Hodges & Sons Plumbing and Heating

Mike S.

Had an emergency busted hot water heater - quick response on a Saturday and Jamie was great. Wasn't an easy job and he handled it on his own.

John Q.

Right in the middle of the stress of storing our furniture and getting our floors refinished, our shower and sink drain pipe became clogged.
One quick phone call resulted in a rapid response and the situation was corrected.
They are the best!

Stephen T.

I called Hodges and Sons Plumbing to request a quote for installing a showerhead in the bathroom. The bathroom had a clawfoot bathtub with a hand-held showerhead, so I was even open to remodeling the bathtub partially. But, I warned the office that I didn't know how much this work would cost and may not be able to commission the work immediately.

The main office was fairly easy to contact. The office was able to schedule a plumber to inspect the bathroom. However, on the day of the appointment, the plumber had missed the appointment. The plumber called shortly after missing the appointment to explain that a previous job had a complication which delayed him. He estimated that he could be there in the late afternoon. So, I waited until later afternoon, but he still did not show up. I called the office and left voice mail about the plumber being late. The plumber finally showed up shortly after the voice mail (the plumber was already en route).

The plumber apologized for the delay and was courteous. He inspected the bathroom and took some pictures. He stated that the owner had to provide the quote and hoped to get back to us in a week.

Exactly one week later, I did not hear back from the plumber. I called the office again. The officer person apologized for the delay stating that the owner was recently out of town, but the quote order was in their system. The office person said the owner was working on several jobs and had not been in the office, but the quote order was still in their system. Another week passes, and I call the office again. The office person apologizes again, stated that I was very patient, and said they would reach out to the owner.

As of this writing, it's been 4 weeks since I called them to get a quote. I left them one voice mail at the end of the third week, and I have not heard back in the fourth week.

I suppose that if you have an immediate plumbing need, Hodges and Sons can serve you. But, it seems project work with no immediate payoff is a low priority for them.