Hole In One Plumbing

Darryl R.

Outstanding company! I had my foundation lifted and as a result my PVC plumbing waste line broke. The owner came out and put a camera down and showed me where it was broken. He said they'd have to tunnel a short ways under the house to make the repair. They did exactly that and im sure it was no fun as it was sleeting outside. They had to tunnel about six feet under the house.
Once the repair was made the lead guy was talking with me as his crew was back filling the dirt. He mentioned that the plumbing from the toilet was never plumbed correctly in the first place. He said he had to bust out concrete and then make a repair to the original plumbing because it was incorrectly plumbed by the original construction. I do remember hearing an air chisel for about an hour and he said "yea thats what I had to do to chip away at the concrete around the plumbing". I know it took extra time to do that and I was sure he was walking me down the garden path to "and because of that your bill is higher", but he didnt. Even with the extra work and time he didnt charge a penny more than the original quote. About $1200 for 12 hours work. A very reasonable price.

I recommended them to my father in law and he also had a great experience. They cleared his waste line of a blockage. Another company had come out and charged him twice the amount that Hole In One charged for a not so great job. He said they were incredibly helpful.

I hate plumbing issues, but love this company.

Kailey T.

This company sounds like a scam to me. I called to request a gas shut off valve installation (for gas dryer) and fixing of a leaking faucet. A young lady answered the phone made me feel like I called wrong number because she doesn't understand what I was talking about. She put me on hold two times to check with someone. Then she said they got to go and look and do estimate. I told her it is the same shut off valve that any house using gas dryer will need, nothing tricky here. So, she threw out a price which I believe a high price ($185). Then I asked if it include the leaking faucet. She said no, they have to come and look at the faucet. So, I felt a bit weird and wanted to be sure I asked if they won't charge for coming and look, correct? To my surprise, she said it is $69 for coming and look. If after that, I don't use the service, I lose my money. Now, everything got so fishy here.
Does it mean after they come and look, they decided to charge me $500 or even a thousand dollars for the leaking faucet, I still had to pay them or I lose my $69? Either way, they get their scam money.
I haven't used their service yet, but I guess I'd better not. Because the whole thing doesn't make me feel comfortable at all. Their staff doesn't sound they know what they are doing, and they set potential customers up for some scams already before they even do any service for us.
Sorry, I don't want you.

Wes R.

I'm impressed with their work and fair prices. Four guys showed up for one job. Could have easily over charged me but was honest.

Whitney K.

Is there an option for negative stars? This company is hands-down the worst I have ever dealt with. The owner did some work at a rent house for us isolating a leak. I had questions about the leak, so I returned a call from the number the plumber called me from. He said feel free to have my husband call him to answer questions too. My husband called him in the morning on his way to work and left a message with no response. The next day I text him can you please respond to my husband so we can move forward. The guy called me screaming at me how dare I blow up his personal phone?!i said- excuse me, I'm the customer trying to answer questions to schedule service! He ended up hanging up on me.not only that but now I have contacted another plumbing company who was shocked at his high quote. It was $900 more than standard pricing. All this could have been avoided by simple customer service

DeeDee B.

Very impressed with customer service from initial phone call to receiving service within 2 hours of call to professionalism of Jeffrey who handled our leak for us. Will be our new plumber!

Joe T.

Oscar and Hole-in-one are a great team to have on your side. They are very busy and sometimes scheduling them is a hassle but they usually end up having an opening that comes up and able to move your appointment up. They are thorough, knowledgeable, and honest. Can't ask for much more. Can't go wrong with them!

Thanks again guys!

R M.

Awesome company to do the work. I have had many issues with my plumbing that are never at a convenient time. When I have called they have ALWAYS been willing to go above and beyond helping get the issue fixed ASAP. Their prices can't be beat and are very fair. Employees have always been respectful and helpful, can't say enough good things about this company. Will continue to use them :)

Mark P.

This company is by far the best I've ever dealt with. I had a complex leak that most others would have attempted to get to, quit, and charged a huge bill. NOT THEM. They were determined to help me on a personal level, solved a complicated issue and were more than fair on price. I can't say enough about them. Edward and crew are the best!!

Cristi S.

I've used Hole in One Plumbing three times at my home in Sachse and once at my new home in Lucas. They have always done a great job at a great price. I will always call them first. I would give another star but the employee didn't hide his displeasure when I had to call him to let him know I was running 10 minutes late to meet him at home. My fault I know, but how many times have I waited in them... At least 4 times. Lol

Chris E.

Great job on a Sunday evening by Oscar! I appreciate their willingness to help me out in an emergency. A second guy even stopped by with extra parts.