Help Services

Micah S.

Very unfortunate experience. Their initial bill was twice as much as some other companies with the same service (Shame on me for assuming they would be reasonable and not getting an estimate). They agreed to discount the price after their locate. The locate ended up being wrong, there was no pipe where I tore up my floor... They came back out and located the accurate spot, however they proceeded to bill me again for coming out. So much for the discount...

Unfortunately they were defensive and not understanding. I wish I could recommend but I cannot.

Now I am in the hole two bills from them, and two bills from the plumbers who dug up two holes per direction from Help Services...

Bill F.

Dillon from Help Services found a leak that no one else could find. They were very helpful and spent the time looking for the problem. I would recommend Dillon, he knows what he is doing.

Bob S.

I used this company in Nov, 2020 to locate a slab leak. These guys couldn't find their you know what from a hole in the ground. It took three tries for them to locate the leak, so I had three holes in my slab. Cost me over a thousand extra for the plumber to fix the leak. When I complained I got no response and no refund. They actually kept the money I paid. Worthless. Do not use these people.

Kevin A.

Fast, professional, and all-around good service. Help Services pinpointed a foundation leak for me after we came home to a flooded house. Apparently, regular plumbers don't do this. News to me! Thank you sirs.

Dee P.

Full disclosure: I did not have Help! Services come to my house. However, on February 10, 2020 I had a professional plumbing company checking my house for a leak and when they thought they would be unable to find the leak without randomly tearing into the slab and costing me a ton of money, they recommended Help! Services for pinpoint locating a slab leak (within one foot of the leak!) so as to minimize damage. That another plumbing company trusts these people so much they recommend them to their customers (and trust they won't steal customers or try to undercut costs) says a lot about Help!'s reputation among other plumbers. I'm loyal to the company I use now, but if I ever need slab leak locator services, I'm calling Help!

I like knowing when a company is ethical or not, so I thought this would be useful information for others.

Ashlie S.

I had an appointment scheduled and they never showe! Then they called at the end of the day and blamed it on the phones! If you run your business 100% from a cell phone you have bigger issues! Pretty sure just because cell phones aren't working you should still be able to do business! It worked out because I found a better rated and cheaper company! Don't waste your time with these people if you value your time!!

Russell M.

Awesome service! Due to the recent extreme cold weather, we developed a leak in our water line. Dillon with Help Service came out to locate the water leak. He was very professional, courteous and he persisted until he found the leak. He had to dig in the wet clay soil with rocks etc. Needless to say, digging by hand approx. 4 feet in various locations was an extreme but he didn't stop until the leak was located! Extremely nice person with all the right equipment for locating leaks. Would highly recommend!!!!

Kris S.

These guys are top notch I'm a plumbing contractor and anytime I have a call about possible slab leak help services is always my first recommendation! They are very punctual and professional!

Micah S.

Very unfortunate experience. Their initial bill was twice as much as some other companies with the same service (Shame on me for assuming they would be reasonable and not getting an estimate). They agreed to discount the price after their locate. The locate ended up being wrong, there was no pipe where I tore up my floor... They came back out and located the accurate spot, however they proceeded to bill me again for coming out. So much for the discount...

Unfortunately they were defensive and not understanding. I wish I could recommend but I cannot.

Now I am in the hole two bills from them, and two bills from the plumbers who dug up two holes per direction from Help Services...

Bill F.

Dillon from Help Services found a leak that no one else could find. They were very helpful and spent the time looking for the problem. I would recommend Dillon, he knows what he is doing.