Henrik Plumbing

Anthony T.

WARNING***DANGER***NO INTEGRITY***NO MORALS***DO NOT USE OR TRUST***Richard has no consideration for ""the customer"". We hired them to re-plumb our home and agreed there would be an asbestos test done. A couple guys showed up in an unmarked van this morning. Started moving and taping everything up and we asked if they were doing an asbestos test. The guy said no. So we told them not to start until the home is cleared for asbestos. So we called them later today and asked about them coming out to help us with a leak so we can turn our water on tonight until the repipe gets done. Richard said his guys were kicked out this morning. They woke up at 6 for nothing. I said....EXCUSE ME? Who kicked your guys out? Then he quickly LIED saying it was the inspector who called him. (FYI-We have not been assigned an adjuster at this moment). I asked him why is he lying? He them changed the story and said the city of Diamond Bar kicked his guys out so they could not return until asbestos is cleared. I then asked him who called them from Diamond Bar? He said he didn't know but they called his guys, not him (Richard). I laughed and asked him why he was lying about all this???? The adjustor did not call or kick you out. The city did not call or kick you out. We asked your guys to first make sure there is no asbestos by testing the home. We have 3 young children who's health is the most important in our life. You could care less! Good thing we stoped these 2 guys this morning because they were moving as quickly as possible to start cutting all the holes as then we would have been committed to the project. STAY AWAY FROM THIS COMPANY!!!

David G.

Henrik, you couldn't been better for us; quality, flexibility, price - $!

We went through an exhaustive process of vetting 5 repiping companies. All appeared aptly qualified with dozens of years of experience. Henrik was the 4th to meet with us. They came extremely prepared. Willy was very detail oriented as he walked through my house explaining how they'd carry out the job. We then went through a folder that he left with us, it covered everything including testimonials from prior jobs. The price was very fair. They repiped quickly, efficiently (1 day). The next day the city inspector came, and was approved. The next day, another crew from Henrik came out to patch the dry wall inside / stucco outside. Simply, masterful, artful work! Thank you Henrik !!

Cathy L.

I have been meaning to write a review for Henrik Plumbing even though I did not hire their services. Willie, their experienced plumber and estimator did arrive quite punctually and was incredibly detail oriented in his inspection and the notes that he gave, so much so that I took some of his advice when I hired the plumbing company that I selected.

My decision not to hire Henrik was due to some of the negative Yelp reviews that I saw online. I was also bothered by the hard sell from their representative, Richard. He called and left a number of messages to acquire my business. I understand the need to be persistent to acquire business, but found it a bit irritating.

I initially thought that Henrik might be more costly than the plumbing company that I selected, but the costs turned out to be fairly the same.

Richard did convey that the negative reviews on Yelp were fake. I tried to have an open mind about this possible sabotage, but wasn't completely swayed. I do believe that had I hired Henrik, they would have done a very decent job, but the Yelp reviews and hard sell made me uneasy.

Marlene B.

They are great! We had to repipe our whole house rather quickly. Everything that our estimator, Willy, promised has been taken care of so far. Richard has handled any questions we had and even worked within our payment budget so that we could start right away. Foreman and crew have been very professional and meticulous. Would definitely recommend this company to others.

Jack W.

Did a great job.price fantastic. Started at 7:30 am finished at 3:30pm. Repipe my whole house
Henrik Plumbing, I would recommend these guys, very professional and clean.

R Jay B.

Thank you Jerry for fixing my recirculating hot water pump !
For reasons unknown, I had someone other than Henrik install a water heater and the guy Mickey Moused the pipes, which eventually made my pump not work.
Jerry came over, checked out the situation. Ran down and got the necessary parts, and Im up and running again!
Price was right, and Jerry is super cool !!

Jon C.

Here's an update to my review I posted 2 weeks ago:

I should clarify that the repiping process was completed very quickly, efficiently and seems to be done well.

Everything after that has been RIDICULOUS!

Here we are 4 weeks after the initial work was begun. The drywall patching was finally completed last week, week 3.

""Richard"" is still telling his stories! It's just hysterical. ""He said the work was done yesterday"" The work is done, time to pay up, yet the inspector won't sign off on a PIECE OF MASKING TAPE THAT SAYS ""PEX, DON'T GROUND"" What a LAUGH! Expecting to see an actual yellow sticker...Even the inspector laughed when seeing that! The inspector wanted to know where the plumbers were, they are suppose to be in attendance at the final inspection. (looking around...looking around) Nope! They didn't show up!

