Hoboken Kitchen and Bath

Brandon L.

Buyer Beware:

We hired Tony and his team to work on our master bathroom. It turns out working with Tony has been an awful experience. At first he seemed friendly and nice, but looking back, it was just the salesman in him. Before the project started, we asked him if we spent less than what was projected, we would get our money back. He said we would (which we got in writing). Fast forward to the end of the project, he sent us our final bill and we asked him for a breakdown of all the costs to determine our potential savings. For whatever reason, he was being sketchy and would dodge our request. Obviously, he knew he spent less than what was estimated, which is why he refused to give us a breakdown. As we can see from this matter, Tony is not a man of his word. He also tried to switch the subject and accused us for being ""late"" with the payment even though he sent us the final bill weeks after the project.

He was non-existent when the project was going on and doesn't even know how the project turned out (he asked us to send him pictures). His team damaged our walls when moving stuff up and down the stairs and never offered to repair it. They also left piles of styrofoam and cardboard in our house even though the contract stated that they would throw out all of the trash. Again, they never offered to come back and pick up the trash.

Tony is a big talker, and will say anything to get you to sign with his company. Before signing a contract with him, I would make sure he gives you a detailed breakdown of all the costs and get absolutely everything in writing in the contract. He claims to use ""high-end"" items but I couldn't tell. You'll never know though, because this shady man will never provide you a breakdown anyways.

The bathroom is passable, but I would steer clear of Tony and his company. You can definitely find a better contractor than this sleazeball.

Steven L.

i was a tenant for one of the jobs Tony did. He's super weird and gave off weirdo vibes, and after seeing the results of his work, it all adds up. Definitely don't go with him, if he refers you to other sources for reviews/feedback, they're paid only sites that can filter out bad reviews.

Virginia L.

Tl;dr we paid and then Tony ghosted us and left us with an incomplete renovation. The photos are the end result.

***Now the full story if you want to read***

This was our first ever renovation project. We found HKB on Houzz and they had many great reviews, but we didn't know until after the fact that the negative reviews on Houzz do not actually get posted (as mentioned by another reviewer)!!! That's definitely misleading for the consumer, I'm surprised it doesn't violate some sort of consumer law! I will never use Houzz ever again. Now looking at the Google reviews, I think it's interesting seeing how many LIKES the 1 star reviews for HKB have gotten..

Anyhoo. SO when we were gathering quotes, Tony was super kind and most enthusiastic about the renovation that we trusted him and picked him to do the renovation for us. We needed to replace the flooring, kitchen cabinets and counter, and bathroom bathtub/vanity/toilet/tiling of our 1 bedroom apartment. At one point we went to pick some samples from Home Depot with him and he kept saying how beautiful of a renovation this is going to be and that he would treat this renovation as if it was his own place. He even held our 1 year old baby, he was just super friendly. We had no reason to doubt him at this stage.

After 3 weeks of work that he allegedly oversaw himself, he said it was complete and requested the third and final payment. Since we weren't in town, we had a friend take a look at the work and he raised issues that needed to be fixed, so we didn't feel comfortable making that final payment yet. A week later his team addressed some the issues and very poorly at that. Meanwhile, Tony is still demanding final payment and even threatened to file a mechanical lien on our property if we didn't pay. He said it was standard to make final payment while he addressed the ""punch list"" items. We thought we could trust him so we made the payment. Then Tony's project manager, Charlie, reached out to us saying he would take care of the remaining issues. We sent all of the photos (same ones attached to this review) and videos of everything that needed to be fixed. Charlie said he would go the following Tuesday.. no one showed up.. then he said someone would go on Thursday.. again no one showed up. I messaged Tony and sent him the photos.. no response. Tried reaching out to Charlie again.. no response. What I feared had come true, i.e., we were ghosted as soon as Tony received the final payment and are now left with this really bad quality renovation that we'll have to hire someone else to fix.

I just feel so disgusted thinking back at how we let this man hold our child and trusted him to do the right thing, but in the end he really screwed us over.

Pat N.

They redid our bathroom a year ago due to a water from a shower pan . A month after we saw water leak, they were called and never found the reason of this '' new '' leak. The quality is just OK. They demonstrated a lack of professionalism shocking when you work in this area.
They just want your money. They are cheap but that will cost you more. Thank Tony

Alec T.

After coming to my condo to discuss a bathroom remodel and then a second visit with a plumber, I was promised I would receive a scope of work. After following up numerous times, I NEVER HEARD BACK! I texted. I called. I left a voicemail. Even when I asked Tony if he was no longer interested in the project, giving him the option to simply reply no. Nothing... HIGHLY unprofessional! Delayed me starting my remodel by over a month as I now have to start over.

