Henderson Bros

Laurie G.

My landlord had Henderson Brothers come out and do their yearly maintenance. The Technician who came out was Ben. He couldn't have been more courteous, knowledgeable and communicative. He showed up within the time frame they quoted, did a great job and seemed very thorough.

Valerie B.

I have no rating. Henderson's plumber was supposed to install a water heater for me on 3/21/17 at 8:30 in the morning. They never showed up or called. I called their office at 9am. The girl in the office didn't know where he was and told ME that I needed to call him. Really? Anyway he didn't answer so I left a voicemail for him to call me. Never heard from him so I called the office again. The girl said she would call him and tell him to call him. 5 o'clock came and I never heard from him. So I called him again and left another message. I waited all day on Wednesday and still never got a call. So at 5 o'clock I called the office to complain. Their voicemail message said they're not going to be in during New Years. Still? Anyway their system wouldn't let me leave a message. So on Thursday morning I called and got the same girl. I told her nobody ever showed up or called. I told her that it was no way to run a business and that I would not be needing their services. And I would never use them or refer them to anybody else. To this day I still have not heard from them!

Neil M.

Stay away they were to recharge a/c, next day blew up, was working fine just not cold enough
the bill was $500 at first then $3300 after, they do not stand behind their work, three guys
took a try to fix, again pick someone else to fix you aircond.

Corina V.

Had facets and garbage disposal installled.
Technicians Rich and Sam were great!
Would definitely recommend Henderson Bros. here in Lodi.

Corina V.

Mike F.

Needed a section of pipe replaced under my house and Richie the plumber from Henderson Bros. came out and did a great job in 30 minutes time. He replaced a 6 ft. section of pipe
that had been damaged by a previous company that got to aggressive while cleaning out my backed-up toilet and pipes. Their rotor machine blade broke off into the top side of my pipe and created a 6 ft. crack that allowed sewage to drain under my house every time we flushed.
I'd like to thank Richie and Chris for their professionalism, quick response, and for doing a great job of fixing the damaged pipe under the house. I would strongly recommend them to other customers who need a plumber!

Tim K.

Worse customer service ever. Had a job being done by Russ. He said it would be ready in three days. It's been three weeks and he hasn't started the job. No calls or emails, just said he didn't have time. This business has gone down hill fast.

Tammy C.

I am very disappointed. Seven years ago when I bought my house these guys exceeded expectations in all the upgrades that were needed. Today, I asked for an estimate for some work and the estimator came out. But two months later after 4 phone calls and 2 emails. I've received no response. Not even a ""sorry we are busy"" and won't be able to handle to take on your small job. Their work may still be great, but their customer service needs a lot of help.

Robert C.

I called Henderson Bros. because they have been doing business in Lodi for decades. I needed my furnace fixed, they came out that very morning and had it fixed before lunch. The problem was not easy to fix as two other contractors had been out previously and they could not debug the furnace. Crystal in the office was great to deal with too!

Bobby S.

Hmmmm. Had them out to my office 3 weeks ago. Unit needed recharging. A tech came out and charged the unit, also adding a seatlant to seal the apparent leak.
Now, three weeks later, unit is not cooling....and of course, it's supposed to hit
100 degrees today. Called them up first thing in the morning. Sure, they'll come
out to fix the problem (again?) however, can't get out to your office until
tomorrow late afternoon. Gee, thanks....and we've already paid them their
$300.00 charge! Another local A/C service company was called this morning,
and they'll be out here in just a couple of hours. I've wasted $300.00 on
Henderson Brothers. Just a heads up to those interested. I would have
appreciated them coming out immediately (if not sooner), since they didn't
correct the problem the first time, and we've already pain them......

Michael L.

Henderson Bros grossly overcharges for repair parts. I can buy the same thing from Grainger's for less than half what Henderson charges.