Horizon West Plumbing

Joseph F.

Horizon West Plumbing is the best in the business! Just had a new water heater installed and got an unbeatable price with the best service imaginable. This company has always delivered outstanding service whenever I've called them.

Eric G.

I had a great experience using Horizon West Plumbing for an urgent plumbing project. We were in the middle of a remodel and had a plumbing issue come up that John was able to come out and fix the next day. In just a few hours, John dug up our old cast iron drain and replaced it with a new one. He was very professional, straightforward, and reliable. The pricing was affordable and the service and communication were above and beyond what I'm used to when dealing with contractors. I wouldn't hesitate to call them again (but hopefully won't have to.)

Jim T.

I cannot say enough praises for HWP and the service they provided at my residence. Low water pressure was the culprit, causing multiple issues in both my bathrooms. John shut down water and removed PRV valve. Replaced with new valve and installed new shutoff valve. He also repaired both toilets, changing the fluid masters and flappers. Arrived as promised, practiced all safety procedures (COVID) and work was performed fast, efficient and to my satisfaction. John goes above and beyond, and I would highly recommend HWP for all your plumbing needs!

Linh P.

I saw the high reviews for Horizon West Plumbing after we had a full clog in our house. I realized the issue late at night so the next morning I found them. I saw on their webpage there was a webform to fill out. After filling it out it said they would be in contact in 48 hours. I then e-mailed the address on the site as a secondary contact. When I called the number said no one was available (it was early) so please e-mail. After a few more hours I called. It went straight to the message to e-mail, but I got a text saying sorry I am on the other line but I will call back or you can respond. I loved this feature so I responded with my needs asking for a call back. I never got the call back. Luckily I found another local plumber that came out and fixed our needs. I still have not received any follow up for them. I know my job was small, but I have a big job coming up in the future. Needless to say I will use the other company for that project.

Greg F.

Horizon West Plumbing is an incredible company! No job to small no job to big , they are reliable, reasonably priced, and do amazing work! Coming from NY we had no clue about hard water or soft water. John came by and educated us and gave us options. Once we decided on a water softner system they scheduled us for install the same week and have not had any issues since being completed. Very clean and professional! Thanks again guys.

James S.

Horizon West Plumbing is the perfect combination of expertise, customer service, and quality craftsmanship. We hired HWP for a complicated job for natural gas and water plumbing needs for a remodel of our 1925 home. The quality of work is evident, and not only did they perform above our expectations, they did it on time (which is a rarity these days). They helped us increase the energy efficiencies and brought our historic home into the modern age. They were instantly available to answer questions, and I trusted them from day one. It was an absolute pleasure to work with the HWP team, and I can't say enough about supporting a local family-owned business. We have already lined up more work with them and look forward to being a repeat customer. Thank you, Horizon West team for a job well done!

Ray T.

Lightning fast response from the scheduling staff and techs are knowledgeable and professional. A++ recommend!

Tom M.

John and his team came out and brought new water heaters for my father's condo and ours. They also installed new kitchen faucets and instant hot water. Everything was well done clean and there were no issues at all. I highly recommend Horizon West Plumbing

Krystal K.

Horizon West Plumbing saved the day for us when we had an emergency on Halloween! John came in very kind & knowledgeable and identified the problem almost immediately! We are so thankful and will use this company again in the future. They truly are the best!

Steve J.

John and Jacob were out today and did a fantastic job! Great customer service - including Eva, who took our call. These guys are fantastic - reasonable prices, very clean, solved our issues, and did a great job. John also answered our questions thoroughly. He is a true professional, and very personable. I highly recommend this company!