Home Plumbing Heating & Cooling

Genesis P.

Very professional and helpful. The furnace looks great! Much needed improvement. Thank you Home Furniture!

Judy S.

Needed new water tank for manufactured home called to get an estimate an spoke to Amanda and explained we needed a water tank for a manufactured home as our tank was leaking and we were going to put a smaller 40 gallon tank in instead of the 60 that was leaking. She gave us an estimate and said the tech would be out on Friday. He showed up was very friendly but said he had to go back and get the right tank as the one on the truck was wrong. He continued to take the 60 gallon tank out of the house and left to get the correct tank. When he came back he stated they did not have the correct tank and they trying to locate one. When he left he said they had to get one somewhere up north and we would be without hot water until Monday.
Come Monday no phone call so after lunch called to see when our tank would be put in. Spoke to Shelly she gave us a run around so asked to speak to a manager. Andy got on the phone and stated that the total for the tank had gone up by almost $1000.00 and we said there was no way we could afford that and his comment was they did financing and he insisted that it was our fault because we did not say it was for a manufactured home which we state many times that it was for a manufactured home. What a bunch of Scam Artist. Will never recommend this outfit to anyone. This is Tuesday and we will be getting a new tank tomorrow from another company for a lesser amount of money.

Tracy W.

Poor service department. Do not have the good technicians like they used to. Bunch of young kids with very little experience.

Mariann J.

Used to be a great company. Not anymore. Do not return phone calls. Don't show up for appointments. Supposed to write estimates when they do show up, you guessed it. Never received. Will not be using them again.

Matt M.

I recently had a new furnace installed and the electrician, Wade, came out and hooked up a new power line for it. He did a great job and it looks good. He's knowledgeable, friendly, timely and does great work. Highly recommended!

Jessica C.

Terrible company to work with, they are not trustworthy . I had my furnace serviced because it was not working, someone came and told me that it needed a part to be replaced, it took them 2 days to come back and install the part, the furnace worked for 1 month and when I called back to have them go check again the owner himself told me he could not find any of his technicians willing to go back to my house, after I paid $350 for the service they were not even responsible to send someone to respond for their labor or a failing part that needed to be exchanged. I can't believe the owner himself told me I was better off calling someone else. Unbelievable . Don't hire this company for any service to your home.

Hellon N.

I brought a 600.00 mattresses set in 2017, from home appliances. Well I didn't have a problem at first. However, in 2019 I seen a leather couch and matching chair I wanted to buy. I went for a second look before I spend over 3000.00 and seen the switches didn't look right. So I decided to wait until I see what was going to happen with my defeated mattress that was visible to the eye. They took pictures. I was denied a new mattress, which made me very upset. After buying three different pieces of furniture with them and had problems with my new dresser and headboard. I decided to just beware.

Nicole M.

This is a great establishment to go through. I went through this company many of times and it is the only company I would trust to go through in Kankakee county.

Anthony W.

This is not a reliable operation. Had my A/C service and was talked into buying a priority service package that would expedite my fall service for heating. I called to schedule appointment in October, and was told next avalible was 5 weeks later. Priority? I think not. Then on scheduled date, no one showed so I counted the $99 I had paid for priority service a loss and found someone else to do it. Don't waste your money.

Cooper S.

Very helpful staff and very knowledgeable technicians! Be sure to check out their Home Care Club Agreement plan; it's save my household a lot of money with affordable maintenance and repairs including Plumbing, Electrical, AND Heating/Air conditioning