Honey Bee Husband for Hire

Jen S.

Ana and Art are great to work with. They are both very responsive and easy to communicate with. Art does a good job and knows what he is doing.

Unfortunately I won't be calling on him again. the price I was quoted ended up being doubled. What was I to do? He had already done the work. If it was quoted as that much up front I probably would have gone with another plumber.

Fabian S.

This business is unethical, they come out to provide a solution through home warranties. Tell you they will try a solution and then, they don't even try it because the customer does not want to pay extra for other items. I was told that the snake would be used in the kitchen sink and it might work, then a few moments later he was telling me to also use the camera that's with a cost of $250 + 75 service call. I decide to decline the camera and all of the sudden they can't snake the sink. It sad these companies prey on customers, unethical, and they lied to the warranty company. I canceled my warranty company and paid them their service fee through my cancellation. It's not about the money, it's about committing to what you say and being honest. He can respond through these comments section but at the end of the day, the tech failed to follow through, commit to what he said. Tried calling in and was meet with a defensive person who again would not listen. I tried to explain to her what happened, she tried threatening on having my warranty canceled. I did that for her, companies come and go but the lasting impression you make on customers is what determines in the long run how long you survive. Anyhow, God bless them and hopefully they get ethical techs out there.

Andrea I.

Our shower was leaking and Art came right away! He replaced the valves and explained to me what happened. Very thorough and polite. It was such great service, i called again about a year later when the valve was loose again. I got the complete opposite service. They sent out a tech and i told him, I thought the cold water valve was loose again. He said no, the hot water wasnt making it to the shower bc the shower head was old and corroded and i needed to replace it. Which it wasnt but i bought a new shower head anyways and it still wouldnt get hot water to come through the shower head, i txt the lady i had originally been txting to set up a time for the tech to come, i explained to her the situation and she said she'd reach out to the tech. Nothing, so i txt again and she has not responded to my any of my txts msgs...he charged me $130 and didnt want to do anything. Lazy service.

Kris T.

I can't say enough good things about Art and Anna at Honey Bee! I had a warranty issue with my hot water heater and the nice people at Honey Bee worked hard and were very concerned about helping me as soon as possible.

Gracie C.

THE worst service company we have ever dealt with. The guy is a shyster. Very condescending attitude and so is the female office person. Lying to the manufacturer about the condition or reason for appliance failure just to make an extra buck. After reading some of the other posts on Yelp it seems this is his modus operandi. One of the posts sounds so much like what happened to us that I double checked that name thinking my husband had written it. I think if this guy keeps pushing this scheme he is going to encounter the wrong person to mess with and get reported. If enough people complain to the contractors license board, an investigation could get underway. That happened to a man who tried ripping people off, my sister was one of those people. There must have been several people that complained and the story was the same that there was an investigation and his license was revoked. He continued to work without a license and was finally taken to court. It doesn't pay to be a shyster. I have noticed that there is no in between on the reviews. It's either really bad or really good...so what does that tell you? He has either family or friends that are leaving rave reviews for him.

Jennifer J.

Friendly, honest, timely, affordable, and well done work! I can think of many adjectives to describe Art's work on our water heater replacement. I will seek them for future plumbing needs most definitely!

Vince M.

F Art. Don't give him a cent until job is 100% complete. Horrible company, horrible customer service (if that's what you want to call it), horrible craftsmanship, horrible communication, horrible person. Multiple appointments with no shows. Lies and excuses is really what you get when you hire him. Let COVID shut them down. Will not be missed!!!! Check was cashed, job left unfinished and not working. Taking to small claims.

Don't act all civil now that it's on a public thread. You just hung up on me.

Dawn W.

Worst customer service ever . Art was rude and Anna in the office would not return my calls. She said Art would put the water heater back in it's place .. however he didnt. He drove 70 miles an hour on our way to home Depot to get the replacement water heater that was warrantied through Rheem. He also proceeded to tell me that there were multiple out of code hookups on my water heater and was going to up charge me to fix them all. When I asked him to just remove and replace the water heater where he found it and that I would get my own plumber to come over and fix those things he left the water heater in the driveway in the box instead of putting it back where he took it out of. He also didn't get the same water heater I had ..I had a 12 year warranty one and he grabbed the 6 yr one. he only paid attention to detail when it looked as though he was going to make more money off of me. Bottom line don't use this company they just want to make excuses to charge you for work they were not authorized to do. The water heater had a 12-year warranty and it was 2 years into its 12 years. It had broken two times already. When he arrived he said I have the part in my truck I can just replace the part. I told him no The company said that we were entitled to a full replacement that is when he started saying that I had multiple items out of code and he was going to have to charge me to bring it up to code. So don't hire this husband Don't want to divorce immediately!

Frank M.

I have a new hot water heater which has a faulty part , I called tech support on the 5th of June and they said a certified repair plumber for reheem water heaters will contact me, honey bee did , told me they'd be out the 6th of june between 2-3 ok great 3:30 comes around I called they said he'll be there , he didn't show up until Monday the 8th looked at the water heater called tech support and said part will be here wed the 10th to call and they'll be here asap ok great , the part got here Wednesday morning I called honey bee and they told me that he just called the office and he's finishing up the job he's on , so they go and tell me he'll be here between 1-2 great I thought there has not been any updates from this plumber now it Thursday the 11th and still no call from them , I called at 8:10 this morning and no pick up they don't return your calls so I called reheem support and told them , they said if I wanted to give them one more call and if nothing then call reheem back and they'd get another out here , I'm calling the loser back for the last time at least reheem knows what kind of plumber this idiot is so what ever you decide to do , DON'T CALL HONEY BEE HUSBAND FOR HIRE IF YOU WANT SOMETHING DONE THIS CENTURY OR IF YOU WANT CALL BACKS

Sheri F.

Had a great experience with Art. He was professional, showed up on time and got us a water heater ASAP. I would recommend him and this service.