Hillside Plumbing

Richard S.

Main takeaway from this experience: Be careful! Ask for an estimate first even if referred by someone you trust.
I called Hillside because our townhouse neighborhood uses their services sometimes. When the guy showed up, I asked him if he has done a similar job (my house is leaking) before in our neighborhood. He said ""yes,"" and when I asked for an estimate, he said ""no."" I trusted them because Hillside was referred by our neighborhood association, so I agreed to let them do the job even without an estimate.
However, the cost ended up being a big surprise. The job costed $650 - it was performed by one person in two hours, who fixed one leak without using any big machines/special tools. If the materials cost $50 (which is a significant overestimate), then the hourly rate would have been $300/hour.
Some may argue that the job should not be counted by the hour and should be itemized, but on a high level, this one leak that was fixed by one person cost $300/hour.
Again, if you don't like big surprises, ask for an estimate first even if Hillside was referred by someone you trust.

Chris G.

5 STAR!!!!!

Between myself and my family we have utilized the services of Mike and Andrew on several occasions. Always good with communications and excellent service and results.

Bottom line, superior service at a very fair price, if you like the sound of that, you will want to call them for your plumbing needs. As always, thanks guys, you are the best. Unfortunately, I'm sure I'll see you again. LOL.

Alie K.

The BEST!
We've had Hillside do some major plumbing jobs on our apartment units twice in the past few years.Today we just needed a toilet replaced and a small turn off valve behind the toilet replace as well.
Hillside sent Patrick out to do the job.
1. He was on time (4pm)
2. He was in clean attire
3. He was happy and polite
4.Extremely professional and very detail oriented.

The best part for me was his attitude! Like I said he was happy to be here working. When I had questions and or concerns they we're always answered with a genuine response of "" No Problem"" Sure, Ill check it out. It was a pleasure to work with him
Thank you HIllside!!! Job well done!!!

Alexa J.

These guys are amazing! It's hard to find a plumbing company you can trust, but these guys were amazing. Mike diagnosed the problem we were having and had a crew out the next day. They are fairly priced, on time and do excellent work.

Joann M.

I was not too thrilled with this place. I tried it beause the plumber we usually use was out of town. They were not able to get our sink unclogged but found other problems. I had no problem fixing the other issues but they charged us over $900! The estimate for the extra work was for $800 which I authorized and had no problem paying but then I was told to pay $900++! Disclosure would have been helpful to say it would be $800 then parts. They gave me $20 off(woopee). I feel ripped off. On top of that the sink was not fixed. My go to plumber came back and found a leak! I texted and they did not respond quickly. truth be told I was not calling constantly but frankly we played phone tag and I just gave up. I would go with someone else. George Bender Plumbing is the best. Dave was able to get the sinks unclogged and fixed the leak which I did not realize I had. I realize they did other work but really...not a great experience.

Scott G.

Mike and his crew are the best. I am so relived to finally find a plumbing company that I do not need to worry about being ripped off by. Its bad enough when you have an issue that needs a plumber to come out to fix and having then to worry about if this person is going to try and take advantage of me makes it even worse. They have done numerous jobs for me ranging from a kitchen copper repipe, snaking, to finding a leaky pipe in a bathroom wall. They always have the utmost professionalism and do quality work. I literally recommend them to everyone I know that is looking for a plumber.

Robert D.

Postscript: The owner Mike reached out after my review stating that someone did try to call back. He is right, I received a call at roughly 6PM on my household landline. The caller, having not listened to my voicemail, hit redial instead of calling my cell as instructed and never followed up. I do not use my landline, other than for outbound calling and Caller ID is blocked so I'm not even sure how that number was available. . . I am revising my rating based on this, Mike's effort and the fact that there seems to be a lot of satisfied customers, why I called to begin with.

Original Review: No return call after 24 hrs. . . and I still can't use the sink in my bathroom. Called Hillside because they were local. If you're too busy to return calls, hire someone to answer your phone.

Anastasia P.

Couldn't be happier! Called and got a same day appointment to install a new drain to my sink. Patrick showed up, was very nice and professional even though I was feeling under the weather. Better yet, he was half the price of another quote I got!

Zack H.

Had a leaky water heater so I gave Hillside a call this morning. They let me know they had a few appointments today but could stop by around 4-5pm. I booked the appointment and said to give me a call if they'd be early/late. I got a call around 3:30 advising me they were running a little behind but would be here between 5-6. They showed up at 5:30 and got straight to work. After assessing the situation they explained everything to me (including what looked good and what needed fixed - which is always helpful) and after replacing a hose we were in business. I appreciate that they walked me through what to look out for in the future as well.

Since they were already here and had only had to replace a short hose, they asked if I had any other issues they could take a look at for me. I have an upstairs toilet that had been running so I had them take a look. A quick shortening of a fill hose and a replaced plastic clamp and we were in business!

I would recommend Hillside to anyone looking for a quality plumber and will definitely call them again if needed.

wes n.

We had a couple issues with my Moms plumbing. Bathroom Sink got clogged with construction debris that went past the trap. Hiilside came out and cleaned it fast, super affordable too. I told the guys about another funky plumbing issue we had but told them no one was living here so no need to fix it.

2 months later, house was for sale and I didn't have time to fix the funky issue before someone bought it. I didn't think it was a big deal, but when the inspector did a report he made it sound bad. Buyer wanted $1500 to fix it. Called the boys at hillside and they were here the same day. found a difficult clog at an elbow under the house but were able to clear it with some skill with the snake for $160. Now all is well. Buyer happy, I'm happy. I told the guys they should charge more. They said they'd rather keep their customers happy and get repeat business by word of mouth. Thanks Guys