Home Team Plumbing

Dominic W.

i will use them again. Quick response, got the job done and we are back to enjoying the weekend. Thanks Rob!

Just C.

Came to house and fixed toilet issue in LESS than 10 minutes, but charged OVER 200 dollars. This company charges way too much to come out to your home to fix Minor issues.

Isaac P.

While replacing our old concrete driveway, the bobcat damaged a sewer line. We had 7 days to repair it before pouring the concrete. Home team was there and completed the sewer repair job to our satisfaction within 48 hours. Great service. Estimate was reasonable.

Kelley R.

We had a leak coming from the tile floor in multiple places of our home. We called Home Team to find the leak. They sent a Salesman to our home and he got on our roof and put a camera in our pipe. He showed my wife pictures on his phone of what he said was a break in our """"cast iron pipe"""" and told us he could fix for $5500.00. We were extremely happy and paid up front to get on the schedule. A couple days later """"John"""" the technician came out to repair. He was confused about the location of the leak so he went up on the roof and put his camera down and said that we don't have cast iron pipes, we have ABS and there was no leak. He made sure the pipes weren't cast by knocking a 1' x 1' hole in our bathroom wall (which also cracked our exterior stucco), then went to the laundry room and did the same. Jeff, the owner came out and couldn't figure it out as well. They called HydroScout out and they determined it was a water vapor intrusion coming from the concrete slab. I made several attempts to get some of our money back to no avail. I am contacting Better Business Bureau about this Deceptive Companies Practice.

Jeff D.

Very quick response time and great service! They've helped me a couple of times and have them saved in my phone for future issues!! Highly recommend.

David P.

Tried to do a simple repair that turned into a nightmare. Wanted to replace a hose, and the entire valve snapped off the pipe at the wall. On a Sunday. Called other plumbers advertised as 24/7, and got no answer, or 'I'm booked'. Called Home Team, was told that I would get a call within an hour. Nick called about 20 minutes after my call, and was at the house less than an hour after I called. He told me the up front cost, and made sure that I understood that it would be more based on the work that needed to be done, and that the service charge would be wrapped into the total cost. Nick fixed the broken valve, and was gone around 2 hours after my first call. Nice work. I recommend Home Team, and will be calling them again for future work.

Roberta M.

They made the issue worse. Was charged for three hours of work for a 30 minute job which resulted in the plumbing leaking. Then ignored me for a day while my plumbing was continuing to leak. I had to go elsewhere to fix their incompetence. They also cracked my tile flooring during the job.

Chrystal L.

We recently had our shower done and needed help with the plumbing leaking. They had advice over the phone and the service man , who I wish I could remember his name, was wonderful. He explained everything made sure everything was done right. Most of all he was professional and I would recommend them anytime.

Ivy C.

What bullshit. The parts at Home Depot that they need to fix my toilet cost $20.95 (see attached)) and they want to charge me $320 ((!!!)) to fix my toilet. I was born at night but it certainly wasn't last night... and I'm certainly not going to pay for all your """"overhead"""" for your Worker's Compensation, vehicles and insurance, etc. Get a grip, people. You should be ashamed of yourself. Recommendation: Avoid these people like the plague.

David F.

They kindly accommodated us on a short and urgent notice but I was disappointed by the organization of the team. We called for an emergency need at my grandmother's home. The office staff didn't have any information to offer me when I called for an update. They claimed they didn't know what it would cost or when it would be done. I asked for an invoice and never got one. I received a call at 9:30am the Monday following indicating the plumber was on his way and he didn't show up until nearly 11:45am. My grandmother thought it would be done Sunday and it wasn't completed till Monday. There was an overall lack of attention to detail and the whole process was very confusing. I'm trying to help my grandmother organize and it was extremely difficult to do so with this team. They got the job done and as far as I know my grandmother has no complaints about the work.