Hoover Plumbing

Samantha S.

Called them on a Wednesday morning for a clogged drain. I was told it would be between $95-$125 and would arrive at 4pm that day. At 4:30, I called to check what the status of their arrival was and was told they would need to reschedule for Thursday. Thursday came around, and no call no show, and no one answered their phone. This happened for Friday as well when I called again to reschedule. Eventually, someone called me on Saturday and came by that afternoon. Unable to fix it, they left the job and arrived again on Monday. It was done quickly, then, and I was charged SIX TIMES the amount quoted me with no reason for it. I had 3x the amount quoted in cash at the time. The plumber made threats to find me at my job and cause trouble (where I work came up in conversation) if I didn't pay him the remaining $300 on my payday. They left tools and supplies in my yard and Dale, the supervisor, was incredibly rude when the matter of payment arrived. Would never choose this business again.

Kim K.

Will quickly resolved my well leak. They're a little pricey but punctual and polite.

Chef E.

Arrogant and unreliable . Call someone else hopefully they will show up. They seem to think that your problem isn't worth their time. I wouldn't recommend them to my worst enemy.

Emilee H.

Simply put, in my opinion this is a very unprofessional business. For starters, I called them on a Saturday morning and left a message with their answering service. I didn't receive a call back until 4 days later. This I might add was our second attempt to reach them. The first call/message was never returned. In any event, when I spoke with the owner the only reason he gave for them not calling me back was that they had been busy. I spoke with him about getting an estimate for having a bathtub refinished. We agreed upon a date and time for him to come and look at the job. Considering that we are still in a pandemic I very cordially asked him a couple of questions relative to precautions. First, I asked if he had been vaccinated. He audibly smirked on the phone while answering """"yes"""". I then asked that he wear a mask when he came for the estimate. He then got an attitude and rudely answered """"I don't wear masks...find someone else...thank you"""". He then proceeded to hang up in my face. I realize that there are varying opinions about the pandemic, masking, and the vaccines. There is however absolutely no reason to be RUDE and DISRESPECTFUL to a potential customer. He could have expressed his views politely. Instead he chose to be an absolute JERK about it. As I said earlier he was very unprofessional. I've known some others personally that have used his services and were not pleased. I still thought that I would give him a chance and maybe see for myself. In hindsight it was for the best because it's concerning when you can't get a prompt call back. If there were to be issues this is the type of business that I suspect would be difficult to reach. PROCEED WITH CAUTION!

Sharon D.

Affordable is the WRONG word for this company. First I had a service call for holiday, ok that was fine. They did what they stated. Second day (normal workday) I Had a shower/tub repair and replace done. Took approx 2 hours. Final bill $800. I liked to have stroked out. When I called to speak with owner he wouldn't return my call's. After I harassed him with multiple calls he finally calls back and with no explanation says that's the charge. Never recommend this company. Awful Awful Awful!!!!!!

Laquitta J.

Worst plumbers ever. Came out three times to fix a water heater, couldn't do so without ordering a part, which took nearly a full MONTH to arrive. Charged absurd amounts for all three visits, and then left without lighting the pilot. Use anybody else.

D T.

People were very helpful and responded quickly in my emergency. However, affordable plumbing is far from affordable. The quote to replace my water heater was 400 more than two other plumbers. Check around before picking Aaffordable...

Francis C.

Brand new water heater will not heat - you installed Feb 2021. Oct 6, 2021 it stops working and you come out over 24 hours later and tell us we have to pay labor of $325 - we called Rheem and they said they would mail us the part for free and give us instructions on replacement. Rheem says to always buy from a reputable company like Home Depot and you are not charged labor cost for a 7 month old water heater - shame on you. Never will make such a stupid mistake of trusting Mike again - and you are a friend of a friend - shame on you.

OliveUs O.

If I could give less than 1 star I would. They snaked our plumbing and said they had it unclogged. About 2 days later we said it is still clogged and they needed to come back and fix it like they said they had. They said they were going to charge us the regular charge to come back and we said that is not right because they should stand by their work. Especially since it was just a few days ago. We made Several calls to the company and even to the owner and we got No where. The Several calls that were made to them were Never returned to us, even by the owner. They never came out to correct the incomplete job that they did. So we had to call a reputable company. I would recommend Not using this company.

Mark F.

Beware, will not follow through with their work, came out 4 times and was never fixed. I called a guy named John who NEVER returned my calls.Keep your money and call another plumbing company. Affordable Plumbing is a joke!