Henley's Plumbing & Air

Sherri A.

We had a leak in our slab. They came quickly with a professional leak detector and pinpointed the leak. We were given several options and decided to do a whole house re-pipe. They scheduled quickly and we're done the same day. I am very happy with the whole experience.

Eric D.

I had a repair completed on 11-10-21 for my leaky Kitchen sink. Unfortunately, on 12-08-21 the P-trap became loose and completely Disconnected from the whole system. I was able to rig it as a temporary fix. I called BHI back to get this issue Resolved ASAP. Luckily, they were able to send out a technician the next day. Justin and Cody Arrived and Efficiently repaired the issue. They did a great job to resolve the issue!!! A+ For effort and Politeness!

Stephanie C.

David and Tommy where great. The fixed my plumbing issues in a professional and efficient way. Even had to work outside in the rain.

Van G.

Really love this company and will recommend them to my friends and those still shopping for plumber. Customer service is great, they reply and calls back that fast and straightforward. But their biggest asset is their plumber- David. Very professional, polite and detail in assessment/ diagnostic as he explains the problems, what's needed and options to take. Their price is pretty fair compared to other company to. Really recommend them. Will definitely use them on my next project.

Patrick B.

I requested BHI to resolve a problem of two leaking shower valves in a rental house that I own in Riverside. Normally I take care of the maintenance, however at this time I was in the process of rehabing another rental house in Corona. I had just replaced the two Mixit valves ($18.36 each) at Home Depot in less than 20 minutes per valve. (one screw to remove the handles, and then unscrew the valve and replace it with a new cartridge) To be fair, the tech notified me of the charge, ($611) before he started work and called me when he had finished.....less than an hour. All I'm saying is that you must have a lot of money to do business with this company!

Maria V.

I used Bhi twice at my business. Both times they were friendly and could get me in right way. The second time used them I had two sinks clogged. I was told by a Plummer friend that's since both sinks are clogged the issues is were both sinks Connect or beyond and It would only be necessary to snake one of them. Makes sense. When BHI plumbing came they of course said I needed both. Since I was desperate to get it working and open for business I went ahead and did the service knowing I was overpaying($325). Now only two months later I had to get it re-snaked by another company because it wasn't done properly. So not only was I ripped off but they didn't do the service correctly. The company I used recently didn't believe me when I said I had just gotten it snaked two months ago until I show them my BHI receipt. They felt terrible and only charged me $120, they only had to snaked one!!

Jeffrey V.

I first called a while ago to have some plumbing issues looked into as I recently moved into my new home. Some things were precautionary and one issue was urgent (leaking faucet). Justin and Dave showed up and did a free whole home inspection. I now have an idea of things that need to be attended to and an idea of how much. Slowly but surely I will tackle these issues. They of course fixed the primary issue of my faucet and as it turned out it just needed to be replaced completely. It was a little pricey, but they did a really good job and gave a one year warranty. One of the other items on our checklist was a installation of a water pressure regulator as my water pressure was too high for my home. I called a few weeks later to get this done as well and they came out on a Friday afternoon and the job seemed to take a little longer than I think they imagined. But they took their time and even as it got late on a Friday, they did their best to ensure everything was fine. I appreciate the extra time and effort they spend to do a good job. I think they definitely care to leave good work and not just get paid. Sometimes quality work is worth paying for.

Alex G.

I had ben and martin come out to fix some leaks and shower they were very friendly and explained everything well, definitely recommend there service

Jin P.

Had toilet leak from 2nd floor to down stairs. Figured it was Wax Seal but wanted to make sure it wasn't more than that. Service person came in time and started working on it after confirming it was that. Price looked a little steep but I figured I already paid ""through diagnostic charge"" after 30 second free assessment. Well in middle of work, I was notified of scope increase by about $400 for having to work on flange. Which sounded a little too much (maybe someone in business can let me know if I am wrong other than from BHI...)
So the repair is done and Voila! No leak after a little over $600. I figure I got charged about $125 an hour. (oh, I know how much the parts cost on this... practically insignificant).
Over all, it was not a bad experience until... yup... when there is problem.
Fast forward a day, and as I walk on down stairs... I get drip on my head. Different location from where water leak was. I go up to figure out what is going on to find that bathroom is semi flooded which is the cause of new leak. I try to find where the leak is coming from and it is leaking from the water tank of toilet. Upon opening I see basically water slowly over filling and leaking out through handle. Upon closer inspection I see that the float was rotated in such manner that it barely touched wall where it got stuck at one point. I remedy the situation by rotating float so it won't touch the wall ever. I am pretty confident this happened when the service person was reconnecting toilet after repairs probably putting more torque than necessary.
So, I just got service person show up and talked to him in turn which he talked to manager. First answer, $250 to replace valve and also water line valve. Excuse me? That was not the problem with the flooding?!
I basically tell him that I am not interested and get him going and the manager calls. Saying he will replace valve for free and would like to replace water line valve for charge to do me ""right"". I tell him the real issue here is water leak caused by this damage. Which he ignores and puts blame on perfectly fine valve (Yup of course it has been working fine since I rotated it to where it should have been 2 days ago).
Good company is found when things goes wrong how they handle it. I will give it one extra star to make it 2, as they sounds professional if not owning up to what happened. Too bad I had to leave review like this when it could have easily been 5 star for doing something about actual problem not skirting around and trying to eek out more money from unhappy customer.

Tany C.

:Professionalism, Punctuality, Responsiveness, Value

BHI was great! Leo took pictures and explained everything that needed to be done to have my air conditioner working at an optimum level. He then showed pictures after replacing each part. He was quick and responded to my questions. I'm very pleased. And the price was good!