Henco Plumbing Services

Ronnie B.

Brian and his team did such an amazing job and were able to finish the work before I had to leave on vacation!!

Amber P.

We've had two interactions with Henco this year and both times they exceeded our expectations. Joshua's friendliness and sense of quality workmanship impressed us.

Debbie W.

Brian and Colton repaired our sewer line that was leaking due to a crack. They explained the problem and solution and were able to fix it promptly. They are both very courteous and we'd be happy to use their expertise if needed again.

Joe Fabiola L.

Wyatt was very professional and friendly. It's great to have someone so good at this critical work for our home gas lines. Thank you Wyatt and Henco for the good work. Hayden was also very good at getting this job done for us.

Mike S.

These guys showed up and got right to work. Great service. They are my first call for plumbing needs

V G.

Nice people. I chose them because their parent company. Sunset installed my heating and ductwork. Purchased a 50 gallon hot water heater that doesn't heat enough water for one person to bathe and I'm extremely disappointed. The solution was to upsale me a booster, which I declined . It's cool baths and showers for me.

Vaish S.

Joshua was on time and incredibly detailed in his work and took time to explain what was wrong and what he was going to do.

I will definitely be going with Henco again

Sarah M.

This service was recommended by another trade professional. The intake was smooth and service was available in a timely manner. I was told there would be a charge of $129 for the technician to come out but it would not be charged if I had the work done. It isn't a rebate - it is just waived. I made sure they put that in writing before the visit to eliminate any misunderstanding with a verbal, as another reviewer stated.

This was a very simple R&R of a garbage disposal. The job took one hour. My sink was completely open with no cabinet below. I had prepared floor protection for the technician. I was apprised of the arrival time. The technician, Josh, was very polite and respectful.

I have a problem with how this company does business. From reading the other reviews here, I see that my impression of their business practices is shared by others. There is no reason they could not have told me on the phone what they charge for this simple repair. I trusted that the amount would be reasonable and fair given the stellar experience I had with the other trade professional that recommended them.

There was nothing to ""evaluate"" on site. When the technician looked up on his ipad the pre-published list of charges - (nothing unique to my job - just a simple ""replace customers garbage disposal supplied by customer"" as it said) they wanted a whopping $434 for this work. I was shocked. After I expressed my dismay (and never before that) the technician offered me a first time customer $50 discount coupon, which he also looked up on his ipad. Even for $385 I felt ripped off. The price I paid was not commensurate for the work that was done.

I complained about the exhorbitant charge via email after the visit, and via text to the technician when he asked me to review the work. When I got no response, I then called two days later to speak with management. I was told both the General manager, Wesley, and the Operations manager, Drew, were both in meetings and would call me back. Instead, a few hours later I got a call back from someone named Penelope who did nothing to address my complaints other than to state obvious facts like I agreed to pay the fee before the work was done, and that they gave me a new customer discount--facts I did not dispute--she did not care one bit that I was disappointed in the price I paid and wanted a partial refund that would be more fair. I did not argue that I agreed at the time to the charges. They have you on the spot--needing work done and I don't think anyone would be interested in paying $129 for nothing, and being stuck spending more for the work to be done by others. It feels like a trap. She repeated the facts multiple times after I continued to tell her the practice of withholding this information until seeing the job felt really dishonest and slimy.

I will not do business with this company again. They tried to convince me to get a ""free"" furnace inspection, but no way would I let them into my home again to try to sell me a furnace that I don't need.

To their credit, the tech told me about a liquid cleaner for the shower drain that would save me another several hundred dollar expense of having the drain snaked. For that I am grateful.

But I feel this company price gouges and I will never agree to this method of pricing a service like this without any parameters set before the work is scheduled. Other trades provide an hourly cost before they come out. I should have hired that type of trade for this job.

Lisa Y.

Prompt help, kept us up to date on time of arrival and what needed to be done and super friendly. Thanks Rod!

Rahul R.

There was a mark in the ceiling due to leaks. So the person came and opened the dry wall But did not find the leak , however I had to pay $250 . I think it's bit unfair