Their work isn't done, and NOW ""Richard"" is threatening a mechanics lien on the property for...non-payment? This is pushing me to the limit, but I DO have to say THANKS FOR THE LAUGH on the ""official sticker"" today, Henriks! WOOHOO!

See you all in another 2 weeks, we'll see if things are finally complete at that time....LOL!

Initial Review:

Henrik's Plumbing needs to work on their follow-up!

We had a duplex repiped 2 weeks ago. The inspector came and the work didn't pass.

The plumbers didn't post a required notice in the breaker box (is this their first time doing this kind of work?no checklist or what?)

There is a water leak under one kitchen sink

The drywall repairs are weak and require another coat

Drywall in the garage isn't even repaired to its original condition, holes open throughout.

We have tried contacting Richard, the primary ""scheduler"" of the work at the company. We've left message after message with no return call. When we FINALLY got hold of him, ""Oh, I thought the work was done! Oh, I thought it passed inspection""

If Richard would answer his phone and/or return phone calls, he would know

Don't let this place pill the wool over your eyes. They're messing around with us, don't let it happen to you.

We've received the Final Bill but won't be paying it for a while. If we have to get another plumber and a drywall repair guy to do the finish work, they can take their Final Bill and shove it up their own pipes!

Mark K.

I had my townhome re-piped in early December. The re-piping was fast and was well done. I'd give them 4 1/2 stars for this portion (a recessed light was broke in the process). Getting Henrik to come back to fix the light, a very amateurish (orange peal to cauliflower texture and wall shadows do to the unevenness in the repair) job on the drywall and a broken faucet aerator is my issue with this company.

Today (almost two months later) is the third no show to fix this these problems. I cannot recommend Henrik for this reason. Further, if you decide on using Henrik, I would suggest putting aside a few hundred dollars to fix up any issues when they are complete as their follow-up in non-existent. I also would hold my final payment until I was completely satisfied. That was a mistake on my part.

Very disappointing... I took time off from work for this last appointment.

Update 02/19/2016 - Drywall fixed last week. Broken recessed light and aerator still broken. Henrik scheduled to arrive today.

Update 02/20/2016 - Electrician took care of my lighting. Very nice guy and was fast, proficient and professional. I've updated my rating to 3 stars. My aerator is still and issue.


I'm add this email (for context) that was sent to [email protected] on 12/20/2015. This identical message was left the dry wall crew.

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Hi Willy/Richard,

Just an FYI. I left the following message on some R11 insulation I purchased and Home Depot. The insulation that was removed was left outside and got wet in the rain. Please read and let me know if you can help remedy this issues.


* * *Henrik Plumbing * * *
Some of the R11 insulation was placed outside during the re-piping. It was soaked after the rain so please use the new insulation you see on the kitchen floor.


Also, please check and correct a couple of small items.
· One of the kitchen recessed lights no longer works. I'm sure it worked before the re-piping as I just replace all four bulbs as two were missing when I returned.

· One of the upstairs bathroom faucet aerators (hot water) is missing. I'm guessing is was removed when the system was being flushed. Please check with your piping crew to see where they set it aside.

· The main water shutoff valve appear to be leaking. I'm pretty sure I would have noticed this was leaking prior to the re-piping as I walked thru the job prior to it starting. Is this something that can be fixed? Please advise.

I really appreciate your fantastic work. This morning I saw a water clean-up/restoration companies outside my office window. I'm glad I will not have to worry about his problem again.

I can be reached at xxx-xxx-xxxx if you need to reach me.

Thank you!

Danny G.

Henrik Plumbing Inc is a real company that has been at the same location for over 18 years right in Los Angeles, Many other companies change their name, move, and go out of business, Henrik Plumbing Inc 18 years - same company name- same phone - same address - same Henrik -

Henrik has a plumber comparison checklist, if that sounds bad to some customers, I doubt it, Does it disturb other companies Yes, go look on line at the plumbing comparison checklist and see for yourself, Reviews sites have little if any credibility because they have become compromised, other companies can post lies and they do-

Henrik Plumbing Inc is a real company with a real shop, office and location 18 years - many of the other repipe companies have gone out of business and are gone, take 20 minutes to educate yourself - It is worth 20 Minutes
Henrik Plumbing really does have many many many happy customers.

Madison M.

This company is by far the worst company I have ever encountered! A sales guy came to my house to give me a quote for a repipe and he spent 20min talking crap about his competitor, it made me feel extremely uncomfortable. This company is very unethical and not professional. I got multiple estimates for the project and their competitor was very professional and never once trashed another company.

I would highly urge you to not use Henrik Plumbing they seem like they would be a nightmare to work with!