Hession Plumbing & Sewer Service

A H.

Hession Plumbing is licensed with City of Chicago and with their high level of professionalism and knowledge of city sewers, it shows. We are so glad to have found a city licensed and experienced plumber with reasonable rates and prompt availability. In our situation, we just moved into our home less than 3 weeks ago. We made an appointment for Hession Plumbing to install a clean out for the sewer line outside so that we can begin practicing good home maintenance and to have our sewer line rodded. Hession plumbing advised a clean out be installed outside because the existing system is a basin with an old access point within the house which if used to rod, would allow sewage to spill through the basement. Separately, we noticed that since we got into the house, one of the toilets would weakly flush and the other toilet would take 3 attempts in order to successfully flush. We did not mention that to Hession Plumbing as we figured that we probably just needed to take some at home measures of maintenance to resolve that and we had finally caught up in our schedule to make some attempts ourselves. Hession Plumbing arrived punctually for our appointment and while I watched, after excavating the sewer line, Hession showed me that this existing sewer line was actually broken with a foot section of pipe missing with bricks placed along the broken section (photo attached). I guess the prior owner had someone attempt a repair and when they found that it was too much for them to do, they put bricks there to prevent the broken pipe from allowing the ground to sink. The previous owner must have had someone work on the line but walked away from it, leaving a broken pipe with bricks in its place (photo of some bricks pulled out is attached).This existing system would have caused us real sewage backups in our house sooner rather than later. What we thought was a maintenance project was actually a emergency repair as the sewer essentially had already failed! This break was the cause of why our toilets were not properly flushing as the flush was discharging essentially underground in our yard with only a small amount getting to the city sewer. Hession Plumbing discovered this by exploring underground and studying the existing pipes before just putting in the clean out. In the rain, Hession Plumbing replaced the broken pipe and installed the clean out and rodded the sewer line all the way to the City sewer in the street. Hession Plumbing showed concern showed professionalism as he fixed an issue that neither they nor us had had known existed. Once the break was fixed with a new pipe, Hession Plumbing installed the clean out which allows clean, easy rodding of the line outside. Immediately after Hession Plumbing rodded the line, the toilets flushed strongly and well and the line was able to flow with so much broken pipe, debris and tree roots removed. Hession Plumbing provided some tips to best maintain the line and to manage the tree roots which would grow back in the future due to trees present on adjacent properties. We are grateful that our sewer line is no longer broken as it had essentially been spilling sewage underground in our front yard. Hession Plumbing's fees were very reasonable especially given the extra and unexpected work they encountered. Hession Plumbing treated out courteously and with respect and we highly recommend them. We are very satisfied with their services and we have decided that they will be our regular plumber.

Angela P.

Best call I ever make excellent service price was very reasonable. I strongly recommend them. Thank you for your help

Nancy B.

Need a plumber for my 72 year old mother. Joe called and he was a lifesaver. Found him through Home Advisor his prices are great and we will definitely use him again!!

Russ D.

I gave only 3 stars because I don't have anyone to compare these guys to. Got sewer line cleaned out. Toilet and shower were draining slowly. $225 for the work.

Mary M.

I called Joe at Hession plumbing because I had two toliets that were leaking from the tank. He sent someone that day to look at them. The plumber came in and was able to fix them right away. This company is very professional and there staff takes the time to listen to you and the problems your having. I will be calling on them in the future.

Timothea V.

Our gate valve to turn the water off to the house started leaking, so in order to work on it we had to have the village turn off our water. The village turned off our water at around 1:00pm and at 2:40pm my husband was still working on it. We didn't want to keep the guys from the village waiting any longer so, my husband declaired defeat and asked me to find a plumber.

I started searching for plumbers on line and saw a great review for Joe at Hession Plumbing and thought I give him a call. Then the weirdest thing happened. I actually got to talk to a plumber. I told Joe the problem and he said he was just finishing up a job and could be there in about 45 minutes. And, he was. He replaced the gate valve and turned the water back on all by around 4:30pm. He was a really great guy, with good prices! We will definately be using him again for any other plumbing problems we may have.