Higdon Service Heating, Cooling, Plumbing

★★★★★ 5.0 / 5 (1)
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: 1915 State Hwy 20, Decatur, AL 35601
: (256) 351-0904
: http://higdonservice.com

Company Overview

At Higdon Service, we are not a big corporation—we proudly operate as a local business that is deeply invested in our local area. We view our customers as part of our community, and we provide family-like service.

What distinguishes us? Exceptional customer service. From the time you contact us, we ensure a top-notch experience. Our team is committed to honest communication, prompt service, and expert craftsmanship.

Choosing Higdon Service means a company that values quality work and customer satisfaction over corporate profits. Feel the distinction of working with a company that truly values you!

Thank you for trusting Higdon Service!

In 1988, Higdon Service was established with a simple mission: to provide honest, reliable heating, cooling, and plumbing services to North Alabama. After years in the industry, the founder noticed companies prioritizing profits over people. This inspired him to make a difference.

With a beat-up truck and a commitment to quality, he founded Higdon Service—taking calls, resolving issues, and fostering trust. Word spread quickly. Customers appreciated his integrity, and the business expanded. Additional talented technicians came on board, aligning with his mission of integrity and customer-centric service.

Currently, Higdon Service is recognized as a reliable leader, known for its award-winning service and a group of professionals who consistently deliver excellence. What was once a personal dream is now a business founded on trust, quality, and prioritizing people.

In 1988, I founded Higdon Service because I saw a gap for trustworthy HVAC and plumbing services in our area. Many businesses focused on profits rather than serving people, taking shortcuts and upselling rather than genuinely assisting customers. I wanted to change that.

Equipped with only a truck, a toolbox, and a promise to uphold integrity, I embarked on a mission to create a business rooted in trust, quality, and customer-centric service. News spread quickly, and before long, I had a team of dedicated professionals who shared my vision.

Currently, Higdon Service reflects my original vision—a business that prioritizes its customers. Whether heating, cooling, or plumbing, we're here to serve you with honesty and excellence, as we have done since our inception.

Business Services

  • Air duct cleaning
  • Air duct sanitization
  • Air duct filter replacement
  • Bathtub installation
  • Bathtub repair
  • Building energy audit
  • Drain installation
  • Drain repair
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Garbage disposal repair
  • Hot water recirculation pump installation
  • Hot water recirculation pump repair
  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair
  • Shower installation
  • Shower repair
  • Sink installation
  • Sink repair
  • Sump pump installation
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • Water pipe installation
  • Water pipe repair

Business Location & Hours



Mon:Open 24 hours
Tue:Open 24 hours
Wed:Open 24 hours
Thu:Open 24 hours
Fri:Open 24 hours
Sat:Open 24 hours
Sun:Open 24 hours

Recommended Customer Reviews

M B.
★★★★★

So here it is July 21, 2022 and the wife and I just made it home from a half day trip to Huntsville to find the Higdon service tech leaving my father n law's house next door. As I walk in I noticed that it was unusually warm in the house. I checked one of the vents and there is no cold air coming out. I tell the wife that our unit is out and she immediately calls Higdon that just left the father n law's house to have them come back to check our AC unit. 15 minutes after the wife calls Adam arrives to check out our AC unit. Adam was very friendly, Professional and answered all of our questions. This is the way a company should their customers. I have dealt with other AC companies like Lee Company which is the worst and most and will never ever call any of them again. The other companies charge double what Higdon charges for a service call and Higdon is 100 times more professional and friendly than any other company. There rating is 4.9 out of 5 with people speaking very highly of this company. I highly recommend this company and their service. I have sign up for their service plan which by the way is not a monthly fee. You sign up and agree to have them service your AC unit twice a year. Once in the spring and once in the Fall. If your part of the service plan you take priority over others that haven't sign up for the service. Thank you Adam and Higdon Service for helping us on this hot day. We look forward to seeing you again this fall for our end of the year service.

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