Hofmeyer Max Plumbg Co

James H.

I've had two jobs done by Hofmeyer now, first replacing a faucet and second replacing our water heater. They're very friendly and professional. Their prices are a little higher than some others, but they do quality work and get the job done fast. When we needed a new water heater, Max took the time to explain the different available models, which ones they recommend, and why. When I asked for a specific, upgraded model they didn't have in stock, they were able to get it from their distributor and install the next day. They showed up right on time, got to work, and cleaned up the area when they were done. When it turned out we needed an electrical upgrade for the water heater, they were able to contact an electrician and get him out right away to finish the job at a very fair price. I am extremely happy with the quality of work. Hofmeyer's service is well worth the price paid.

Patrick C.

We stopped up our son and daughter in law's kitchen sink while babysitting. We tried the usual fixes but no go. Called Hofmeyer at 7:45 am and phone answered on 2nd ring. Promised us afternoon service and by 2 pm they were here and gone. Nice guys and super clean about not making mess. Very fair pricing, too.

Sharon H.

Water was dripping through the ceiling from a second floor shower/tub. We called Hofmeyer to help identify the source of the drip and to fix the problem. When the repairmen arrived he was very rude, condescending and incredibly unhelpful. He said the tile was installed incorrectly which is why water was dripping. He didn't even turn on the water to investigate the problem. He left after five minutes. A few days later we received a bill in the mail for $79, which we paid.

We figured out on our own that water was dripping because the shower head was not on tight enough. Water was squirting back against the wall where the spigot comes and then rolling down the inside of the wall. The plumber would have noticed this if he had simple turned on the water. A simple tightening of the shower head solved the problem.

I will NEVER call Hofmeyer again and felt is was my duty to warn anyone considering this company for plumbing work. If I could give them zeros stars I would.

Nika G.

We have been using HOFMEYER plumbing for about 20 years. We have a house that is nearly 100 years old. We've tried a few different plumbers, but HOFMEYER has been the best. From small repairs to large, they've been awesome. Fair in their pricing, and great with their work and response time. They are attentive to the needs of an old house, without taking advantage of you. They are our go to plumber. As long as they are in business, they will be our plumbers.

Joel H.

Excellent residential AND even better commercial plumbing service company. We have worked with Hoffmeyer at our commercial office building for decades and they are the best. Today for example, we had a small leak in a pipe and they rearranged their schedule to be out within 90 minutes. Incredibly knowledgeable experts and highly professional. An amazing company that we will continue to use for years to come.

Erik T.

Great service, quick and very professional, people might complain they're busy - that's because they are good. I've had a lot of plumbers work in my apt, but Jake was by far the most courteous and professional I've ever had. Even took time to install an extra faucet after fixing my drain. Super efficient A+

Mark D.

Outstanding service. The plumber arrived on time . . . was fast, friendly and efficient, and I have a hundred year old house with some of the original fittings - very cool, but parts are no longer available. So he took the time to make sure he could fix the problems, and actually retooled some parts so they would work. And the price was less than I expected by half!

Barb B.

Plumber called to install shower faucet and cartridge provided by Delta.
Plumber attempted to remove the cartridge without a needle nose wrench because he had let another worker borrow his breaking the cartridge into pieces. He left and went to McCabes to purchase needle nose wrench returned with tool and you would have thought the entire wall was going to explode trying to remove the cartridge that he busted. Finished the job $150.00 labor only and faucet is still leaking he came back replaced 2nd cartridge took my new Delta cartridge said he would use at an apartment job because the o ring was split from debris from the 1st visit and said if it still leaks would have to replace everything cut the shower wall install new fittings approx $650 maybe take a little off the price since I had already paid for the 1st job.
I phoned office Kyle said the cartridge was old and sometimes this happens and would not acknowledge plumber did not use proper wrench. Spoke with owner Max Sr and asked him why would I have them complete a job that they created. Will send complaint to BBB and Attorney General.

Louise N.

Long story short, in January 2018, damange had been done to a water supply pipe to the laundry room during an appliance repair. The details of the damage are not relevant. This happened on a Friday. Hofmeyer was booked and could not get here to fix the damaged pipe until Monday. However, while it was thought that we were left with water service, due to another unknown pipe defect, we did not. We called Hofmeyer and they did what they needed to do to get a plumber here first thing on Saturday. The plumber was extremely pleasant, and efficient. (They are ALWAYS extremely pleasant and efficient.) I have had reports that they are expensive. However, we've now used them twice and I find their prices to be reasonable.

Dave H.

This ended up being a VERY disappointing ""service!""
The second technician came and ""fixed"" the toilet leak issue. He explained that the FIRST technician (a young guy) probably didn't properly prepare the floor seal for the toilet. He said ""I've got it fixed now..."" and also said he noticed our fill valve needed replaced...

About 2 weeks ago, I came into the bathroom in the morning to find ANOTHER puddle in front of the toilet! I called Hofmeyer Max (this is the THIRD TIME!) So, after ANOTHER 2 day wait, a ""more seasoned"" plumber came in with a helper. He explained how the previous 2 plumbers had ""missed the problem"" and that it appears that it wasn't the floor seal, but rather the bolts in the toilet tank were bad and water was seeping down around the bowl and ending up on the floor.
So, after the initial one-week wait for the first service call, then having to shut down my toilet to wait for the SECOND service call, and then having to call AGAIN 3 weeks later for a THIRD service call... we receive a SECOND BILL in the mail!
Note:we had PAID the first bill (over $200 for snaking the bathtub and ""FIXING"" the toilet) -- so we get ANOTHER BILL for $38 for fixing the toilet!
My wife called and talked to (Max?) He argued that we had to pay because they came out AGAIN, and the fix was different than the first 2 times they came!
My wife insisted that we had adjusted OUR schedules 3 times to accommodate Hofmeyer coming to do then REDO service work that was improperly done the first 2 times!
He said, ""I'm not going to be able to convince you that you owe us this money, so I'll go ahead and right it off. But don't EVER call us again for service!""
OH! DON'T WORRY ABOUT THAT call ever coming!
We've also let our friends who referred Max Hofmeyer to us about what has happened.
They told us that their whole family USED TO use Hofmeyer!