Herrell Plumbing

Bonnie B.

I was able reach Herrell and leave a message on their emergency line about 10:00 p.m. Someone actually called me back within 30 minutes! After explaining the problem (water heater quit and caused a flood from 2nd floor) and letting them know our water had been turned off, they said they would have their front office call the next day. They advised it could wait until morning if we could live without the water. They called promptly the next morning and were able to get a licensed plumber to the house that afternoon. He efficiently replaced the water heater and we were done! Less than 24 hours from the initial flood. Maybe there would have been a savings if it had been a proactive replacement and there was time to shop around, but having the response and excellent service they provided? Priceless.

Richard G.

Excellent service all the way around. From first call to final installation of new water heater. Bobby was an excellent technician. Second time I've used Herrell and will continue to use if needed.

Joshua G.

owner in the comment is claiming they have no record of this, but I am updating the post with the picture that shows I was charged 275 on my Chase credit card

David C.

On a Saturday I had my pipe behind the wall next to my water heater start leaking. It was very obvious where it was leaking from as the dry wall was discolored from being moist. I called Harrell Plumbing and told them this information. The man on the phone said it would be $250 to fix the pipe. I was very happy he came out within an hour of my call. He had the leak fix pretty quick and I was happy with the service. But then he gave me the bill and said I had to pay him cash or check and now it was $325. I asked why he said because he had to reach a bit behind the heater to get to the leak. Then when I asked him if he was going to leave the bug hole in the wall he said yes. Then said I would have to call on Monday to get someone else to come and fix it for extra money. Obviously at this point I felt scammed because this happened to happen on a Saturday. This review would h e been 5 stars but now.....

Janke F.

Incredible service! The receptionist was extremely friendly. I had a plumber to my house within an hour. They were quick, polite and efficient. Pricing was great as well. No complaints whatsoever.

Somewhere I.

This company is honest, on time and provided the service we needed quickly and professional. I had called to schedule an appointment for a clogged pipe from our bathroom. I called on Wednesday and they arrived ON TIME on Thursday! He was here for about 1 hour and he used a camera to find the clog, flushed the clog and then removed the hardened build up you find in pipes over time. He was very patient with me as I watched him and asked questions so I could learn more about the """"health"""" of our pipes. I will use them again and refer my neighbors to this company as they were honest, on time and did a great job! A previous plumbing service tried to sell us on a service of $2,500 that we found out we do not need once Herrell was able to fix the issue.

Marius C.

Prompt, professional, and very knowledgable. Had a very informative appointment with a true gent! Once the problem was pinpointed service was done in a timely fashion. Thanks for the great service. Will be using you again.

Rae T.

They did what I wanted them to do but they billed me $425.00 for 45 minutes of work and I supplied the washer kit that they installed. Steer clear of this outfit.

Peter H.

Love these guys, did a lot of gas line work at my house. John C is excellent, easy to work with. Highly recommend!

Susan H.

The service performed (diagnosing and repairing my hot water heater) was superb. The technician/plumber who performed the work (Will) was very knowledgeable, professional, prompt and efficient. I would highly recommend Herrell Plumbing for all your plumbing needs.