Hooper Plumbing & Air Conditioning

Rhett S.

The company provided excellent service they were very responsive and helpful I believe they been in business for over 50 years and there's a good reason for that

Joshua T.

I really hate to write bad reviews, however, for this particular company, I will make an exception. There are several reasons for this review... Shotty workmanship, property destruction, deception, and bullying toward elders.

I live at a rent house and the property owner (really nice older gentlemen in his 80's) hired me to remodel the bathroom. When I got to the plumbing area of the remodel, I asked the homeowner if he knew of a plumber that he would recommend. He told me that Hooper plumbing did work at his church and did a good job, so they were hired to do the small plumbing job needed for the remodel. I was installing a fiberglass shower and needed the drain pipe in the floor moved.

Hooper plumbing came to the house and told me that they would be able to do the job in 1 afternoon and told me that it was "no big deal". So, we agreed to a time and set the date.

2 Guys showed up to my house and started the work. They had tools that didn't work and had to use mine, they took several breaks, left several times to "get supplies", and had no idea what they were doing. I had to show them how to do the basic job. They destroyed the floor in the wrong place trying to find the pipe, which made fixing the floor all that much harder. I had just finished hanging drywall, which they promptly destroyed. They dropped my new 750.00 shower pan and cracked it. Once the drain was relocated, they told me that they had other jobs to finish and LEFT A GIANT HOLE IN MY SLAB. Then they informed me that it was Friday and that they would not be returning until the following Tuesday.

They finally sent 2 more people out to finish the job the following week.

They sent the landlord a $2100 invoice. My landlord contacted them to inform them that the invoice they sent was totally unreasonable, and they bullied him into paying way more than the job was worth. I informed Hooper Plumbing that if he didn't make it right that I was going to leave a bad review and the owner told me that he didn't care. So here it is.

Avoid this company at all costs!

Melinda D.

My family and I have had the good fortune of working with Hooper for a little over a decade now. Very polite, professional and responsive. Thank you again Hooper Plumbing & Air Conditioning for the years of such wonderful service!!!

Stephen W.

I've been searching for a competent, reasonably-priced plumber in the Lake Highlands area for years and I think I have finally found it in Hooper. I prefer to use local businesses if possible. I used Frymire in the past but their prices are simply outrageous and I stopped.

I made an appointment (2 hour window, very reasonable), and when the guys were running a bit late they called to let me know instead of wondering.

The plumbers were efficient and professional. They completed the work quickly and correctly the first time. Best of all, the price was very reasonable.

I am now a Hooper customer. Highly recommended.

Jonathon D.

You will not be disappointed in the service that Hooper provides. They hire good people and do not over charge. I will use Hooper from now on.

Rusty B.

This company is bar none the greatest plumbing company in Dallas. The prices are great. The plumbers are extremely knowledgeable and honest. This company strives for repeat business not get all you can once and move on to the next customer. I highly recommend Hooper Plumbing for all your plumbing needs. I wouldn't call anyone else in Dallas for my plumbing needs.

Melinda R.

Oh Yea, these are the guys to call. They have done some really difficult jobs for my family and
I trust their opinion and their work. I would give them 6 stars if I could.

Betty W.

Fabulous folks! Ultimate customer service. Have used them for years! Very accommodating! Recommend them highly !!

Lauren W.

If you want prompt, excellent service calls and reasonable pricing, Hooper is your company to call. The HVAC technicians and plumbers are polite and professional as well. I always rely on Hooper when I need the job done well. Cannot say enough positive words for them! Bravo.

Jody R.

This is the second time I have used Hooper Plumbing and was just as pleased this time as last. I had lots of little odds and ends to be fixed and Erik fixed all of them quickly and thoroughly. He was professional, on time, knowledgable and personal. I will go nowhere else for any plumbing problems in the future. Thanks!