Henry Plumbing Company

James F.

This is a remarkable company. We've used them twice now. The lady who manages requests is professional, caring, and demonstrates real concern for your issue. She scheduled help promptly. When the men arrived they were courteous, knowledgeable, and efficient. We hadn't asked for an estimate, but the final bill was 30% less than we had anticipated. They even did a great job cleaning up. You can trust the people at Henry Plumbing.

Savannah R.

They really try, but not that great. Office staff can be abrupt, perhaps without meaning to, but the bottom line is, they're just average at best.

Don W.

personally, I did not like the vibe or management. Called owner to report issue and she hung up on me. I was over charged.

Pat B.

I would not do business with this firm. I am a victim of zip code profiling. They gave me what turned out to be a low ball estimate to only have them come back three weeks later looking to charge me 3x the original labor charge. If they have been doing estimates for over 51 years you would think they would know what they are doing. Stay clear

Harris L.

Called Tuesday after 5:00 and left message with answering service. I had water damage from a leaking water heater. Called again on Wednesday at 8:30, and was advised that they would work me in. Two guys arrived around 3:00, put on masks at my request, looked at my problem and stated that I had a slab leak; they would bring equipment at 12:00 on Friday the 17th to check for the leak, and this would cost $450 to use the equipment for the inspection. On Friday, I called the office at 3:30 and was told that the person who was to come to my house was not going to be able to come to work. They were apologetic, said they were sorry they forgot to call me, and said that they could come at 8:00 on Monday the 20th with the equipment to find the slab leak. I had originally called about a leaking hot water tank, which is what I have. I have located the leak and am arranging to have the tank replaced using a different plumber. Everybody was very polite, but I was advised to spend an additional $450 for unnecessary inspection. I would not use this company under any circumstances.

Brian M.

We were in the middle of painting our home when I realized that we needed to pull up the toilets to paint behind them. While pulling the toilet, out flange broke, and honestly, it was one thing that I didn't want to deal with. I asked in my community for recommendations and Henry Plumbing came up. I actually had an appointment with another company and cancelled, which I now regret. First, my appointment was at 10:30 am., so at 11:00 am I called to see when they were coming. I was told the original plumber was tied up and we were rescheduled for 11:45; Thanks for telling me! So at 1:00 PM, they showed up. They knew why they were coming and I sent one of the owners a picture on Friday, yet, they showed up with only a flange, not a wax ring, or shims when they knew they were fixing a toilet. Yet their reasoning was because they had an accident and didn't have the van with supplies. How is that my problem? Then they wanted to charge me for time because they had to go to Home Depot to buy supplies. Sad thing is, they installed my toilet wrong, it leaked. So I had to go and buy another wax ring to fix it. Secondly, they ripped my flooring by pounding in shims with a pair of pliers. Also, the times they were at my house were wrong. I have Ring video to show when they arrived, left, came back, and left for good. None of it matches the times they wrote on the work order. Really!? I'm all about local businesses, but I won't support liars that try stealing my money. I would avoid this company because they are unprofessional and out to take your money.

John V.

Quick response to a request to flush out hot water on demand tank....courteous service.

Atsushi Y.

super disappointed... wasted our valuable monies and time... the lady came in the white Lexus was so rude... so sad... no respect what so ever...

Lori S.

We have been renovating a home and have faced some issues with our master shower. The first time the technicians came, they stepped in for about 5 min then said they could not help us. The second time they came I had the wall cut out and they just pulled a coupling out and brainstormed some things. I am still left with a non working shower after two visits from the plumber and left with having to attempt plumbing myself. They charged me $57.00 for the first visit even though they couldn't do anything. So, bottom line, this company will charge you for a service that isn't rendered and will call it a service call since they had to enter the home. Now $172 later and I still have no working shower...

Crystal S.

Responsive, reliable, efficient, reasonable pricing, no up-sell -- what more could we ask for? Henry Plumbing is well managed and dispatched, and provided such friendly, thorough, and responsive assistance from our initial call. Truly appreciate the service of such a well-run outfit!