Henco Plumbing Services

E K.

Henco sent Kevin H. out to help me find out if the pipes cracked after this lovely storm. He found a leak and fixed it for less than the quote of my options. Easy to work with. I'd call them again.

Justine K.

I had such a great experience with Henco thanks to Wyatt!We had a burst pipe during the current ice storm in Portland, and he went above and beyond. Wyatt had a great attitude despite the freezing weather and helped us find an affordable solution to our problem. He made sure we had everything taken care of and offered helpful advice for avoiding this in the future. Henco was also the only company that could get out quickly in the current storm. I highly recommend them!

Chris M.

The tech was a nice guy. The scheduler told me the service call would be $129.00, and if I decided to have them do the work the $129.00 would be taken off the bill. The tech told me that was incorrect. He called his supervisor and was told he couldn't subtract it. I called the scheduler on speaker phone with the tech standing next to me. She stated they would take the $129.00 off the bill once the work was done. That never happened. I would never use them again.

Justine S.

Everyone I dealt with was friendly, reliable and efficient. Emily at HQ stayed in touch, calling to confirm the appointment and again to provide a tighter time window. Austin and Aaron were very helpful in assessing the problem and advising how to deal with what turned out to be a non-plumbing issue. I've used Henco a couple of times now and would recommend them without hesitation.

D V.

Unreliable and they lie. I called because my pipes in my bathroom were frozen, and I was so excited that they said they can get somebody out today between 12 to 4 PM. Nobody showed up. No call. Nothing. I called and after waiting on hold for 20 minutes, I finally got in touch with their answering service. And they said somebody would call me back. I'm holding my phone waiting waiting waiting, I look away, and when I look back at my phone, I see a missed call and voicemail, and it says ""silenced call"". I didn't silence the call, did they silence it? The voicemail says nobody can come till Wednesday. So I call back and I speak to the woman, I told her I've been waiting for them all day. If they couldn't come out until Wednesday, it would have been nice to know so I could've called somebody else. She said she called and left a message. I have zero recording of that call. I have zero missed call. She said we record All of our calls. She claims to have called at 10:31 this morning and left a 56 second message. Well it wasn't to me. I never got it. I have zero missed calls from them and zero voicemails. What a horrible liar and now it's 5pm, and I have to search for a new plumber. Never use this company!

Unbelievable. And now it's 5pm and there's no way I can get anybody out here.

Alex P.

on time, courteous and efficient service. Quickly identified the issue and showed me internal shut off I did not know ecisted

Anne-Marie O.

Kevin Hornsby is great! Highly recommend him and Henco--professional, genuine, caring, and considerate.

Jon E.

Ron came out to install a gas line to my kitchen and he was the best! Very approachable and answered all questions I had... Even taught me a few things about gas lines... Which I find interesting. A very nice experience working with Henco plumbing and I would definitely recommend them.

Val D.

i dont recommend this place. the person who came out for estimate is not the same person doing the work. asked to have this done in asap ( 2 weeks at most )
heard yes sure we have a crew .. took almost a month
the job is not complete . the 11,000 dollars is apparently only a rough in .. what the heck is that crap. i ask to have the job completed for full service not closed of pipes.. they threw away my new shower and hand held cut the electrical wire , no light to half the house all day and night . had to keep calling them to come in and finish the job , what is supposed to be an 8 hr job became 3 weeks .. never again . i should have went with a cheaper company.. i thought im paying more for better service .. haha stupid me , no more .. if i could i would remove all the stars and do negative .. good luck
call dudes in flannel instead.!!

Thomas L.

I had Henco come to my house to check out our water heater. Rod was the technician who came out and he was the best. Extremely knowledgeable about his craft and excellent customer service. Price was fair and I highly recommend.