Home Therapist

Michael M.

Be careful of this A/C company, they continual find ways to charge unsuspecting homeowners numerous ways charges and still 1 1/2 years my A/C unit will not work properly! The latest they are claiming that all my froeon had been stolen from my HVAC unit and charged me $770 dollars to refill it with no proof of a theft. My homeoners association is now conducting a survey of how this ever could have happened. Legal authorities are predicting this was an inside job, waiting to hear!!!

Phil M.

I received quotes from three different companies and am so glad I chose The Therapist. The entire process from the first meeting to the final install was handled very professionally. They stayed in constant communication via text and email and when I called, an actual person answered! I needed a complete system including all new ductwork and when I was told it would be completed in less than a day, I was skeptical. They showed up exactly when they said they would and the crew was incredible. Everyone had a job to do and no one got in anyone's way. It was all finished by 3pm and they cleaned up after themselves so we didn't have to do a thing. These guys are friendly, knowledgeable and very professional, all attributes I look for in a company.

Ilian V.

Very professional in their work. They always respond to my messages and fix my AC the same day.

Kenneth B.

If I could rate this company's any lower, I would!! Total rip off!!! They quoted me $220 maintenance fee on my 1 year old A/C!! And don't expect the guys who show up at your door to speak English, you only can talk to a guy over the phone who relays how much they are gonna overcharge you!

Leonardo O.

Hands down the best AC company I've ever dealt with! I found them online 3 years ago and since then they've taken care of all our HVAC needs. This is a family owned business with strong values and an amazing service. Great prices and prompt responses. I recommend it to everyone!

Ben B.

I had an issue with the AC blower that would not shut off. I also had the wrong thermostat for my setup. They fixed all issues at a great price. I couldn't be happier! Great AC company and very friendly techs. I recommend 100%!

Sean D.

The one good thing about Richard morales the owner is he is responsive by email. I had an AC system that's about 5 years old. It was taking longer to cool so most likely drain line right? The company was requested through thumbtack and they were able to come the next day. The tune up costs $69. Now that it's said I requested a tune up on my AC system which should include cleaning a condensate line on a system. Here is the receipt Tune Ups - AC Tune Up $69.00 An A/C tune-up keeps your air conditioning system in good working order. It includes: * Inspect and sanitize the evaporator coil * Inspect and sanitize condenser coil * Inspect and flush the system's drain line * Inspect coolant levels & pressure * Check & adjust the thermostat * Inspect wiring, contacts, capacitors & relays * Inspect outdoor disconnect * Inspect condenser fan motor & blades * Inspect compressor at startup * Filter replacement included on every visit when provided by the client or at an extra cost depending on size and quantity. When completed you will receive a recommendation for any further maintenance or repair needs of your system. ** This awesome deal of a Tune-Up is directed for those units that are well kept. If the system is too dirty or in bad shape, we will recommend a more in-depth Tune-up at a higher cost. We would let you know before doing anything. The guy who did the tune up was not Richard morales who is licensed to conduct hvac service. The technician kevin must have been new because it took a while for him to supposedly do the tune up. It also took a while to """"figure out"""" what was the issue. We got this estimate after the supposed time up. System repair Lv.2 - TXV/Piston replacement TXV/ Piston replacement: - Pump down the remaining gas to the condenser. - Disconnect old and install new TXV/Piston (cost of the part not included in price). - Solder and check for leaks (if needed) - System vacuumed. - Add gas and needed (Cost of gas not included in price) System repair Lv.2 - Filter dryer replacement New Filter Dryer for condenser unit: - Pump down the gas back to the condenser unit (if any is left) - Replace Dryer Filter. - Solder and check for leaks. - Vacuum the system. - Add gas as necessary (Cost not included in this price) System repair Lv.2 - Add R410A to system R410A added to the system * This amount is an estimate, the real amount will only be shown after the job is finished. ** Adding over 2 pounds of freon, could indicate that the system has a leak. Be aware that this issue needs to be addressed or the gas will leak eventually. An hour after he left the ac no longer cools. I asked the owner to fix the issue they caused. He said I was trying to trick him into doing the maintenance they claimed. Document document document with this guy. His email """"I was there on the phone with my technician while he was doing the diagnosis. I have the habit of checking in every call that my guys do and when it gets tricky like this, they call me. The description I just gave you is what I remember from my conversation with Kavin. I have been on this field for a few years, and I have created a process to protect us against claims like this. You are not the first client nor the last one I suppose. A bad review is not going to get me to fix the issue that you are trying to trick into . My technician and I are clear in what we did. I wish the next contractor good luck. """" So guess what I put some vinegar down the drain line and 30 minutes later cooling back to normal. I don't trust this company.

Traci S.

Great job! These guys are fast, affordable and professional. I will definitely use them again!

Colin S.

I was speaking to the owner of the company and was rudely cut off and had my number blocked. Very unprofessional and extremely rude

Teddy Y.

Horrible service. Definitely don't put your trust in them. Get a second opinion. LIERS