Hofmeyer Max Plumbg Co

Barb B.

Plumber called to install shower faucet and cartridge provided by Delta.
Plumber attempted to remove the cartridge without a needle nose wrench because he had let another worker borrow his breaking the cartridge into pieces. He left and went to McCabes to purchase needle nose wrench returned with tool and you would have thought the entire wall was going to explode trying to remove the cartridge that he busted. Finished the job $150.00 labor only and faucet is still leaking he came back replaced 2nd cartridge took my new Delta cartridge said he would use at an apartment job because the o ring was split from debris from the 1st visit and said if it still leaks would have to replace everything cut the shower wall install new fittings approx $650 maybe take a little off the price since I had already paid for the 1st job.
I phoned office Kyle said the cartridge was old and sometimes this happens and would not acknowledge plumber did not use proper wrench. Spoke with owner Max Sr and asked him why would I have them complete a job that they created. Will send complaint to BBB and Attorney General.

Louise N.

Long story short, in January 2018, damange had been done to a water supply pipe to the laundry room during an appliance repair. The details of the damage are not relevant. This happened on a Friday. Hofmeyer was booked and could not get here to fix the damaged pipe until Monday. However, while it was thought that we were left with water service, due to another unknown pipe defect, we did not. We called Hofmeyer and they did what they needed to do to get a plumber here first thing on Saturday. The plumber was extremely pleasant, and efficient. (They are ALWAYS extremely pleasant and efficient.) I have had reports that they are expensive. However, we've now used them twice and I find their prices to be reasonable.

Dave H.

This ended up being a VERY disappointing ""service!""
The second technician came and ""fixed"" the toilet leak issue. He explained that the FIRST technician (a young guy) probably didn't properly prepare the floor seal for the toilet. He said ""I've got it fixed now..."" and also said he noticed our fill valve needed replaced...

About 2 weeks ago, I came into the bathroom in the morning to find ANOTHER puddle in front of the toilet! I called Hofmeyer Max (this is the THIRD TIME!) So, after ANOTHER 2 day wait, a ""more seasoned"" plumber came in with a helper. He explained how the previous 2 plumbers had ""missed the problem"" and that it appears that it wasn't the floor seal, but rather the bolts in the toilet tank were bad and water was seeping down around the bowl and ending up on the floor.
So, after the initial one-week wait for the first service call, then having to shut down my toilet to wait for the SECOND service call, and then having to call AGAIN 3 weeks later for a THIRD service call... we receive a SECOND BILL in the mail!
Note:we had PAID the first bill (over $200 for snaking the bathtub and ""FIXING"" the toilet) -- so we get ANOTHER BILL for $38 for fixing the toilet!
My wife called and talked to (Max?) He argued that we had to pay because they came out AGAIN, and the fix was different than the first 2 times they came!
My wife insisted that we had adjusted OUR schedules 3 times to accommodate Hofmeyer coming to do then REDO service work that was improperly done the first 2 times!
He said, ""I'm not going to be able to convince you that you owe us this money, so I'll go ahead and right it off. But don't EVER call us again for service!""
OH! DON'T WORRY ABOUT THAT call ever coming!
We've also let our friends who referred Max Hofmeyer to us about what has happened.
They told us that their whole family USED TO use Hofmeyer!

Joe M.

We had a major break in our sewer line in the warehouse. Originally we called Roto Rooter and they discovered it with a camera. They gave us a quote for 12,254.00 to bust up the floor and dig down four feet to repair the break. I talked to Max Hofmeyer and although he didn't give me a hard quote, he said they are usually half the price of R. Rooter. I had heard good things about their company so I gave them the job. While it took a few days longer than he estimated, the cost of the repair was less than a third of R. Rooter. I would recommend them to anybody, and I would say they are honest as the day is long because I showed them the R.Rooter quote before they started the job.

Melissa B.

This company should be reported to the Better Business Bureau.
They did work on my mother in laws condo last year. She had a pipe burst that was repaired by them. It burst again, they recharged her to repair it again. A year later they call her and tell her they have additional work to do that will cost her another 300.00 and also tell her she owes an additional 200.00 from last year!
When she began to cry when discussing this they got irritated with her and told her they would never do business with her again.
You prey on the elderly and we will be reporting you.

Jeffrey L.

We had a tenant report a stopped drain in the kitchen. This tenant is pretty handy and has been able to fix just about everything that goes wrong at the house, but this clog was beyond his reach and he was concerned that the pipes in the wall might be damaged. This plumber came highly recommended by both Angie's List and friends on Facebook separately. I left a message and someone got back to me the next day. They were out and fixed the problem that day and the bill was much better than expected. Great service at a great price. No wonder they have loyal customers.

Rhoda L.

I had work done by Hofmeyer . Excellent job. Very friendly and always on time.. Definitely would use this company
Thanks,Max and crew
Just another note had problem fixed and month later same problem. They came out fixed and no charge. Very polite people

E Y.

Called Monday after we closed on our new house, talked to Max. Told him we needed a gas line run for the dryer we were putting in, and quotes for a few other things.

He said he have someone over the next morning. Chris showed up around 10, gave us a price for the work that was about what I expected. We gave him the go-ahead, he did the work over a couple of hours.

I haven't seen the quotes for the other work, but I'm happy with the response, the work and the price so far.

Marie E.

Had a wonderful experience with Hofmeyer! We had a leak in the water pipe from the house to the street. We have watched countless neighbors have their yards dug up for similar issues, and were really worried about damage to our yard. Hofmeyer quoted us at half the price for total replacement of the pipe and used a special drill to put the pipe in through the house without digging up the yard. They took the time to dig up the grass and contain the dirt in the small patch they dug to connect the pipe. They refilled the hole, put the grass back down, and even cleaned the sidewalk. You can't even really tell they were ever here. They showed up on time and worked like crazy until it was done. So impressed with their professionalism. Highly highly recommend this company!!!!

Mj O.

Found Hofmeyer through BBB. Sent two requests for quotes a week apart. Heard nothing.
Finally called them directly and was told they were very busy and running behind and weren't taking any new customers. Bummer. Was looking forward to using them because they were referred by a friend. Looking for someone different.