Henry Plumbing Company

Aaron R.

Terrible and messy! These folks installed a new garbage disposal in our new kitchen and forgot to tighten it. I called the owner and was basically told I was crazy. I tightened myself and haven't had a problem since. Glad I checked it!!!

John P.

My downstairs neighbor thought they saw signs of water on the ceiling of their bathroom so they recommended Henry's to me. The guys that came were nice and seemed to know their business, They flushed the toilet about 20 times and ran about 10 gallons of water down the sink. They went to my downstairs neighbor and did not see any leaks so said my sink and toilet were ok. Just 3 stars because they did not show up for the first appointment I made and called me late in the day to cancel. They were also late for the second appointment, and I had to call them to find out when they would arrive. Then they charged me $150 for the 30-40 minutes of time they spent here. That seemed pretty expensive.

Lynda B.

Agreement made 3 years back when I proceeded with work at my home they would finish the re-piping job by taking the water line to the main. (There was no need to bust up concrete to do this at the time and repeat in 3 years) Now.... no record of this agreement and unfortunately I took the man for his word. DO NOT MAKE THE SAME MISTAKE. GET EVERYTHING IN WRITING WITH THIS COMPANY!!! Work was good; integrity is questionable.

James F.

This is a remarkable company. We've used them twice now. The lady who manages requests is professional, caring, and demonstrates real concern for your issue. She scheduled help promptly. When the men arrived they were courteous, knowledgeable, and efficient. We hadn't asked for an estimate, but the final bill was 30% less than we had anticipated. They even did a great job cleaning up. You can trust the people at Henry Plumbing.

Savannah R.

They really try, but not that great. Office staff can be abrupt, perhaps without meaning to, but the bottom line is, they're just average at best.

Don W.

personally, I did not like the vibe or management. Called owner to report issue and she hung up on me. I was over charged.

Pat B.

I would not do business with this firm. I am a victim of zip code profiling. They gave me what turned out to be a low ball estimate to only have them come back three weeks later looking to charge me 3x the original labor charge. If they have been doing estimates for over 51 years you would think they would know what they are doing. Stay clear

Harris L.

Called Tuesday after 5:00 and left message with answering service. I had water damage from a leaking water heater. Called again on Wednesday at 8:30, and was advised that they would work me in. Two guys arrived around 3:00, put on masks at my request, looked at my problem and stated that I had a slab leak; they would bring equipment at 12:00 on Friday the 17th to check for the leak, and this would cost $450 to use the equipment for the inspection. On Friday, I called the office at 3:30 and was told that the person who was to come to my house was not going to be able to come to work. They were apologetic, said they were sorry they forgot to call me, and said that they could come at 8:00 on Monday the 20th with the equipment to find the slab leak. I had originally called about a leaking hot water tank, which is what I have. I have located the leak and am arranging to have the tank replaced using a different plumber. Everybody was very polite, but I was advised to spend an additional $450 for unnecessary inspection. I would not use this company under any circumstances.

Brian M.

We were in the middle of painting our home when I realized that we needed to pull up the toilets to paint behind them. While pulling the toilet, out flange broke, and honestly, it was one thing that I didn't want to deal with. I asked in my community for recommendations and Henry Plumbing came up. I actually had an appointment with another company and cancelled, which I now regret. First, my appointment was at 10:30 am., so at 11:00 am I called to see when they were coming. I was told the original plumber was tied up and we were rescheduled for 11:45; Thanks for telling me! So at 1:00 PM, they showed up. They knew why they were coming and I sent one of the owners a picture on Friday, yet, they showed up with only a flange, not a wax ring, or shims when they knew they were fixing a toilet. Yet their reasoning was because they had an accident and didn't have the van with supplies. How is that my problem? Then they wanted to charge me for time because they had to go to Home Depot to buy supplies. Sad thing is, they installed my toilet wrong, it leaked. So I had to go and buy another wax ring to fix it. Secondly, they ripped my flooring by pounding in shims with a pair of pliers. Also, the times they were at my house were wrong. I have Ring video to show when they arrived, left, came back, and left for good. None of it matches the times they wrote on the work order. Really!? I'm all about local businesses, but I won't support liars that try stealing my money. I would avoid this company because they are unprofessional and out to take your money.

John V.

Quick response to a request to flush out hot water on demand tank....courteous service.