High Priority Plumbing and Services

Charles D.

The Professionals working for the Simpson Family are Fantastic and can do anything in the line of plumbing that you need. From water tank replacement, sump pump service, replacing and/or maintenance in faucets and drains you need to call 770-860-8110 whenever service is required. From N to S and E to W in Georgia High Priority will be the plumber most requested!!

April R.

I was referred to High Priority Plumbing by AHS. There service and quality of work has declined. Over the years I have had several repairs completed by this company however the most recent repair was different. Bradley the plumber was respectful, but seems overwhelmed in diagnosing and later completing the repair even when he bought another plumber to help him. Several issues were addressed; however one leak I mentioned from my tub he changed the drain, but didn't even test if it corrected the issue. And it did not, but after my experience I didn't request them to come back out because honestly I just wanted it over. I also felt pressured to go with Serclean a water mitigation company they apparently are some sort of referral service for. Even though I felt pressured I did not proceed with Serclean because of the negative reviews and BBB complaints. Too many people mentioning in the reviews the company threatened to put a lien on their property! I only take referrals from people I trust!

Sarah Ann S.

Will scam you and your insurance company! Beware, very unprofessional, dismissive, unhelpful, rude, arrogant, messy, wouldn't finish the job that was agreed to be done but still took full payment and then left. Horrible company.

Craig R.

We were assigned this one star plumber based on a request through AHS. We had a main pipe clogged. When the plumber arrived, he confirmed the line was clogged and that it wasn't covered under AHS. After showing him the contract that it was, he still claimed that he couldn't do the work because there was no cleanout or access point. After showing him the access point, he still wouldn't do the work without us signing a waiver if sewage spilled. The only way they would do the work is if we paid them $775 to remove the toilet and replace it. Lowes, which is high, only charges $318 to remove and replace a toilet. This company was clearly trying to take advantage of the homeowner. I removed the toilet myself, snaked the drain, and the problem is fixed. This company is a waste of time and money.

LaTasha A.

My expansion tank on my hot water tank burst! I was able to get a same day appointment, and the service Jon was very professional, knowledgeable, and quick. I appreciate him taking the time to explain things and being very prompt. I would definitely recommend him!

Kevin H.

I called High Priority Plumbing for service on my water heater. Although the gentlemen that came was extremely polite. He failed to remedy the problem. I would not recommend this company to anyone. The repair lasted 2 weeks. $800 for 2 weeks, I trusted them and they let me down big time. I called a reliable plumber that installed a new water heater and gave a honest assessment of the issue. Even after calling explaining that the repair only lasted two weeks they simply brushed me off, no follow up, no standing behind their work.

Fredrick C. S.

My warranty company sent High Priority Plumbing to my home to pump my septic tank. High priority sent out a nice young man to do the work, but I find out later that he has only been working there for a month. I've had my tank pumped twice and they took the time to find the tank and only dug in one spot. This particular company employee dug up my flowers and shrubs trying to locate my tank. I reached out to High Priority to see if they would replace my flowers and shrubs and they said no. Use this company at your own risk. They are not a responsible company from my experience.

Kasey J.

We had a great experience with this company. They identified the problem quickly and did not try to upsell us. They ordered good replacement parts and completed the repair with proficiency. Most importantly, the technicians were friendly and provided great customer service. I would call them again!

Sendi P.

The technician was prompt and very nice. Furnace fixes quickly. The technician was really great. I would recommend this business. They get the job done.

Mary Lee A.

We had Devin Hufstetler come out for our tankless hot water heater and he was excellent. He informed us exactly what was wrong and really helped us. I highly recommend his service!