Home Service Pros

Steven M.

I was not at all satisfied. The technician told me that my hot water heater looked old and was manufactured in 1999. We purchased this home in 2013 and subsequently replaced the hot water heater. Then he told me that the valve for the hose bib was stuck and needed to be replaced. When he left to find the outside water shut off I checked the valve and it turned with very little effort. When I showed this to him he said he was surprised. He quoted me a figure around $2300 and then said ""Let me see what I can do for you."" Then he said that he could charge me for add ons for two of the the valves instead of charging for the full replacement, then deducted the valve that was actually working, then deducted another 5% and came up with a final amount of $1476.00. If the job could be done for that amount it should have been quoted that way from the start, not quoted that way as some sort of favor to me. Just price the job with all of the adjustments at the beginning. I will be getting other estimates and going with another company

Saniyyah J.

Jimbo and Tommy are experts! I would give them twenty stars! They will work diligently to get a solution to your plumbing needs. They arrived on time and got to work immediately. They are very knowledgeable and explained the entire process to me. They made it extremely seamless. I will only call them for any plumbing issues I may encounter in the future.

Sarah K.

Needed short notice help with our kitchen plumbing and Jimbo and his team were at my home within 2 hours of my request being put in. Knowledgeable and good plumbers! Would definitely contact him again if need be.

Kate K.

Quick response on my inquiry on Yelp. An estimate was schedule the second day and the guys showed up on time. The fix of the burst pipe was done in less than two hours. A great experience

Rich T.

Great company for tankless water heater installation. I hired Trade Pros to convert my electric water heater to an electric tankless. From the moment I contacted them, I received great communication, professional, and the expect support that I was in search for. When Edgardo (specialized in tankless installs) showed up, he took his time to thoroughly explain everything and point out some things that might cause some issues. Excellent experience and will be calling them in the future for my plumbing needs.

Liz N.

Jimbo & Tommy just left our place and did a FANTASTIC job fixing our plumbing issues! Extremely professional, knowledgeable and personable!!

They wore the shoe booties to cover their shoes throughout the entire home. Explained every detail about our plumbing issues and how they were going to fix it and I truly appreciated that. It was so nice to know what we were exactly paying for. They answered every question we had in detail. The work was done in such a timely manner!

From here on out we will only call Trade Pros' Jimbo & Tommy for our plumbing needs! Seriously can't thank them enough! Highly recommend Jimbo & Tommy the team is the best!!

Trade Pros- you guys have the best 2 plumbers in the plumbing game! Don't ever lose Jimbo & Tommy!

lar d.

Not sure how a business like this has a five stars to be honest...

This was in reference to a water heater that kept tripping the circuit breaker. I initially received their information from a friend who recommended them.

I had them come out and take a look at the water heater and diagnose what was going on. This was a water heater that was approximately one year and one month old. Eduardo was the one who came out and looked at the unit. He provided an estimate to fix the issue, which what which he determine was from a leak that was coming from the hot water line. The first estimate was right around $600 being that I considered an emergency I went ahead and asked him to to fix it. Bear in mind that there was no visible water from the point where he determined there was a leak. He proceeded to making the repair. I think total it took him about an hour. After the repair, I was told that the unit was fixed and he left. A few hours later, the circuit breaker tripped again. I contacted the company back and this time I was provided two additional quotes of alternate solutions.

One of these quotes was in the thousand dollar range the other was a few hundred.
So after paying 600 this will be in addition to that. Unfortunately, total cost would have been close to three times the cost of the water heater. I contacted the company and let them know that the diagnosis and repair did not resolve the issue. They try to tell me that there were additional repairs that I did not make that could be the issue. The repairs that they mentioned that I did not accept weren't even on the second and third quote.

So out of four quotes I received. I'm wasn't sure which one was supposed to be the solution (they asked me to select the one I wanted to go with) and I don't think they knew either.

I did end up, contacting the water heater manufacture, expressing my concern about a one year old heater, needing two new heating elements and two new thermostats (from trade pro quotes) I communicated to them regarding the cost that was quoted to me, and they stated to me that the quote was significantly higher than the their standard agreed-upon labor that they typically allow for a warranty repair. They told me that I should go through an authorized repair company so that the labor would be predefined by the contract that the manufacture has with them. Needless to say the price was significantly different between there's certified repair companies and this company here.

Trade Pros continued to say no there was nothing they could other than to proceed with one of the two proposed solutions. I chose not to play this guessing game and be out of potentially thousands of dollars.

I contacted my friend who is a real estate agent and he referred me to a plumber who works for him. The plumber came out took a look at the water heater (no cost as a favor) and determined that the proposed solutions we're NOT likely the issue. He told me if I wanted to he could make those recommended repairs (by trade pros) at 1/3 their cost but he didn't believe it would fix the issue.

I told him, I just wanted it fixed. So he said, he would try what he thought it was then if that didn't fix the issue he would credit that amount to what trade pros recommend.

He tried it and fixed it. In turn, the issue was related to the wiring; which he fixed for less than $100. I had to buy the material which was less then $40 but happy to do so at that price!

Hope this helps you in making a decision for the right person to service your plumbing needs.

Claudia G.

These guys were prompt! They didn't charge me for coming to my house and giving me an estimate! They were polite, courteous, fast and friendly! Not to mention efficient and fast! I was definitely satisfied with their work and the price! I will be using them again and will definitely recommend to friends and family!!

Kurt W.

I can't say enough positive things about Trade Pros and Jimbo, the plumber that came out to our house. I called to ask for help with a foul odor coming from one of our shower drains. Brittney answered my call, heard my concerns and quickly got someone (Jimbo) out to our house. Upon exam, he quickly deduced our issue, gave a recommended fix and didn't charge us because he didn't have to clear our drain. Trade Pros has earned a customer for life, I've never had a more pleasant experience. Look no further if you want honest, knowledgeable and kind repair technicians.

Khalia B.

2 stars to account for the timeliness of the gentleman who came to do the estimate. It goes downhill from there. I absolutely cannot reasonably account for why the estimate I got from this business was 2.5x all the other estimates.

I requested an estimate for a main drain pipe replacement to include work on the bathtub drain, toilet flange and the garbage disposal. It's not a small job. I had four (4) estimates that ranged from 4,400 to 4,800. Three of the four businesses even got me that estimate within 24 hours (two gave me their estimate on site). After calling to see where their estimate was, I get an estimate via email for $10,200.

I'm not a plumber, but this seems unprofessional to the point of illegal. Four other businesses I found via Yelp- with similar positive reviews- managed to independently give me similar prices.

Edit: 2 stars down to 1 after reading Brittany's backhanded snark to my honest review. I personally saw the licenses so her argument is moot. By the way, the permits were only $300. Where is the other $4500+ her techs added that no one else did?

I'm happy with the work, thanks. I also didn't have to track any other businesses down for my FREE estimate. If you can afford to have folks track you down, cool. Best of luck to you as well with that attitude. Love and light.