Hoover Plumbing

Karen H.

My whole house was backed up. Plumber came out took two hours but finally found the problem. After he left I noticed water was pouring outside. He broke something and had to come back to fix it. A week later my sink was still backed up. Same problem. They came out, fixed the sink, and soon as they left my toilet was messed up! They came out the next day, did a quick fix and 3 days later...same problem. I've paid them almost $400. Still no resolution. And to top it all off, they broke my faucet outside! They only received two stars because they were nice.

Amanda B.

People were very helpful and responded quickly in my emergency. However, affordable plumbing is far from affordable. The quote to replace my water heater was 400 more than two other plumbers. Check around before picking Aaffordable...

Mary Elizabeth M.

Will quickly resolved my well leak. They're a little pricey but punctual and polite.

Darcie G.

Came late, I had to remind him to come. Looked at my water heater and said it would be $1,100 for a new one ( they're around $500) then you'd think, aha that must be for installation. I asked him how much he would charge to install one I buy and his answer was $250. Hmmmm okay. So now I'm not going back to this one. I got all that wonderful advice for a mere $85 oh but wait, there's more! He left us after paying him $85 with a water heater that's got water running out of it. look at the one while he was there and then after he left. That closet was dry as a bone until mr. Wonderful appeared What service! I guess he thought I might call him back for an emergency after hours visit. Nice!

Pat H.

Simply put, in my opinion this is a very unprofessional business. For starters, I called them on a Saturday morning and left a message with their answering service. I didn't receive a call back until 4 days later. This I might add was our second attempt to reach them. The first call/message was never returned. In any event, when I spoke with the owner the only reason he gave for them not calling me back was that they had been busy. I spoke with him about getting an estimate for having a bathtub refinished. We agreed upon a date and time for him to come and look at the job. Considering that we are still in a pandemic I very cordially asked him a couple of questions relative to precautions. First, I asked if he had been vaccinated. He audibly smirked on the phone while answering """"yes"""". I then asked that he wear a mask when he came for the estimate. He then got an attitude and rudely answered """"I don't wear masks...find someone else...thank you"""". He then proceeded to hang up in my face. I realize that there are varying opinions about the pandemic, masking, and the vaccines. There is however absolutely no reason to be RUDE and DISRESPECTFUL to a potential customer. He could have expressed his views politely. Instead he chose to be an absolute JERK about it. As I said earlier he was very unprofessional. I've known some others personally that have used his services and were not pleased. I still thought that I would give him a chance and maybe see for myself. In hindsight it was for the best because it's concerning when you can't get a prompt call back. If there were to be issues this is the type of business that I suspect would be difficult to reach. PROCEED WITH CAUTION!

Terry S.

I called this this company at 11 a.m about a clogged main sewer line. I was given a quote and was told they would be out late that afternoon. I call the plumbers cell phone back about 4 and was assured that he would be out, that he was running a little behind. After 6 p.m. I became a little nervous so I called the answering service and again I was assured that if he said he would be out he would be out. 2 hours later, he stopped answering his cell phone so I called the answering service back and was told that they would page him and have him to call me. Needless to say I never heard from this company again. I had to end up calling another plumber after hours and paying the after hour service charge!!!! Affordable never called to apologize or anything!!!!!

Clarence B.

Brand new water heater will not heat - you installed Feb 2021. Oct 6, 2021 it stops working and you come out over 24 hours later and tell us we have to pay labor of $325 - we called Rheem and they said they would mail us the part for free and give us instructions on replacement. Rheem says to always buy from a reputable company like Home Depot and you are not charged labor cost for a 7 month old water heater - shame on you. Never will make such a stupid mistake of trusting Mike again - and you are a friend of a friend - shame on you.

Laura B.

Worst plumbers ever. Came out three times to fix a water heater, couldn't do so without ordering a part, which took nearly a full MONTH to arrive. Charged absurd amounts for all three visits, and then left without lighting the pilot. Use anybody else.

Mandie I.

Arrogant and unreliable . Call someone else hopefully they will show up. They seem to think that your problem isn't worth their time. I wouldn't recommend them to my worst enemy.

Holly C.

Paid to have a hose bib installed 11/12/2015 after a water line busted. Guy came out fixed the line and was going to come back after I put the siding back on. Here it is 02/15/2016 and all I have is a receipt and a blue pex line sticking out of the wall. Nope I wouldn't recommend this plumber at all. Several calls resending address still no plumber.