Hockers Home Services

Suzy J.

Steven stock is such a sweet guy. Very nice and knowledgeable. He explained everything and told us wat we needed. A+!!!!!

Mark P.

This review speaks to their customer service and initial quoting; I would not pay their exorbitant rates, therefore this review does not reflect the level of their craftsmanship.

They arrived on-time. That was nice. They sent two, very young plumbers for a small, one-man job, then quoted me nearly $600 for a job that would take about one hour, at best, for replacing a pair of valves which themselves cost only $62 in total.

Nine times the price of the part to perform an hour's work, at best.

Ridiculous.

At least they left promptly after I declined their services.

P.S. I hired Huven Plumbing to do this job for $180 - A full two-thirds less than what Hockers quoted.

Edward G.

Called them to install a small vanity that I had purchased to replace a similer sized vanity in that spot. Connections were there but he had to leave and get another tail piece. Doors on vanity were not adjusted and handle on vanity was not installed. I was charged $550.76 for this work which took less than 2 hours (and included estimates for other projects, sic.)

I had also wanted him to switch out older fixtures on a tub shower. He looked at it briefly and suggested I replace the tub . I said ok (I'm open to suggestions and money is not an issue) but then he looks and says he can't do it but an outfit like Tundraland might. Duh? The plumber that I had in for recommendations before didn't see any problem switching out the faucet....and he didn't suggest pulling the tub and he DEFINITELY did not suggest using another company.

I had also wanted information on converting a third bedroom into a bathroom. He didnt volunteer the info so as he was going out the door I asked him....too expensive, he says. Lol. He lost that remodel immediately.

Thennnnnn....i received unsolicited text messages Saturday, SUNDAY, Tuesday, Wednesday ,and Friday wanting to know if I wanted to proceed. Huh? Proceed with what? I was still waiting for the RECEIPT! Requested the receipt, received the recept only to have the wrong service address on it. I texted back that despite using their services on and off over the past 20 years I would be using a different provider and to not contact me agaIn!!! Within 2 hours Hockers was calling me.

Sooo we started out with 5 stars and subtracted one for their $250 per hour charge.

Lost another star when he didn't install faucet on tub and suggested I contact another provider.

Lost another star when he started walking out the door before he had given me BASIC info about converting a third bedroom into a second bath.

Lost another star for 5 unsolicited texts before sending a receipt.

Lost another star for calling me when I very clearly asked him not to contact me again.

We're out of stars? That's too bad because I had more to say.

I own and manage multi-family properties and can use a good plumbing provider. Hockers does not meet my needs and I won't be using them.

Sasa V.

RUN!!!! STAY AWAY!!! They do not stand behind their products or their service and will ghost you instead of taking any responsibility. If you're looking somewhere reliable or affordable- this is not the place to find either one of those things!

Kyle H.

Had a pipe leaking from my kitchen sink into the basement. Service showed up found the problem and quoted 850 to repair. I agreed and paid. They replaced the pipes and then let me know there was a blockage in the pipe they couldn't fix, but they could get someone out the next day to repair. The next day a new person came and snaked the pipes. I then received a bill for an additional 350. I called and complained but they only lowered it to 250. I then came home to a really bad smell. They apparently didn't examine the pipes as they broke something while clearing the clog. I now have a hole in the wall that the invoice said would be covered, sludge all over my basement wall and floor, and a brand new completely different leaking pipe.

Benjamin P.

$200 to get a new main shutoff valve installed. Nice staff, easy booking process. Quick service and they worked directly with the city to get it shutoff to work on. Garrett, the plumber, was efficient and timely. Recommended highly.

Cindy P.

We have called Hockers for our plumbing issues for 19 years. They have always been curious, friendly and very reliable.
I had a plumbing issue yesterday and they were here today. I had a scheduling conflict today. I called them early and told the friendly ladies at the office. She got ahold of the plumber he switched his schedule to fit me in earlier.
Thank you very much for your outstanding service over the years. You want to call these people. You won't regret it.

Disciple X.

Our toilet was clogged deep in the piping. Hockers was here the next day and fixed it fast. Very friendly service and great price.

Michael W.

Excellent service, quality workmanship, fair prices and timely scheduling are reasons an excellent rating. They schedule an appointment with you on the first call. Workers show up on-time, carefully listen, are diligent and clean up any messes. We have done some remodeling and have had Hockers out several times. Would recommend to any residential customers.

Ryan C.

Just needed some water meter work done. Great value considering the work to be completed and the level of professionalism I received. I will definitely be using them for future work!