Herrell Plumbing

Morgan D.

A big thanks to Herrell Plumbing, specifically Tech Tim and Tom (drain cleaner expert). Same day service (I didn't ask for or expect) to have my disposal replaced and vent snaked. Tom also took extra time to modify the plumbing under the sink to raise the traps to get better gravity flow. They do business the right way. Quoted price over phone, no surprises. Other company I called wanted $39 to check it out and would not give me a price. When they showed up the price was outrageous. Herrell did great work at a fair price. I will call them first when I need repairs or new install.

Jeff Y.

Call them first. Excellent, professional, deeply knowledgeable about plumbing problems and solutions, and very fairly priced, you can't go wrong. Our 97 year old house in downtown Orlando had a drain issue that another company wouldn't even attempt to fix, short of a very expensive renovation. Herrell assessed the problem, offered a solution based upon their knowledge of old houses and it fixed our problem. They were friendly, concerned about us and our home (a rarity now a days), and proud of their work. And that's something unbelievable in today's """"just in it for buck"""" companies. If you don't call them first, call them last. You'll be very happy you did!

Peter J.

I am very satisfied with Herrell Plumbing! The plumber who came to my house was very professional and personable. He quickly identified this issue, repaired it, and did not leave a mess. It was less than two hours from the time I called Herrell Plumbing to the time they arrived at my house for the job. Highly recommended!

Perte G.

What an honest and legitimate company! We had an emergency pipe repair on the main pipe coming into the house. They came same day and fixed it quickly. I asked him to look at our toilets (since we were experiencing high water bills )if he had time and he noticed that all the seals were bad, replaced them and fixed some other work that was poorly done by the previous plumbers. I highly recommend Herrell and will be a customer for life. Appreciate the honesty of our Plumber.

Sean D.

owner in the comment is claiming they have no record of this, but I am updating the post with the picture that shows I was charged 275 on my Chase credit card

J S.

Bobby arrived at my home promptly at 7:59 AM today. After inspecting my leak, he explained to me what he would need to do to fix it and the price. Half of the back flow pipe was rusted at the location of the leak. Bobby was very professional and courteous, not at all like the technicians at Tropical Plumbing who completed the installation. I will definitely call Herrell Plumbing in the future if I need a plumber.

Stephanie W.

This company is honest, on time and provided the service we needed quickly and professional. I had called to schedule an appointment for a clogged pipe from our bathroom. I called on Wednesday and they arrived ON TIME on Thursday! He was here for about 1 hour and he used a camera to find the clog, flushed the clog and then removed the hardened build up you find in pipes over time. He was very patient with me as I watched him and asked questions so I could learn more about the """"health"""" of our pipes. I will use them again and refer my neighbors to this company as they were honest, on time and did a great job! A previous plumbing service tried to sell us on a service of $2,500 that we found out we do not need once Herrell was able to fix the issue.

Chelsea G.

Less than two hours after emailing the company for an appointment, a technician was at my home replacing the hot water heater. The technician was professional and competent. He offered to do a patch that would have cost less, but my heater was 14 years old, and I figured that it probably didn't have much life left in it anyway. And yes, I could have bought the heater from HD (or elsewhere) and installed it myself, but I never would have done as good a job with the installation as this fella. Top notch.

Mark E.

I needed natural gas work done and Herrell was recommended. I called and told the girl answering the phone what I needed and said she would have to speak with her service manager in order to schedule an appointment. She said she would call back. She didn't. I learned from a neighbor that 2 days later a plumber showed up at my house without an appointment wanting to do the work. Of course he couldn't because I wasn't there. I called back spoke to another girl (perhaps the same one, who knows) told her about the guy showing up unannounced, and once again said she would have to speak to her service manager and call me back. Again, she never did. The next day I called Westbrook, and they came and did the work when they promised, in a very professional manner. I would never use or recommend Herrell again and would highly recommend Westbrook.

Jonathan M.

Have had two after hours plumbing incidents in a house we bought within a short period of time. Both times Herrell Plumbing called us back within 15 minutes . One emergency ( broken bath pipe at 9pm) we were able to solve ourselves. The other ( a back up) was taken care of quickly and for the amount estimated on the phone. Here's what you'll like: they answer their phone, they come when they say they are going to come, they call when they are on their way, they are professional, they do a good job. The regular hours staff even checked back in with us the morning following our burst bathroom pipe to make sure all was well. Seriously, I'm a fan.