Hoffman Plumbing

Micheale M.

Had to call them out twice for minor plumbing repairs. Very courteous and prompt. The prices were reasonable.

Mer K.

I wish I could give this company a good review but I absolutely cannot and I would like to protect other people from them. There are a few things that went wrong here. People should know that

1. this company especially the owner of the company does not keep their word

2. they do not fix what they break

3. they record phone calls without consent or letting you know that the phone call is recorded which is illegal.

To get into more detail, Hoffman plumbing was supposed to replace my water heater. I had an appointment scheduled for 2:30 PM which according to the scheuler was supposed to take between 1-2 hours. At 12:28PM I received a call that they will be early (arriving 1:30) which for me wasn't that big of a deal but might be for others. They arrived at about 1:30 PM and got to work to replace my water heater. It took them over 4 hours to replace it which again is fine but might not be ok for other with a tighter schedule. During the replacement they turned of my water and gas and worked very closely to my heater. When they were done replacing my water heater they did not check if my heater worked, and it did not. They left and the temperature in my home dropped to 55 degrees. I called them in the morning and Sean came back to take a look at it. He found out that the ignition broke off which cost over $500 to fix. The owner called and said he would pay for it, a little later he called again and said he would pay for half of it, then he TEXTED that he won't pay for any of it which is very unprofessional. I do not recommend any business with this company. I know that things can break but in my opinion you have to fix what you break.

Andre W.

They were quick and responsive now their lead time is two weeks. Very disappointing. We get electrician and chiller service to come within two days but not plumbers. we dont have time for this nonsense

Cynthia H.

No one wants plumbing issues but ""IF"" you have one don't hesitate to call Hoffman Plumbing! From the first call to the actual install it was a pleasant experience. Lisa in office was very knowledgeable, understanding, Patient and kind. Richie, who installed hot water tank had respect, kindness and understanding on protecting our carpet(hot water tank is inside house) knew what he was doing! Not one drop of water on carpet! A+++ all the way to the clean up. Customer service that doesn't seem to be a priority anymore. A bonus was our new tank is made in the USA!!!
Seeing and reading all the 5 star reviews was important in making the choice on who to call.
Have told several neighbors and friends about Hoffman plumbing. Will not hesitate to call them if a plumber is needed in the future.
Once again ""Thank You"" Hoffman plumbing for your incredible customer service.

Suzie L.

Can't say enough good things about Hoffman Plumbing! They are awesome. They were prompt, explained everything they needed to do, were always on time and even went above and beyond for me. Friendly and professional!

Maureen M.

Great Service, quick response, excellent service and knowledgeable. Our problem was solved within half an hour. So glad that we found them

Jeri A.

This is the first time I have used Hoffman Plumbing. After reading their reviews I gave them a shot and was not disappointed. I will continue to use them for any future needs. . I couldn't have asked for better service. The office staff was nice to talk to. Richie our service tech was great. Due to weather he called to let us know he was running late. He did a fantastic job....I would highly recommend them.

Ryan C.

Jesse was prompt and efficient. He was friendly and explained everything that was going on. He got our water heater replaced lickety split with all new valves also. The job looks great! It's nice to have hot water again. He also explained the proper way to flush it every year to extend its life.

Kelley H.

Hoffman Plumbing did a wonderful service at my house! My house was built in the 70's so I didn't know exactly what the problem was with the water, but they stepped through everything to figure out what parts were needed, left to pick up the parts as they found the problem, told me everything that was going on as they found problems, and I had running hot water the same day!

Mark T.

I haven't had many pleasant experiences with plumbing companies until I hired Hoffman Plumbing. They're the best and I will definitely use them again. Even their rates are good. Even though they're very busy, they came to my house the same day and made a quick repair to a broken pipe fitting. I highly recommend Hoffman Plumbing. You can't go wrong with these guys.