Hers and His Plumbing

Franklin C.

""""[Timeliness, Professionalism, Communication, Problem Resolution] Jeff was punctual, friendly, and efficient. He was a pleasure to work with. I believe Jeff is a valuable asset to Hers & His Plumbing and to Home Serve.""""

James G.

Dennis L. did great work on my multiple plumbing issues. They are prompt, clean, and fast. Upon his advise I'd had my septic tank pumped out prior to his repair work. What we didn't know was that some of the residual septic waste had backed up in the main line, blocking it. Al came today, and ran a power auger through the house to septic waste line. My plumbing is now the best it's been since it was new. You've got to hire this company! Jim G. Arcadia, Florida.

Victoria D.

6 stars for His and Her Plumbing. I have Duke Energy's home protection agreement When I noticed that my 16 year old hot water tank had a small leak, I contacted Duke Energy to determine next steps. They referred me to His and Her Plumbing. Making the appointment was a streamline process, the Plumber called 30 minutes prior to his arrival. He was right on time! The service was tremendous and the plumber was a young, astute professional. It's important to market companies on line and with social media. His and Her plumbing appears to put a strong focus on the people that work with them and represent their brand. Kudos

Cheryl A V.

I came to be a HERSANDHISPLUMBING customer via my HomeServe plumbing warranty. I have actually used them several times for different issues. They come when they say they will, do the work they said they would and did it well. Their technician Ed V is the person I have dealt with on a couple of occasions. He is very professional and courteous and knows his job well... I would recommend this company.

Lauren B.

Profound incompetence. I called yesterday to schedule an urgent appointment as water is leaking from a pipe and free flowing into my front yard. We made an appointment for today between 12 and 3. I made an appointment request online and over the phone. The secretary wrote my number down wrong and I sat here waiting for the plumber, who never came. Now they're telling me that they can't come until Sunday, it's Friday, and water has been gushing for more than 24 hours. This is ridiculous.

Theresa M.

Company was out 6 months ago o fix hot water tank I questioned the rust running down the side and wet marks on floor. Daniel said it was fine and just condensation. In August the tank was gushing water everywhere. Different guy came out and because I had home warranty they couldn't do anything until they got approval from warranty company. Second guy never sent in report was to what was wrong with tank. Was lied to not once but twice as to why they didn't show up. Ended up paying out of pocket so I could have Hot water. I would stay away from this company.

Kent P.

I must say, I had a vastly different experience than most of the others that have had experiences with Hers & His Plumbing. I purchased my home a little over a year ago that was build in 2009. Duke Energy talked me into purchasing a protection plan on my water heater for $7 a month and I figured it would be better safe than sorry because the tank was just over 10 years old now and it has to give out at some point. The other day, I woke up to find that my downstairs was flooded from my busted water heater. I immediately began the cleanup and shut off the water to the house as it appeared that the shutoff to the water heater was not closing all the way. I called Duke Energy and made a claim and they told me that Hers & His would contact me shortly to make an appointment. I Google searched a little on Hers & His Plumbing and I began to worry that this was going to be a nightmare after the reviews I read here on yelp. I somehow missed all the review on Google which are mostly positive. Regardless, I didn't have much of a choice so I just waited for the call. That afternoon, Steve, from Hers & His stopped by and inspected the tank. It was obvious that the tank was on its last limb and needed to be replaced. Unfortunately, he didn't have the tank we needed on his truck so he had to put an order in. He put stoppers on the pipes to the water heater so I could at least have water to the house again, even though I'd have to wait an extra day for the new tank and hot water. The next day, Steve showed up in the time window they provided and got to work. In about an hour, the tank was installed and I couldn't be happier with Duke Energy's protection plan, Hers & His Plumbing, and Steve. Great service and execution all around.

Vampire Libby H.

Hers and His plumbing did a great job. They fixed my water heater & saved me alot of money. Nowadays if any thing is wrong with your water heater plumbers come out & say you need a new water heater instead of taking the time to fix the one you have; because it is simply more money for them . The greed usually takes over instead of honesty & hard work. Plumbers do not care if a new water heater is in your budget or not. So I appreciate an honest plumber like Hers & His Plumbing; who will fix the water heater you already have & save you the huge bill of buying a brand new water heater that you actually do not need yet.

Justin C.

Timeliness, Problem Resolution, Professionalism, Communication] Great all around. Would use Aaron every time. Connected through homeserve. (Competitor I called first before remembering I had the add-on through FPL wanted $99 for first hour and then x amount thereafter. Glad they took long enough to come out that I was able to tell them forget it.)

Lori G.

American Home Sheild sent them out for my hot water heater. The plumber started to work on it right away. Said it need a part that he had in his truck. Then he showed me a small piece of silver pipe. He asked me who bumped the hot water heat. I had no idea about it being bumped. I have only lived here three month. The he said if I had relit the pilot light it would have exploded. I have never smelled gas in that room or in the house in the three months I have lived here. Then at 6:30 PM that even AHS called to tell me they would not fix the hot water heater because someone bumped the gas line an it broke. That it's not a normal wear and tear. There is a guard over the line. I will be taking the line to see how it got broke from a bump.