was my family's entire conversation at dinner the other night.

We've been wanting to de-winterize the home for a little over a year now, as the home has been winterized for over 5+ years.

David lifted his entire trade's reputation on his shoulders in such a positive light. With all the negative reputation many people often associate with plumbers, David was the exact opposite of other disappointing plumbers who would charge an arm and a leg for such mediocre, almost lazy service.

He has over 40+ years experience in the trade as a licensed plumber, and is with a plumber's union. It seems as though these guys get a bad rap because they charge quite bit for plumbing services, but let me tell you, what they charge for plumbing services is worth every penny! I believe their pricing was fairly priced, as it included materials and labor, and same day repair service.

They were even kind enough to inform me about a ""clutch club"" membership that saved us a ton of money during the course of our project, which involved a little over 10+ days to complete on/off.

They supply the materials on-site, get started with the work right away, do so...somehow in a happy mood, and answer your questions while this is all happening. You don't feel as though they're trying to pressure you into a sale or unnecessary repairs or modifications to the plumbing system, rather, you're encouraged as their customer to save money in avoiding costly nonsense considerations.

He was calm, calculating, and upbeat about the entire scope of work, and was extremely patient and pleasant to deal with.

David took his time to answer damn near a million of my questions as he was/is a wealth of knowledge for me and my family with helping us to understand the history of our property.

HT Strenger seems to be a great company and they should be honored to have David on their team. He's a superstar, and nothing seems difficult for him.

I'm looking forward to re-booking him again and again for all my projects (business & personal).

He's a great guy, and I enjoy his company and friendship above and beyond his professionalism and work ethic.

Rachel K.

Really impressed, wish I could give more than 5 stars. Called HT Strenger for a suspected blocked drain and even though not an emergency, I was able to get an appointment same day. Dave was courteous, tidy, knowledgeable and efficient. He had the issue identified within 5 minutes and had parts available for a fix. I have another plumbing issue to address and without hesitation, I will call HT Strenger again. The Yelp reviews are accurate, the expertise, customer service and price point are all impressive!!

Ginger R.

Firstly we checked five stars and we wish we could give more. We experienced a broken water line at 4:00 AM during Chicago's freezing weather also known as the vortex when much of the city was experiencing similar problems. H. T. Strenger dispatched Josh who arrived within an hour of our initial call. Unbelievable! We later learned Josh had rarely slept in the past days yet he was quietly engaging, professional and polite. He carefully and accurately diagnosed the source of the problem and had the exact tools and knowledge needed to resolve the problem quickly. Before leaving for his next emergency assignment, Josh still took the time to sweep up his work area and remove any waste he had created. Given the nature of our disastrous water leakage experience, H. T. Strenger and Josh were no less than angels sent to take care of us.
By the way, a second (different) water line broke later that same day, and H. T. Strenger said they would dispatch someone the following day. Very surprisingly within hours H. T. Strenger called back and said Josh would return around 5:00 PM. the same evening! H. T. Strenger is an amazing plumbing service. We will be loyal customers and we will always request Josh. The Millers