Hers and His Plumbing

K A.

Did our water heater replacement through Duke warranty. Great experience. Prompt service. Kept me up to date on arrival & who was coming. They did a fantastic job!! Very pleased.

Tom D.

I have not used Hers and His Plumbing, but today, one of there trucks was driving in our neighborhood , over in the wrong lane, and nearly hit me. I had to take evasive action. If their plumbing skills are anything like their driving skills, I say STAY AWAY

Mary F.

Bobbie Joe Olson of Hers & His Plumbing did an excellent job. Two plumbers before her did not properly diagnose or fix the problem, but she immediately assessed the problem and fixed it. She arrived within the scheduled time frame. She is knowledgeable and professional. I highly recommend her.

Bob H.

Would not recommend this company at all. Period. Technician was great, but office staff sucks. Last 2 consecutive visits, we were not notified Tech was running behind. Waited in excess of 2 hours each incident. When I finally called office was told their morning meeting ran over........ To top it off, Tech didn't leave invoice for me to pay, so office manager sent certified collections letter for service that wasn't even 10 days old and they had to come back and re fix........

Jim W.

Profound incompetence. I called yesterday to schedule an urgent appointment as water is leaking from a pipe and free flowing into my front yard. We made an appointment for today between 12 and 3. I made an appointment request online and over the phone. The secretary wrote my number down wrong and I sat here waiting for the plumber, who never came. Now they're telling me that they can't come until Sunday, it's Friday, and water has been gushing for more than 24 hours. This is ridiculous.

GG M.

Hers and His plumbing did a great job. They fixed my water heater & saved me alot of money. Nowadays if any thing is wrong with your water heater plumbers come out & say you need a new water heater instead of taking the time to fix the one you have; because it is simply more money for them . The greed usually takes over instead of honesty & hard work. Plumbers do not care if a new water heater is in your budget or not. So I appreciate an honest plumber like Hers & His Plumbing; who will fix the water heater you already have & save you the huge bill of buying a brand new water heater that you actually do not need yet.

Kern D.

From the initial call to completion of project this was an extremely favorable experience. The office personnel were pleasant & helpful; the Service Technician (Dante) was outstanding. We're well pleased with our new water heater & would contact this company again for service.

Andrew H.

[Technician, Service] The installation was very clean and well done, but we had a problem a few days afterwards, when all we could get was warm water. The installer returned; thought he had fixed it, but hadn't. Another technician came, but he did not fix the problem either. Finally, it is fixed. Everything is OK now. The problem was unusual, caused by a long past previous installation not noticed by the installer and the other technician, but figured out by Ed, their manager, when he came to investigate. He did an excellent job correcting it at no cost and apologized for the inconvenience. He said he would use this situation to further train his technicians who apparently weren't familiar with a situation like this.

E R.

This company is in bed with the home warranty that we have with our new home. They came out and looked at the problem and within two minutes were gone. We found the leak on our own. We are now out 100.00 dollars. This company is ripping people off left and right! Read the other reviews. Don't let them in your home.

Nathan C.

""""[Timeliness, Professionalism, Communication, Problem Resolution] Jeff was punctual, friendly, and efficient. He was a pleasure to work with. I believe Jeff is a valuable asset to Hers & His Plumbing and to Home Serve.""""