Dori G.

Think Tony's price is too good to be true? There is a reason for that.

We hired him to install all new floors after a flood in our apartment. Less than two years later all the floorboards were cracking and coming up. I even pulled a piece of floor out of my one year old's foot. We were trying to sell our unit and couldn't because of the state of the floors.

We showed Tony and he said he would fix it, but instead somehow made it even worse and in addition to being cracked and coming up, the floors were no longer level. There were huge dips right in the middle of our apartment. It is also important to note that ""fixing"" took months of no-shows and last minute excuses, despite us making ourselves available 5 days a week for over two months for the work to get done.

We had an independent inspector from the National Wood Flooring Association come do a report. This was expensive but we decided it was worth it to get to the bottom of what happened. The report is very detailed and states that Tony and his team installed the floors incorrectly both the first time, and again when they tried to fix it.

We had to give the buyer to our unit a $15,000 credit so they could get all new floors installed correctly. I regret working with Tony because we lost $15K only two years after paying to install all new floors. If I could do everything over again, I would spend more initially with a more reputable business.

Please don't get into the same situation we did by trying to save money -- you may lose in the end like we did. This was so incredibly stressful.

John P.

I definitely had a great experience with Hoboken Kitchen and Bath.

From a timing perspective, from the day I reached out to Tony to the time it took his team to complete a total renovation of 2 bathrooms, changing one bathroom door from an open in door to a pocket door, painting my kitchen cabinets and island, updating my kitchen sink and small miscellaneous projects from helping me clean up the drywall around sconces in my living room to helping me hang new mirrors, it only took 5 weeks. 2 weeks of planning and 3 weeks of work.

Unfortunately we can only post 4 pictures on Houzz, but my kitchen looks great as well.

In terms of working with Tony and his crew, we had a fantastic experience. The crew was very respectful of our home and acted very professionally with us. We felt completely safe and secure throughout the entire process.

Tony was very responsive and flexible whenever we needed to make a change. I would encourage anybody working with Tony be vocal if something doesn't seem right or isn't what you agreed to because he will be happy and quick to fix it.

In the end, the total cost came out a little bit more than we originally agreed to, but when I doubled checked on whether or not the up-charges seemed fair with a friend who is a Contractor in Bergen County, my friend not only confirmed that the charges were fair, but couldn't believe what a great deal tony gave me on the entire project.

I wouldn't hesitate to recommend Tony and his team to any of my family or friends looking to make updates in their homes.

Thank you Tony and Carlos for a fantastic remodeling experience!

Junyan X.

As the photo I added, HKB's work is definitely worthy for the price that I pay.

Three advantage:

1. Nice guide and interaction when discussion the design, no solicitation for expensive material

2. Have a good design principle. From the design Tony is experienced and can give a lot of good idea and suggestion

3. The actual work is as good as (even better) than initial described. As you can see from the picture I show (My home in Hoboken). Detailed implementation can be seen everywhere.

When a technician come to my home to install wifi, he ask me how much I paid for my kitchen. He give me a number he think that is 1.5 than the actual I paid for. The quality of HKB is very good.

Maybe because there are many people in queue asking for his help, so the total time can be a bit longer (95% will be finished in time, 5% will spread later but no harm to your daily use) As long as you discuss with Tony well for the timeline, I think it will be fine.

Lisa V.

We set out looking for a contractor and project manager to renovate the bathrooms and kitchen in our flat. We are both working professionals and needed someone we could trust and someone who was hands on.

We called Tony after reading about his company on Houzz and immediately he called back. He agreed to do the work within our budget and within our short time frame 3 months, after he agreed, he put his heart into this project and executed beautifully. For the entire time he worked he called periodically to provide updates, he found the best items I.e tiles, stone for counter top, wood for the floor etc for the finishing. He was very careful not to destroy anything in the property during the demolition of the old structure. He finished on time and most importantly delivered exactly what we wanted! I'm very happy we found Tony and his team on Houzz!!! Fantastic job guys!

Liza B.

Hoboken Kitchen and Bath was wonderful in walking me through the process of renovating my spare bedroom. They paid attention to detail and maximized the space. They worked with me on selecting colors and textures. Making sure the whole time I stayed within my budget. They also finished two days before promised! I have a pet at home and it was very important to me that they pay special attention to materials and keep the space safe for my cat. This was very important to me and they made certain that that happened. I couldn't be happier that the room is bright and wonderful just the way I envisioned it.