Highsmith & Daughters Plumbing

Ashley P.

Highsmith & Daughters was delightful. They have fair pricing and good service. I don't hope to have further plumbing issues, but if I do, I will definitely contact them right away.

Ning W.

Plumbing projects can be dreadful and confusing for most homeowners. Many companies may appear friendly and professional during the initial visit, but later try to take advantage by selling you fear and pressure. They exploit your vulnerability to open your wallet. I've been there and seen it all. However, I have some knowledge of plumbing and a better sense of what a reasonable quote should look like in terms of cost and quality. Highsmith & Daughters Plumbing stands out in both aspects.

After my hot water pipe burst under the slab, I had over five companies come out to provide estimates. It was pretty amusing to see how often ignorance and dishonesty are so common in the industry. Then Matthew from Highsmith & Daughters came by, answered all my questions, and shortly after the visit, provided me with a very reasonable estimate.

He's a professional and funny guy, one of the few who didn't try to sell me fear or nonsense. The project was completed quickly within one day. Even though the job turned out to be a little more complicated and required more time and effort, he stuck to the original quote and finished the job nicely.

I will not hesitate to use them for any future plumbing projects and highly recommend them to anyone in a similar situation.

Jenn N.

Highsmith & Daughters is top notch!! Friendly, professional, timely, and most importantly quality work at an incredible price!! Highsmith & Daughters is now on speed dial for ALL our plumbing needs

Stephen H.

We had a problem with our bar and laundry sinks which went from OK to totally blocked & smelling like the river Styx in just a few days. They arrived on time, figured out the problem, snaked it out, made sure nothing else was affected (laundry, kitchen, etc.) and then left everything spotless. The fumes from the sewer pipes were so bad it made you dizzy. We've used them multiple times and always found them great to work with and very honest. Can't recommend them enough.

Shailesh B.

I had a great experience with Highsmith plumbing. Matthew responded to me regularly and speedily on yelp. My technician was Trenton. He came to my house and diagnosed the problem quickly. He fixed the repair and left the house in a clean fashion. I highly recommend Highsmith plumbing.

D G.

I've now had the chance to work with this company twice -- highly recommend! Matt, Aaron and Jacob were very professional, communicative, and efficient. Thank you for the continued excellent service.

Lisa A.

This is the fourth time I've used their services. They always arrive on time, do a quality job for a fair price and leave the place as clean as when they started. I highly recommend Highsmith & Daughters Plumbing. They even come out for emergencies. They will always be my go to plumbing company!

Roy C.

My tenant called me last Friday saying the valve in the laundry room was leaking. Because I was in a conference meeting that afternoon and had a zoom meeting in the evening, I could not go to the house to take a look the problem. My tenant sounded urgent. So, I authorized the tenant to find a plumber to fix the problem and spend up to $200 on repairs. Any price above that needs my approval.

The tenant called Highsmith & Daughters Plumbing Inc. to fix the problem. Their technician came by and stopped the water leakage, just by turning off the main valve of the house. He charged me $220 for the service that day and said he needed to change the box of the valve and would not tell me how much it will cost. I told him just get the parts from the Home Depot to replace it. He told me he does not get the parts from Home Depot citing warranty issues. He kept refusing to tell me the price he would charge me for completing the job. I would not just sign a blank check to him to get the problem fixed. Also, I was an engineer who designed hydraulic systems for aircraft. I knew he was trying to rip me off. I worked with that valve myself when I lived in the house. I can easily change valves myself. Finally, he told me it will cost me about $450 to $550 but kept the fee open-ended. I sensed he kept jacking up the price, so I refused to ask him for further service.

Because my tenant told me that we need to stop the leakage; otherwise, it would flood the floor more. So, I agreed to have the technician to cap off the water pipe. Normally, in this situation, a repairman just removes a valve and use a threaded cap or solder a cap on the copper pipe to plug off the water supply line. I thought I was able to fix the leakage problem by replacing the valve the next day. However, I just found out that the technician cut off the pipe way too short and made the repair job next to impossible to fix. What made me more upset is that he took back the valves and pipes he cut off to leave the faulty practice evidence untraceable. Those parts are not his property. He should not have taken back the parts.

Do not use this company. When you have a plumbing problem, they will rush to the job site. Then they will charge you for the minimal job they do and the trip for the service. If you don't give them the job, he will try to make it worse, so it is next to impossible to fix it.

Highsmith & Daughters Plumbing Inc may not be a bad company. But if you call them for the service, you may have a technician with an immoral mind to come to service you.

Chelle B.

We had a badly leaking shower faucet and they were quick to reply and answer my questions. They were very pleasant to speak with on the phone. Matthew fixed our shower with no problem and even checked our water quality. It was fairly priced. Very professional. We would use them again.

Maria M.

I am writing this review in real-time because Highsmith & Daughters consistently impresses me with their exceptional service. When the pipe to my main water line cracked, causing water to leak everywhere, other companies would have charged me just to come over and turn off the water. Instead, Highsmith & Daughters walked me through the process of turning off my water and scheduled an appointment for the morning, helping me save money.

Thank you for always rescuing me from plumbing emergencies!