HomeWorks Plumbing Heating & Air

Chris P.

Do your research. These clowns told me it would be $18,000-20,000 to get a AC mini split system installed. I had 2 other big companies come in around $6,000-$8000.

Merga H.

I called them fir water softener issue but the moment their technician arrived he said I need to change the system i self & also I was told the water heater is also need to replaced. I was not smart enough I hire them paid $3,743 very expensive . Then I called them for furnace tune up again the technician told me it's leaking CO. He tuned off the gas and told me I must turn at my own risk. he terrorized me. Then I called another company they found ZERO issue.

i will never ever let them come back to my house. They are not honest non professional

Tracy W.

If possible, I will give them a zero. Feel taken advantage .Signed up for their their service plan. When the technician arrived, he was vulgar informed me that he had five years of school, and that's why their price was so elevated. He proceeded to call management to report to them that I was arguing with him because I asked him why is his price twice as much as other guys.

Stephanie L.

Worst experience--felt taken advantage of by the ""plumber."" We needed a minor valve replacement as outlined on an inspection report for a house sale. The report was shown to the guys that came for the appt. They quoted 500 to fix the valve, but also tried to recommend a new water heater. I said no, but had them proceed with the valve since it was required for the home sale (we wish we would have had time to just have then leave then). They replaced a perfectly functioning one, and missed the one that was leaking (likely because they were trying to up-sale the water heater!) When my husband found out what happened he called them to return, and they tried to charge another 500 to fix the actual broken one. When I confronted the guy about the scam, he argued and blamed me. Glad we said no to their ""membership"" too! I hate it when men take advantage of women in these scenarios. My husband followed up with the manager and had the 2nd charge credited back--but still an awful experience!

Katie H.

The rep that came to the house was friendly at first, until it came time to make a decision on weather or not I was going to use their service. He was extremely impatient and pressured me to make a quick decision. He quoted $3500 for a new water heater + installation.
The rep took advantage of the fact that I am a younger woman and don't know everything about water heaters. He recommended a water heater that is way too big for the house and tried to get me to replace a perfectly fine water softener. He only offered one option for a replacement and didn't mention other sizes or models that would be more efficient for the house.
Once the project was started the lead guy left without saying anything and left two people, that he had told me were in training, behind to finish the install.
My basement floor is painted with cement paint and after the installation was complete the guys left the floor all scratched and scuffed up. There were muddy prints on the floor, doors and woodwork. The final invoice made it seem like they are trying to hide something. It listed the water heater + install but only gave a final total. It didn't list how much of the total was allocated for labor and how much was allocated for the price of the water heater.
My husband called the manager after all was said and done to ask some questions and get clarification on some things. The manager was very apologetic about the carelessness of the employees and removed a small portion from the final bill. He also said that there is absolutely no reason that the house we live in should need such a large water heater and apologized that the rep made that recommendation.
Even with the apology and the small reparation I was left with a bitter feeling about this company and would not use them again.

Kris W.

Worst service I've ever experienced!!!!!
Had a disposal not working. They came out and looked at how it was wired and told me I needed a new disposal it would cost around $800. Didn't touch the disposal, didnt turn it on, just immediately told me I needed a new disposal. WRONG!!!!!! I had a friend come over, he had it fixed in 10 minutes. No new disposal needed.
THESE GUYS ARE A SCAM!!!!!!!!!

Krista T.

We wanted to get a simple plumbing project done to replace our old kitchen sink with a new one and install a garbage disposal (electrical already in place). We were quoted 1900 dollars which I thought was pretty steep to begin with but went with it because we have a new infant and didn't want to shop around for a long time introducing multiple people into our home during a pandemic.

Michael came out for our estimate and measurements and also came to do the work. He told us to purchase a sink that didn't fit and was too small for the hole in the countertops. Our only choice would be to replace the countertops since he said the larger sink would be too big. Turns out the larger sink fits our cabinets. So my husband called and spoke to the manager and we were told he would hook the new sink up without a charge. Michael shows up proceeds to argue with my husband and said he wouldn't be installing the new sink without a fee. He was extremely unprofessional.

Needless to say we will not be using this company for any future projects (being in a 1950s rambler we have quite a few projects in our future) Go with them if you want to pay 1900 dollars for an hour and a half of work and more of a headache than before you contacted them.

Abisai G.

They are scam stay away from them , always try to say you need new appliances when you don't and are very pushy I REPEAT STAY AWAY FROM THEM

Carol C.

I was very happy with Jeremy and the work that he performed, however I don't like the fact that their invoice includes services and fees that were not performed. They have an itemized list of services and 1 price, rather than breaking down the services and billing you for the work ACTUALLY completed. When I called to discuss this with someone I got ""Rich"" and as I was telling him that I didn't appreciate being charged for services that were not performed, his response was ""well then I guess we have nothing else to talk about"". RUDE AF They are without a doubt the worst price gougers and have shady business practices - I would never call them again.

Yia Y.

Super disappointed in the experience I had with Home works. Initially I had setup an appt for a Fri am cleaning and the day before the appt, I got a call that they had to change the appt because some Technician had called in. So I set another appt for the following mon for 8-10 am because things happen and I was willing to work with it. Then on Mon morning half way into the 2 hr time slot, they left a VM that they couldn't make it and wanted to schedule it for later in the week. LIke seriously! I already accommodated my schedule for the 1st re-schedule and now halfway into my 2nd appointment time slot they BAILED because they had other customers with AC issues. Guess my cleaning appointment wasn't as important and I kept getting bumped down the list. Regardless, I called them back to told them that if this is how they run their business then I would go elsewhere. THANKS for wasting my time and I will never use this company!