Homestead Comfort

Patricia K.

Being a customer for sometime and was actually brought to their business because my original oil company was bought out by them. When they first came on board I was never contacted about a yearly service to my furnace for 4 years. It was something that my last oil company that was bought out by them always made sure of. Just recently I ran out of oil and am on auto delivery and budget plan. Oh and they are over 40 cents higher than other companies. So I look at the last time I paid them and it had been over 40 days. So I wondering why if I am on auto delivery that a delivery wasn't made a few days before my month was up. So I had to call them to have them come out for a delivery because my tank was dry as the desert. They had a delivery within an hour but then told me that I wouldn't be able to get a tech out to restart the furnace until at least 7 hours later! What's the sense of getting a tank of oil if I can't run the furnace? Not very organized and the lady Barb on the phone seemed kinda clueless. Time to start researching for another company I guess. Very disappointing. I did send a message to the company. I hope I don't have to deal with the owner like one of the guys referred to as an a-- in another review I just read before putting this in. I guess there is always consumer protection at that point.

Andrew D.

My oil boiler was 30+ years old and my oil tank was older. My boiler had a crack in the top among other things. I had a number of places provide me with quotes. I ended up choosing Homestead. They were fantastic from the quote to the end of the install. Everyone was very polite. They are very experienced in what they do. They installed a new boiler, water heater, and removed all the old equipment and oil tank. Their pricing was in line with both of the other quotes I had. The guys doing the install were great. They did a fantastic job. At the end, they went over the entire system with me. They answered all my questions.

I didn't realize all the things they do. Not just heating/cooling systems. I talked to the installers about some plumbing needs I have. They took pictures and brought them back to the office. The next day, their plumbing folks came out to review and provided a quote the next day. They will be back to do those tasks.

My experience with Homestead was awesome. No need to go anywhere else.

Keith M.

They price gouge and are rude. The owner is an ass and very Confrontational. My furnace leaked as a result of poor maintenance and shotty workmanship.

Valerie P.

Todd and Josh came from Homestead to install a mini-split, after I got a thorough inspection and great price from Andrew Luginbuhl. Todd and Josh were prompt, hard-working, very courteous, cleaned up after themselves - everything anyone would want. They showed me how the system works with the remote and made sure each unit was functioning before they left. Homestead coordinator, Toni, made sure I had everything I needed to request my rebate, too. And they made an appointment for my annual cleaning for next year.

Nicholas D.

I can NOT believe that I was charged 170$ for these rude people to tell me my furnace was clogged. they were here longer to write a bill then for walking down my stairs and removing 2 tiny screws and the smoke pipe. the guy was just fn rude. you all better do you homework before call Homestead.
Ive been in the construction field for over 40 years and I can tell you when you are at the mercy of a HVAC guy they ABSOLUTELY know it.. Beware!!
But for an 17$ part I fixed it myself for what they wanted 860$
for guys that have any knowledge with mechanical things, go on the computer and everything is there on youtube to figure it ALL out

Brenda M.

Nope. Never again. Will not recommend. After contacting Homestead and paying for repair service - the HVAC guy said he could not replace the fuse because ""it was electrical issue""His visit was 5 minutes. Second call to electrician and another service visit -diagnosed and brought part with him- also 5 minutes but repaired. HVAC service person can't replace fuse???
Something doesn't seem right!

Les K.

Recently we had fiberglass insulation installed in the ceiling of our cellar by Alex from Homestead Comfort in Ellington CT. We were amazed with his efficiency and politeness and his ability to work around things we still had stored in the cellar that we thought we would have to move. We highly recommend Homestead who also installed our air conditioning and provide annual maintenance.

Amanda S.

I called Homestead after recommendation on my town forum. I wanted them to inspect our overproducing well that's been washing out our driveway. They did and gave me a really simple, cost effective option we can do on our own to help mitigate the issue a bit. They did that but also changed our water filter, inspected our softener system, tested our water and just over a week later called to review my water results and give advice or suggestions. They also emailed me my results. Not once did they try to sell me any products. Justin was so knowledgeable and very friendly. He made me feel at ease. I've had negative experience with other companies for our well locally in the past ... I'm so happy to know Homestead exists and we will use them for all our future well and water needs. Homestead has a loyal customer in us!

Justi M.

I made an appointment for a home energy audit, where they rate the efficiency of your house and seal things up and change out lightbulbs. They came out 3 years ago and I have upgraded some items and wanted an updated score, and thoughts on more updates I should do. They inspect the house to make sure it is safe and free from mold before beginning. The tech found an very small area in between the floor joists in the basement that he believed was asbestos (I don't even know if he is correct) and he refused to do any further inspection of the basement. With the recent storms and rain, the basement was the most important part to me, so I said ""ok, I want to cancel and why did you do a complete inspection last time?!""
I waited weeks for the appt, took a day off from work and gave them $50 for nothing. Never again.

Lori R.

Zero...oil delivery was contracted to start January 2019. They mistakenly filed my tank twice at the end of 2018. I asked them to match the price of my current contract or to take the oil out. They matched it but when I called in January for a delivery they declined to deliver. Although it was their mistake delivering the oil the two previous times, they said since I had them match the price they refused delivery. I paid a fee to guarantee so many gallons at a certain bnb price. So much for a contract, they wont follow through with.