Holt Plumbing

Jackson D.

Honest, friendly service. We had a leaking outdoor hose faucet and needed to move a water heater. Holt Plumbing was the only company that gave us a fair price up front so we wouldn't have to guess how much it would cost. We checked with several contractor friends of ours and the pricing they gave us was very fair.

The technician was very friendly and super helpful. They not only fixed the leak from the old faucet but installed a new faucet in a much more convenient location.

I highly recommend their services!

Jason D.

Unbelievable to me that in 2020 this company still asked me to wait for four hours 8AM to 12:00 for a promised technician and they don't even call until 1PM.
I already missed a day of work in a time where I need to work and not even a curiously call. Never again will I call this company. I choose to do business with people who do what they say they're going to do.

Jamie M.

Received great service from Holt Plumbing. Staying in a friend's condo, I had a leak under my kitchen sink-- a call to Holt and they came the next morning, their guy was professional and efficient. Turned out it was missing some adhesive. He fixed the problem quickly and it works great. Highly recommend them!

Mike M.

Jamie with Holt Plumbing did a great job on our laboratory sink in the quality control area of our plastics manufacturing company. The sink and countertops are a special chemical, corrosion resistant material and the sink drain is a non standard size and configuration. When it failed and started to leak I called for service as I could not find the correct parts. Jamie came out evaluated the problem and agreed it was an unusual design. Although he didn't have parts available that day he continued to research the issue and returned on a later date with several options. He tried a few different things until he got a great fit and with no leaks we are back in business. I really appreciate his tenacity, professional manner, and attention to detail. Thanks Holt Plumbing! You will be my go to service provider from now on.

Clayton D.

Best experience I could've asked for!! They were extremely prompt and professional and made me feel super comfortable! Also extra points for troubleshooting the crazy electrical and plumbing setup in my very old house and installing my garbage disposal in record time! 10/10 would recommend!

Romian M.

We had a hot water leak in the slab. American Leak Detection uses sound to locate leaks. They located the leak under the slab between the laundry room and a closet on the other side of the laundry room wall. They recommended opening the floor and walls in the closet, because it would be cheaper than destroying tiles in the laundry. Holt sends the proposal, which is way over priced, and says they plan to rip up the laundry room floor. I tell them to start in the closet and they disagree and try to overcharge me for starting in the closet. I allow them to break up my laundry room floor and they can't find the leak. Once they move into the closet, they find the leak right away. They needed two guys and should have only been one. They took all day to complete the work. Then the concrete patch to refill the hike in the slab was terrible. They didn't leave a smooth surface, so I had to chip it out and re-pour to get a smooth surface ready for tiling. I never received any apology or compensation from Holt. As commented before never use this arrogant, expensive, poor customer service, slow, unprofessional company. Hiller plumbing is the way to go.

Chelsea C.

Like many of the other reviews say, don't use Holt Plumbing. We called them when our shower water flooded our washer, figured it was a clog. One of their techs confirmed there was a clog in the main line and he came out here THREE times and never fixed it. He claimed he cleared it each time yet after each visit, something was actually WORSE. Another plumbing company came out and was able to clear it and video inspect to see that it was in fact cleared. Holt's tech never had or even mentioned a way to confirm it was cleared, he never pulled anything out with his cable and just guessed that he had it. So not only did he not fix it at all each time, he made the problem significantly worse, affecting all other sinks that were previously fine. On top of that, he was unprofessional, nicked my door and cabinet, tracked mud and dirt everywhere, was more interested in socializing than doing his job, and was overall incompetent and disgruntled. He obviously didn't care about properly doing his job and put in the least amount of work/effort possible. Holt has a recording when you call that talks about their standards and handpicking their team members--so if this is the kind of tech they thoughtfully select, wow! Our experience in contrast with a different company was night and day--they offered expert advice and opinions, were professional, competent, fixed the problem and were able to confirm it was fixed through video inspection, which also gave us a helpful understanding of the health of our pipes. Holt refused even a partial refund for their lack of job completion and competency. Pass on Holt.

UPDATE 4/23: This review is being updating to reflect that David Holt reached out to me directly and apologized for this incident and is issuing a refund. While their service was a headache and unfortunate, I appreciate his personal call and how they are rectifying this incident.

Tina R.

I'm giving one star because you can't give anything less than that. Hired Holt Plumping to put a gas line into my house and they did a horrible job. They put the piping in too high on the house even after instructing them to install it lower so that it was less visible. They had to take it all down and redo the pipe and they even admitted it didn't look good and apologized for doing it that way in the first place. They drilled, or should I say attempted to drill holes in my brick exterior to secure clamps around the pipe and the pipe was still hanging off the house with broken screws in my brick (which I have pictures of). I was told by the city that the line had to be pressure tested before they would set the gas meter and the technician said he had had never heard of that and basically charged us for 8 hours of work (and they weren't at my house for 8 hours) and left us with a job not complete. We had to call the company and talked with David, who is supposedly a manager, and he sent the same guy back to my house to do the pressure test, secure the pipe to the house properly and cement in the holes that they left all over my brick. Needless-to-say, the tech could barely look at me having to come back to pressure test a line when he said he never heard of it. The pipe still remains attached with broken screws and he just smeared cement all over my brick, so now it looks worse than if they just would have left it alone. They left the site a mess...broken screws, clamps and blue pipe sealant spilt all over my aggregate sidewalk. The tech even had to ask me for a bicycle pump and the manager said he was with him when they loaded the truck with the air compressor, what a joke. The manager didn't apologize for the lack of care taken to our property or offer any sort of reimbursement for the terrible job that they did. Based on our experience, I can't recommend Holt Plumping for a gas line installation.

Bra H.

Wow, these guys are as good as their reviews. Had to do a full install on two vanities. Showed up on time, price as advertised, no horrible upselling, great advice, great work, and saved me much $ over quotes from high profile plumber$ around Nashville. I will always use them!

Jill G.

I give one star only for the courteous plumbers who showed up. I wish I could give more, but the manager seems to be running a con job there.

I received an $800 water bill AFTER they supposedly repaired the fountain. I wanted to pay them when the work was done, however, the manager (who I suspect is the owner, since I was denied phone access) said I could get an affidavit from them to take to the water company to dismiss the overcharge BUT I would have to pay Holt Plumbing first.

I paid the $1,000 for the 3 plumbers and multiple visits to ""repair"" the fountain, in order to get the affidavit, and the water company said ""Your plumber should know that we don't do that."" THEN, the next month water bill comes and it's $500 (it should be about $150). I asked the Holt Plumbing manager to come back and finish what they started at no further expense to me, and he never called me back.