Home360

Pam R.

After working with Home 360 for many years, I have to say I am disappointed in their current customer service.

Deidrick V.

Home360 took advantage of my girlfriend while I was out of town
She has a wall unit similar to the ones you find in a motel that she wanted check the guy came out told her it was bad and told her it's generally 4800 dollars to replace so when he told her 2179.00 she fell for it the unit is 750.00 online free delivery they won't return it and offered to take 200.00 off the price
By the way the unit plugs into a regular outlet it took them ten minutes and they were gone I had to give them a star but they don't deserve it

Jan T.

Do not use them for A/C work!

Used them for years and were completely satisfied so when the A/C-Heating needed replacing we used them. That was 4 years ago and we have had nothing but trouble since. The unit would literally come on around 10 a.m. and not shut off until at least 12 hours later. Home360 said the upstairs coil was not leaking (well the 1st tech said it was...the numerous others they sent out said no), yet we continuously had to get the unit coolant recharged. Called in a true A/C company before the parts warranty was up and they found at least 2 leaks in the upstairs coil. Hopefully this fix will do the trick and our new A/C will actually cool the house.

David R.

I contacted them this morning with a pipe that burst. I fully understand that we've had freezing temperatures in Baton Rouge and that plumbers are busy. BUT, I was told that it would be mid-morning before a plumber came. I took the day off from work and waited. At noon, I called and was told that they are still working through the list. At 4:00pm, I called and was told that it would be Tuesday (4 days away) before they could get someone out.

The problem here is that they lied and told me that I'd be seen that morning. No one ever contacted me. Now, I'm stuck without a plumber, and no water over the weekend.

There is no doubt that when I made the original call they knew it would be several days. But they lied, and told me they were coming within several hours.

ABSOLUTELY RUN FROM THIS COMPANY. NEVER DO BUSINESS WITH THEM. THEIR RELIABILITY IS TERRIBLE.

They have lost a long term customer over this.

David C.

Do not used this company. Waited two weeks for appointment at 11:00. Office calls and says he will be at my home by noon. He is running late. Now 12:30 and a no show. Office wants to reschedule for another two weeks away. I don't think so. Call someone else. They have nice trucks but terrible service. And no call from the office saying he's going to be late again or even an apology.

Anne W.

Ripped me off!!! I hired a plumber to fix my toilet and sink that both had a slow leak. They were 30 minutes late, and drunk. The alcohol smell was so loud, I started to ask them to leave but I still owed them $89 dollars for coming out. He changed the bulb in the tank (part cost $10 bucks), but he charged me $165.00 to do it. I said.. ""Was $155 just for labor (5 minutes), and he said yes. Then he said it would be $585 to fix the sink, I said hell no! Paid them, and asked them to leave my property. I got the sink fixed the next day by another plumber for $45 dollars. I called the office to complaint and was told a supervisor would be contacting me. That was on January 6,2017. Today is January 16,2017 and no one has not even attempted to reach out to me. Never again!!

J. A. M.

Called for an estimate and had to pay for the estimate. They replaced an existing 40 gallon residential water heater and it only cost $2,200.00. That turns out to be approximately $800.00 more than other plumbing companies. I would not refer them to anyone else.

Angie W.

These guys are great! I had an issue with the bill and it was fixed right away. The contractors are awesome and their work is awesome. We've used Home 360 since 2004 and have never had a complaint. The best thing about the company is that the diagnostic fee is waived if you decide to proceed with the job/home repair/etc. One of my favorite electricians is Charles Dawson and one of my favorite carpenters is Mario. We have always been treated fairly and respectably. Even the office personnel are terrific. I have nothing but great things to report about Home 360.

Stephanie F.

Had several areas of interior sheetrock repairs done. Wow, what a job! The repair is so well done you cannot visually see where the damage was and it looks beautiful. The craftsman cleaned the work areas and my home was left clean. I received a written estimate prior to the work and was invoiced exactly the same amount. Overall, one of many fantastic experiences with the company.

John W.

Recently, the bath room of my condo had some problem with lights on and off. I called Home 360 and had a licensed electrician to come for dignosis. I was charged $75 for the dignosis. He told me the main breaker was bad after check it. He also told it was main breaker had problem, and gave me a quote of $270 for the job which including pull permit and city inspection fee. He told me it may cost more than $1000 if it needs to chage whole panel of five meters. Later, a friend of mine came and found it was inside breaker broken and fixed it. I called Home 360 right away to cancel the appointment. The electrician told me he already pulled the permit and needs to charge me $35. I called servel licensed electricians and was told this job does not need a permit. I said i can pay the $35 fee but i need to see the receipt from city. He could not provide it. Moreover, he hold my a GE breaker which I purchsed from Lowes (I paid $40). I found that I hired a wrong company (Home360) to do the job. It has no any reputation at all. Its service is too bad to trust.