HIS Plumber

Anthony R.

Pros: good & kind workers, good quality Cons: not prompt, very expensive $400 for less than an hour with minimal materials

Cynthia S.

While I was away from the house on Sunday 11/20/16, one of my neighbors saw water running over the sidewalk and into the street, near where my water meter is located. The utility was summoned and found and marked where a small leak was occurring on the main supply line to my house, just about 2 feet from the meter. They turned off the water and left me a notice and marked the leak with a little flag. I chose this plumber owing to the fact that they were local and that the one existing reviewer on Yelp gave them high praise. I was not disappointed. I left a message on Sunday and spoke to someone named Adam on Monday. Adam apologetically informed me that, because of prior commitments, the soonest they could dispatch a plumber would be Tuesday between 11 AM and 2 PM. When the plumber (David) arrived on time on Tuesday he set to work immediately. I stepped away for a few moments to assist a neighbor whose house alarm was going off. When I came back, David had dug out around the leaking pipe and explained to me why it was leaking. It was mainly because of a the kind of cement used on the PVC tubing combined with the fact that the original plumber built a series of bends around a piece of wooden stake left in the ground instead of removing the debris and building more of a straight run. Over the years, because of settling and shifting the pipe was pressed against the stake and caused two of the pipe joints to work free and leak. David replaced the whole rube goldberg section of pipe fittings and short lengths with one continuous piece of flexible tubing and also replaced the piece that couples the brass pipe from the meter to the PVC that runs to the house. It took him just about an hour, including backfilling the hole and replacing the divots of sod. I am pleased with the level of service provided by this company. I believe that their rate was reasonable and fair and the plumber was very personable and professional. I would wholeheartedly recommend this business.

David B.

His plumber is the only plumber I use and highly recommend. They are locally owned and have been in business many years. That tells you something. I've watched this business grow from a one man operation to a whole team of folks. The plumber that came recently was very prompt, neat, and cleaned up after his repair. You couldn't even tell he was there. I will always use His Plumber.

Eric L.

I bought an ice machine for $420 off Amazon that I needed installed. I called HIS plumbing to install this ice machine and they ended up charging me $539 for the installation. The ice machine itself cost me $429. This transaction was totally upside down, I resent companies portraying themselves as Christian and then doing this.

Ronald K.

Most recently had these guys replace our water heater w/tankless. We've found this is def. the best contractor to use for newer technology & making the venting & appearance of the system look top notch, besides. Esp. happy w/how they improved shutoffs & other finishing details. Office consistently good to work with, too. (have lived here 30+ yrs, so we have strong grounds for comparison)

Suzanne N.

We had a bathroom pipe break on a Friday afternoon and HIS Plumber was able to fix the problem and get our water back on in just a couple hours once called. Excellent professional service.

Shawnee S.

Fantastic and trustworthy.. had a sewage line leak, came out the same day. Although they were unable to clear the clog (more on that later) they advised us to contact the city as it might be their responsibility. Turns out, they were correct. The sewage line had actually collapsed and the city has agreed to replace the pipe. They saved us a few thousand dollars by being honest and trustworthy. I will definitely use them again is for all of our plumbing needs.

B F.

Our Hot water heater was needing to be upgraded so I called David of His Plumber. Knowing it was going to be a tight fit, I called and conveyed the space issue with Hannah in the office. She had David call me directly. I sent him photos, we discussed the time involved, and he sent me an accurate quote. Caleb came out just a couple days later and installed the new hot water heater. He also went above and beyond by updating the supports with new two by fours to ensure everything was perfectly level and supported. Quality and customer service have always been top notch. We've used His Plumber for at least 15 years. -Sharon in Peacthree City.

Debbie C.

Very bad service from them today. Water heater they installed in March of 2020 quit working Christmas Eve (2 days ago). I waited and called this morning Dec 26th for a service and was told by their answering service that someone would get back to me soon with an update after confirming I would pay their $300 after hours charges. Well 7 hours and after multiple calls to them still crickets. They obviously are choosing not to work on the Holiday weekend but should have enough respect to say so or not have their answering service even answer. Very disappointed at their lack of care or concern for other peoples time. Finally, they are higher priced than most of their competitors and after the way I got treated today. I will never use them again.

Stephanie H.

SUPER helpful. Just called to get a quote as we need our entire system replaced in our new house and David was prompt in calling back, informative, and upfront about pricing. As a fellow business owner I was very impressed and we will be using them for our plumbing needs going forward.