Henco Plumbing Services

J H.

Not the cheapest, but reliable, trustworthy, hard working team. Would hire them again.

John W.

I had attempted to do some toilet repair when I found out our toilet had a weird space for the water line connector. The toilet was unusable and I had a family member with mobility issues, so we needed to get something done fast. I called Henco and they were able to come out the same day and get things fixed up. Their staff were friendly and courteous. The only reason that I have it marked as a 4-star is that while they did a fantastic job replacing the filler and water line connection, the flap for flushing was not working ideally when they left. It was something that was simple for me to fix, but I don't know that they noticed it was an issue before they left. Quick response and friendly, I think if you just make sure to test stuff out before they leave you should be good.

Sara S.

Disclaimer: Henco has not yet come to service our home but I feel compelled to leave a review because I have called SEVERAL plumbing services and companies today who have all given me the option of scheduling an appointment for 10 days from now for a VERY leaky toilet--I am talking leaking at the rate of requiring 2-4 towels/hour. I called Henco and they were so kind and even better, they are arriving tomorrow morning. I will follow up but so far, color me impressed.

Blake P.

Great service and price. These guys were quick to respond and finished the job with a great outcome. We had 15 year old Water tanks that started to have issues. Hancock offered replacement costs and offered a tankless water heating option. We picked the tankless option and love the new system. They also recommended contacting the gas company and was eligible for a $400 rebate for gas efficiencies. Great job!!

J J.

Absolutely horrible service. They were given a minor task, with pictures and videos of our inspection report for repairs and did not complete said repairs. They were called back 3 times. Our realtor was on sight for the last and final attempt and lied to her face about complete both water line repairs. This situation is costing us thousands of dollars in repairs and closing credits. Can not believe this.

Dave B.

Stopped-up drains or other plumbing problems are never fun, but our Henco tech certainly made it as painless as possible.

We had called out another plumber for our blocked kitchen drain, they came out but they were unable to clear the drain, they ran into an obstruction at some point in the system and were unable to continue with the resources that they had.

I called our management company, who recommended a drain specialist. I called a couple, and Henco was able to make an appointment on the second day after I called.

Mark from Henco arrived and, after listening to what had happened previously, very quickly came up with a logical game plan with a couple of options that made sense to me, then he used a camera to explore our condo's drainage system, and took the time to explain to me each decision he made as he went. He boiled it down to two options, one more budget conscious and another more directed toward a comprehensive solution.

During the whole process, he was very conscious of protecting the floors/stairs as he moved his equipment in and out, and was confident from the beginning that he could solve our dilemma.

He was equipped with any/all of the equipment he needed, and rather quickly had the drain cleared, and then, at his suggestion, he used high-pressure water to completely clear any residue in the drain and advised us on preventative maintenance practices and recommended an enzyme solution to avoid or reduce the problem going forward. He was able to supply that product at a competitive price.

A friendly, articulate, and consummate professional throughout our service call. He left no trace of having been here when he left. Spotlessly clean.

I suspect Henco may not be the cheapest plumber in town, but they certainly are well prepared for any possibilities that may arise and take the time to involve the customer in the decision-making process. I don't see how it could have been better.

Shay-Adam Y.

Called them on a Sunday, they offered to send someone out if it was urgent but it wasn't so we opted for them to come by the next day. They inspected our leaking water heater and suggested a replacement, we accepted and he had a new one installed and hauled off the old one within just a few hours. They were very thorough in explaining everything, really professional and very timely! Would definitely recommend them!

Maurice B.

We were beyond plesed with the service and work of Henco's plumber. We had them install a drinking wather reverse osmosis water filtering system under our Kitchen sink, and to also address an apparent leakage issue in the Master Bathroom's Thermostatic Shower System, which ended up needing removal, repiping and replacement. Henco's plumber, Alan, was fantastic, knowledgeable and able to handle and resolve all issues with knowledge, innovation and professionalism. Great work......

Haley P.

Had an emergency right before the holidays and they were phenomenal to work with. Will use them in the future!

Mark C.

They flooded our kitchen and will not take care of their damage. We have been without a kitchen since thanksgiving. They sent a water remediation company and now I have a 12k bill. Henco owner refuses to help us.