Hoffmann Brothers

Adam B.

I had another plumber come in and tell me that my bathtub would never drain properly ""because of the shape of the pipes."" Odd. Two days later, the tub clogged completely and we had standing water until I decided to call another (more professional) plumber.

Hoffman Bros sent someone over within an hour of my call to them on a weekday morning. He explained very clearly what the actual problem was, and was able to fix it within about 30 minutes! He even snaked the drain after clearing the clog, and was able to answer a few questions I had about other plumbing issues. Overall, my wife and I are very happy with the service we received.

Susan F.

Showed up on time. Gave me a time and cost estimate and met the estimate. Was professional, clean, thorough, and accurate. Does it get better then that?

Colleen S.

I heard about Hoffman on the radio Andy came out to my house and was awesome my water pressure pump had quit working he spent over an hour trouble shooting and then called the manufacturer and found out I was under warranty, which I didn't know because I just bought my house last year his hard work and diligence saved me over 700 dollars I would use them for anything on my house! Andy was professional and so nice he is the man! Thank you so much for looking out for my best interests Andy should be the employee of the year!

Charles H.

Had a great experience with an emergency replacement on our water heater in our lafayette square home. Knowledgeable staff, thoroughly explained what was happening every step of the way, and a great experience. Plumber and electrician both were very helpful.

Stacy J.

My air conditioner froze up yesterday and it being Memorial Day I decided to tough it out as it was a day to remember those men and woman who have served our country and not worry about how hot my home was. I called first thing this morning to set an appointment not expecting I would get service today but hopefully soon. I called at 7:15 and got their answering service who took my information and said they would call when they opened at 8:00. It's 1:30 p.m. and still no phone call. Vogel heating and cooling answered the phone, set the appointment and will be at my house this afternoon.

Emily G.

Hoffman brothers provided amazing service! We had a worker named Jozo that was extremely detailed and went through everything he was doing to make us feel comfortable. He was the best! I would ask for him! They were on time and I felt like they actually cared about fixing our
problem the RIGHT way. I would recommend this company to everyone!

Wade C.

Hoffman installed a complete heating and cooling system on the first floor of my home. They definitely had some pre-existing obstacles to battle, but they did it with ease! The final install was very clean and professional! Brian, my sales rep, was very knowledgeable and did an excellent job answering all of my questions. He was very thorough when he went through the house to determine the work the installation crew would have to perform. Ryan and Alex, my install crew, also were very professional and courteous. They finished the install in the time they had allowed for and with zero surprises. From my end, it couldn't have gone any smoother.

Raquel E.

Absolutely ridiculous. I scheduled an appt on a Monday for today, a Friday. They gave me a window of 9am-12pm. I no longer live at this property and am in the process of selling. I took off work today with the intention of running other errands in the afternoon. At 11:50am, a rep calls me and says the plumber is going to be late. I ask how late and they say maybe 30 minutes or so. Basically, up to an hour likely. I told them to forget it. I don't have time for this nonsense. They pretty much double-booked me and then the job took longer than expected. They could've at least called earlier. You know you wouldn't have been here in the timeframe an hour ago. Completely unprofessional and inconsiderate of my time. Will not be using again.

Matthew H.

Gave an estimate for a job without understanding what would be needed. The estimate was $2,300 higher...yes, higher than the other 3 estimates we got. Which one of these is not like the other? Also said our unit was 'unrepairable' which wasn't true...it was, for significantly less. And there was sooooooo much pressure to sign like 'if you agree now, we can count your service fee toward the final cost..but only if you sign now'. Um...no. I would look elsewhere.

Kelsi C.

They came out to look at our water heater and told us it was not fixable because the broken part did not exist and we would have to have a new 4000k water heater. However this was NOT TRUE. We found the exact part needed brand specific at Grainger. On top of him lying he also broke the gas control knob and NEVER said a word and left. I would NEVER recommend this company as they are untrustworthy and the service person downright lied.